customer improvement selling katarina coppe

Technical experts are key to driving business growth and customer improvement ideas – but their commercial value is under-utilised.Customer Improvement Selling provides a clear rationale and practical strategies for unlocking commercial potential of technical experts who are not currently employed in sales roles. It offers insights from behavioural science, commercial best practices and new international research that will help technical experts and business leaders to:Understand the drivers and optimise the impact of commercial potential in technical expertsDetermine how technical experts can create customer improvement opportunities and contribute to sustainable growthImplement a practical framework that helps technical experts to increase their commercial impactOpen up leadership and HR silos to share best practices on customer improvement selling

Objev podobné jako Customer Improvement Selling - Katarina Coppe

The definitive “Customer Success Manager How-To-Guide” for the CSM profession from Gainsight, who brought you the market-leading Customer Success The Customer Success Manager has become a critical asset to organizations across the business landscape. As the subscription model has spread from the cloud and SaaS to more sectors of the economy, that pivotal role will only grow in importance. That’s because if you want to compete and thrive in this new environment, you need to put the customer at the center of your strategy. You need to recognize you’re no longer selling just a product. You’re selling an outcome. Customer Success Managers (CSM) are committed to capturing and delivering those outcomes by listening to their customers, understanding their needs, and adapting products and services to drive success. Although several existing resources address the customer success imperative, there is no authoritative instruction manual for the CSM profession—until now. The Customer Success Professional’s Handbook is the definitive reference book for CSMs and similar roles in the field. This practical, first-of-its-kind manual fills a significant gap in professional customer success literature, providing the knowledge every CSM needs to succeed—from the practitioner level all the way to senior leadership. The authors—acknowledged experts in building, training, and managing Customer Success teams—offer real-world guidance and practical advice for aspiring and experienced CSMs alike. The handbook is written by practioners for practioners. An indispensable resource for front-line Customer Success Managers, this much-needed book: Demonstrates how to build, implement, and manage a Customer Success teamHelps new CSMs develop their skills and proficiency to be more employable and grow in their careersProvides clear guidance for managers on how to hire a stellar CSMPresents practical tactics needed to drive revenue growth during renewal, expansion, and customer advocacy opportunitiesExplains proven methods and strategies for mentoring CSMs throughout their careersOffers valuable insights from Gainsight, the Customer Success Company, and the broader customer success community with more than a dozen of the industry’s most respected leaders contributing their perspectives Currently, with over 70,000 open positions, Customer Success Manager in one of the fastest-growing jobs in the world. The Customer Success Professional’s Handbook: How to Thrive in One of the World's Fastest Growing Careers—While Driving Growth For Your Company will prove to be your go-to manual throughout every stage of your CSM career.

Objev podobné jako The Customer Success Professional's Handbook - Ashvin Vaidyanathan, Ruben Rabago

Automate your Customer Success efforts to reduce churn and increase profits In Digital Customer Success: The Next Frontier, a team of trailblazing Customer Success professionals and digital entrepreneurs delivers an insightful discussion of the next stage in Customer Success management. In the book, you''ll discover how to design and deploy touchless and automated digital interventions that help your software users learn and grow as they use your product and unlock the value trapped within it — without ever needing to reach out to a live Customer Success Manager. The authors provide a detailed “How-To” guide to Digital Customer Success that explains how you can meet the needs of your customers, investors, and team members. You''ll explore the basics of the authors'' original Digital Customer Success Maturity Model and the core tenets of how to get started. After that, you''ll find: Explanations of the ideal organizational structures to enable Digital Customer Success management Case studies and examples from real companies blazing new trails in Customer Success Critical success measurements and metrics you can use to determine if your company is on the right track or if it needs to reorient Perfect for managers, executives, directors, founders, entrepreneurs, and other business leaders involved in the sale of digital and software products, Digital Customer Success is also a can''t-miss resource for Customer Success professionals, sales leaders, marketers, product development professionals, and anyone else with a stake in reducing customer churn and increasing revenues.

Objev podobné jako Digital Customer Success - Nick Mehta, Kellie Capote

A practical strategy guide for building profitable customer relationships using the latest AI science and tech The New Science of Customer Relationships: Delivering the One-to-One Promise with AI is a science-based and insightful new approach to integrating the latest generative AI technologies into your company's customer communications. Analytics and marketing experts Thomas Davenport and Jim Sterne walk you through the technology and tools you need to understand, the data you need to collect, the processes you need to implement, and the ethics you need to observe to build an industry-leading customer relationship framework. In the book, you'll learn to create systems that reliably generate smart, persuasive, and hyper-personalized interactions with your company's best customers. You'll also discover how to integrate these systems directly into your firm's existing operations so you can use the tools to realize tangible financial results. Inside the book: Tips for using generative AI to analyze customer responses and extract actionable insights about how they feel and what they thinkSpecific tools and technologies you can use to collect customer data and conduct effective analytics to improve your products and servicesDiscussions of ethical guidelines to guide your organization's data and customer communication practices Perfect for marketers, sales team leaders, technology professionals, and anyone else responsible for evolving their company's customer relationships, The New Science of Customer Relationships is a hands-on playbook that explains the science of the latest customer communication technologies and walks you through exactly how to implement them.

Objev podobné jako The New Science of Customer Relationships - Jim Sterne, Thomas H. Davenport

You''ve Got 10 seconds to Win or Lose a Customer. This is the Ultimate Guide to Rapid Conversion in Digital Marketing. The customer landscape has transformed, and marketers, advertisers, and business owners must adapt to a world where buying decisions are made in seconds, not months or days. The biggest obstacle? FRICTION. Those who can minimize friction and guide potential buyers swiftly through the buying process will triumph. (Hello, Amazon 1-click purchases.) However, reducing friction requires the seamless integration of marketing, product, e-commerce, and service into a cohesive, friction-free customer experience—a feat that siloed companies struggle to achieve. Enter The 10-Second Customer Journey. This is your ultimate playbook for capturing rapid conversions and growing your customer list. Todd Unger, Chief Experience Officer (CXO) of the American Medical Association, leverages his three decades of expertise in consumer marketing, advertising, digital products, and digital marketing to offer a step-by-step guide. He''ll teach you how to become your own Chief Friction-Reduction Officer, reignite customer growth, and enhance engagement. Why You Should Read This Book: Conquer the New Digital Experience Landscape: Adapt old marketing concepts to the needs of today’s digital customers. UX is king. Identify and Target the Right Customers: Discover how to pinpoint your ideal audience and convert them into loyal customers quickly. Test and Optimize Your Approach: Master the art of testing various strategies to find the most effective way to reach and engage your customers. Written in an engaging style and packed with original insights, this is a must-read for current and aspiring marketers, customer experience leaders, and digital executives aiming to build robust customer experience strategies for their brands and organizations.

Objev podobné jako The 10-Second Customer Journey - Todd Unger

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Objev podobné jako Bílo - zlatý sametový polštář lemovaný kožešinou Copp - 45*35*10cm Mars & More

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Bílo - zlatý sametový polštář lemovaný kožešinou Copp - 45*45*10cm Barva: Bílo - zlatáMateriál: PolyesterHmotnost: 0,5 kg

Objev podobné jako Bílo - zlatý sametový polštář lemovaný kožešinou Copp - 45*45*10cm Mars & More

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Objev podobné jako Měděný sametový polštář lemovaný kožešinou Copp - 45*45*10cm Mars & More

As a student and newly registered nurse, you will need to work with others to lead, improve and sustain high quality care. This book will equip you with the skills and knowledge to do just that. From the principles and theory behind quality improvement to the practical skills and tools needed to enable it, the book develops your ability to engage in continuous quality improvement in different settings throughout your career. Key features ·    Mapped to the 2018 NMC Standards of Proficiency ·    Case studies illustrate the principles of quality improvement in real examples from practice ·    Walks you step by step through each aspect of a quality improvement project, from identifying a need to implementation and evaluation ·    Personal and professional development is discussed throughout, empowering you to engage in quality improvement from the very start of your career Â

Objev podobné jako Quality Improvement in Nursing

Mama named Luna after the moon.She always said the moon had a special way of bringing people together.And from the moment Luna was born, she did too…Luna’s mixed heritage family are different in lots of ways, but they share something very special in common - their love for Luna shines big and round and bright, just like the moon!When Luna starts school, she is super excited to make friends and present her beloved Moon Rabbit at Show and Tell. But, faced with difficult questions about her family, she begins to lose confidence and her own full moon heart fades away.As the Moon Festival approaches, both sides of Luna''s family come together to celebrate. Join Luna as she uncovers the story of who she is and discovers how to shine bright again with the feeling of belonging.A Love as Full as The Moon is a heartwarming picture book debut from author Lucy Tandon Copp and illustrator Sienna Youngsun Kim.

Objev podobné jako A Love as Full as the Moon - Lucy Tandon Copp

Become more competitive by developing a superior customer experience through data, AI, and trust - and get your organization ready for AI agents like Agentforce Customer 360: How Data, AI, and Trust Changes Everything delivers key insight and vision on using emerging technologies to delight customers and become more competitive by providing a superior customer experience. Find out why AI agents like Agentforce need a strong foundation of customer data. This book helps readers attract and engage their customers across channels and throughout their journey, from acquisition and onboarding, through service, upsell, retention, and win-back. To demonstrate the influence and importance of these ideas, this book contains a multitude of real-world case studies from companies in a range of industries, with business models, and at various stages of digital maturity. Readers will learn about: Using exciting technologies like AI and GPT while building a commitment to ethical use, safety, and privacy through secure guardrailsGetting ready to use exciting emerging technologies like AI agents and autonomous AIOrganizing data around customers, prospects, and accounts—even if that data comes from many different sources in different formatsMaking new technologies an extension of your existing data investments so that both work betterChoosing a strategy and implementation plan to minimize time-to-value and ensure success weighing build, buy, or partnerHandling internal stakeholders and dealing with change in a way that benefits the business For business leaders, executives, managers, and entrepreneurs, Customer 360: How Data, AI, and Trust Changes Everything is an essential read to understand and connect technology, people, processes, and strategy—truly the future of customer engagement—and leave competitors wondering what just happened.

Objev podobné jako Customer 360 - Martin Kihn, Andrea Chen Lin

This book introduces quality improvement for anyone studying or working in healthcare. Written in clear, straightforward language, it explores quality improvement from multiple perspectives and outlines a range models and toolkits you can use in practice. Encouraging you to reflect on your role as an improver, the book equips you with the knowledge and skills you need to work through each stage of the improvement process – from troubleshooting an issue, to working with others to make an improvement, through to its evaluation. Key features: -         Case studies and activities help you to apply theory and methodology to your everyday role. -         A comprehensive glossary introduces quality improvement terminology and concepts. -         A logical four-part structure moves from the basics up, building your knowledge and understanding as you go.

Objev podobné jako Quality Improvement in Healthcare - A. Niroshan Siriwardena, Maria Kordowicz

In The Ultimate Customer Experience, Scott McKain, award-winning speaker and author, reveals the five steps for connecting with customers in today''s changing workplace. When was the last time you were a customer and received the Ultimate Customer Experience? Can you even remember? I''ve received great service from companies that I know didn''t give a damn about my business. You have, too, I''ll wager. How did that happen? Here is one possible answer: an individual cared about customers and overcame the obvious deficiencies in their organization''s inferior approach and lack of values. There are five fundamental aspects to create the Ultimate Customer Experience for the clients and prospects you deal with every single day. Even during this post-pandemic period as we come to grips with -- and try to learn how -- business has been changed forever, the level at which we connect with customers has never been more important. The five steps to creating an Ultimate Customer Experience are: 1. Don''t Make It Right . . . GET It Right! 2. Make a Great Impression 3. Serve with Empathy 4. Connect with Emotion 5. Take Personal Responsibility If your company gave you this book, it means they are committed to improving the experiences you create for customers and colleagues. No organization invests in an activity -- or asks their employees to invest in an activity -- in which they had little interest. Your company believes that you are its most important asset! If you are investing your own resources reading this book, that means you''re taking the most important step any of us can ever take -- a step toward personal growth. You wouldn''t read this book if all you want to do is tread water and remain the same. You must take personal responsibility for how you engage your customers -- let me show you how.

Objev podobné jako The Ultimate Customer Experience - Scott McKain

Pleťová voda k čištění či dočištění oblastí obličeje, krku a hrudníku, ideální pro typ pleti: mastná, normální a smíšená Hloubkově čisticí pěnový gel na obličej ORIGINS nbsp;Clear Improvement Charcoal Cleanser zbavuje pleť mastnoty, nečistot a make-upu. nbsp;Propracovaná receptura s detoxikačním a čisticím bambusovým uhlím a 1% kyselinou salicylovou, která uvolňuje a čistí póry, zajistí vaší pleti čistotu, sníží lesk a viditelnost pórů. To vše bez pocitů napětí a vysušování pokožky. Čisticí pěnový gel ORIGINS nbsp;Clear Improvement Charcoal Cleanser neobsahuje nbsp;parabeny, ftaláty, laurylsulfát sodný, glykol, minerální olej, DEA, vazelínu, parafín, polyethylen ani formaldehyd. Klíčové vlastnosti čisticího gelu ORIGINS nbsp;Clear Improvement Charcoal CleanserJemně zbavuje pleť obličeje mastnoty, nečistot a make-upuORIGINS nbsp;Clear Improvement Charcoal Cleanser je hloubkově čisticím pěnovým gelemReceptura s detoxikačním a čisticím...

Objev podobné jako ORIGINS Clear Improvement Charcoal Cleanser 150 ml (717334249554)

Origins Clear Improvement® Blackhead Clearing Mask-To-Scrub, 75 ml, Pleťové masky pro ženy, Rozlučte se s problémovou pletí Řekněte sbohem nedokonalostem pleti! Maska na čištění pórů proti černým tečkám Origins Clear Improvement® Blackhead Clearing Mask-To-Scrub kombinuje účinek kyseliny salicylové a přírodních exfoliantů, aby pleť vyhladila. Díky inovativní kombinaci přírodních složek je vhodná pro všechny typy pleti včetně mastné a suché. Vlastnosti: redukuje černé tečky a zabraňuje jejich vzniku exfoliuje pleť a zlepšuje její texturu čistí póry od nečistot a přebytečného mazu reguluje mastnotu a předchází vzniku nedokonalostí pleti zanechává pleť jemnou a hydratovanou bez pocitu suchosti Složení: kyselina salicylová – exfoliuje a redukuje černé tečky bambusové uhlí – čistí póry a odstraňuje nečistoty jíly s minerálním působením – absorbují přebytečný maz zinek PCA – reguluje tvorbu mazu konjakový kořen – vyhlazuje a čistí póry minerální silica – zjemňuje a zlepšuje texturu pleti neobsahuje minerální oleje vhodné pro vegany Jak aplikovat: Naneste dostatečné množství masky Origins Clear Improvement® Blackhead Clearing Mask-To-Scrub na čistou pleť. Rovnoměrně rozetřete na problematické oblasti nebo celou T-zónu. Nechte působit 10 minut, dokud maska nezaschne. Navlhčete konečky prstů a jemně masírujte pleť krouživými pohyby, abyste podpořili exfoliaci. Důkladně opláchněte a osušte. Notino tip: Na čistou pleť naneste hydratační pleťový krém Origins Clear Improvement® Blemish Clearing Hydrating Lotion.

Objev podobné jako Origins Clear Improvement® Blackhead Clearing Mask-To-Scrub maska na čištění pórů proti černým tečkám 75 ml

Successful businesses recognize that the development of strong customer relationships through quality service (and services) as well as implementing service strategies for competitive advantage are key to their success.In its fourth European edition, Services Marketing: Integrating Customer Focus across the Firm provides full coverage of the foundations of services marketing, placing the distinctive Gaps model at the center of this approach. The new edition draws on the most recent research, and using up-to-date and topical examples, the book focuses on the development of customer relationships through service, outlining the core concepts and theories in services marketing today.New and updated material in this new edition includes:• New content related to human resource strategies, including coverage of the role of robots and chatbots for delivering customer-focused services.• New coverage on listening to customers through research, big data, netnography and monitoring user-generated content.• Increased technology, social media and digital coverage throughout the text, including the delivery of services using mobile and digital platforms, as well as through the Internet of Things.• Brand new examples and case studies added from global and innovative companies including Turkish Airlines, Volvo, EasyJet and McDonalds.Available with McGraw-Hill’s Connect®, the well-established online learning platform, which features our award-winning adaptive reading experience as well as resources to help faculty and institutions improve student outcomes and course delivery efficiency.

Objev podobné jako Services Marketing: Integrating Customer Service Across the Firm 4e - Alan Wilson, Valarie Zeithaml, Mary Jo Bitner, Dwayne Gremler

When your customers succeed, your business succeeds. Customer Success is all about generating revenue growth through customer relationships, outcomes, trust, loyalty, retention and referrals – and Kellie Lucas is a pioneer in the discipline. Discover how to maximise customer retention, recurring revenue and growth, build a productive and balanced team and excel as a Customer Success professional - in just 6 minutes!

Objev podobné jako Customer Success Essentials - Kellie Lucas

Origins Clear Improvement® Rich Purifying Charcoal Mask, 30 ml, Krémové masky pro ženy, Získejte čistší pleť bez kompromisů Chcete mít pleť bez nečistot a pocitu sucha? Čisticí maska s aktivním uhlím Origins Clear Improvement® Rich Purifying Charcoal Mask přináší účinné řešení pro všechny typy pleti, včetně suché. Díky bambusovému uhlí a jílu odstraňuje hluboko usazené nečistoty, zatímco další přírodní složky vyživují pleť do hloubky. Vlastnosti: čistí póry a odstraňuje hluboko usazené nečistoty z pleti absorbuje přebytečný maz z pleti zanechává pleť čistou bez pocitu sucha a pnutí vyživuje a hydratuje pleť Složení: bambusové uhlí – čistí póry a odstraňuje nečistoty jíl – absorbuje maz z pleti chia komplex s olejem z chia semínek a bambuckým máslem – dodává hladkou texturu pleti vhodné pro vegany neobsahuje minerální oleje Jak aplikovat: Nejprve otevřete póry pomocí teplého, vlhkého ručníku. Poté naneste dostatečné množství masky Origins Clear Improvement® Rich Purifying Charcoal Mask rovnoměrně na čistou pleť. Nechte působit 5 minut a relaxujte. Po zaschnutí dobře opláchněte. Notino tip: Po aplikaci masky použijte hydratační krém Origins GinZing™ Energizing Gel Cream With Caffeine+Niacinamide.

Objev podobné jako Origins Clear Improvement® Rich Purifying Charcoal Mask čisticí maska s aktivním uhlím 30 ml

Origins Clear Improvement® Active Charcoal Mask To Clear Pores, 30 ml, Krémové masky pro ženy, Máte pocit, že vaše pleť zrovna není úplně v kondici a potřebuje něco víc, než jen péči poskytnutou krémem? Pleťová maska Origins Clear Improvement® Active Charcoal Mask To Clear Pores skvěle obohatí vaši pečující rutinu – pleť bude hýčkat a poskytne jí intenzivní péči, která přinese okamžité zlepšení jejího vzhledu. Vlastnosti: uvolňuje nečistoty v pórech a stahuje je detoxikuje pleť chrání pleť před škodlivými vnějšími vlivy čistí pleť do hloubky Jak používat: Masku naneste v tenké vrstvě na vyčištěný obličej, vyhněte se oblasti očí. Nechte působit po dobu uvedenou na obalu. Poté masku důkladně smyjte vlažnou vodou.

Objev podobné jako Origins Clear Improvement® Active Charcoal Mask To Clear Pores čisticí maska s aktivním uhlím 30 ml

Origins Clear Improvement® Active Charcoal Mask To Clear Pores, 75 ml, Krémové masky pro ženy, Máte pocit, že vaše pleť zrovna není úplně v kondici a potřebuje něco víc, než jen péči poskytnutou krémem? Pleťová maska Origins Clear Improvement® Active Charcoal Mask To Clear Pores skvěle obohatí vaši pečující rutinu – pleť bude hýčkat a poskytne jí intenzivní péči, která přinese okamžité zlepšení jejího vzhledu. Vlastnosti: uvolňuje nečistoty v pórech a stahuje je detoxikuje pleť chrání pleť před škodlivými vnějšími vlivy čistí pleť do hloubky Jak používat: Masku naneste v tenké vrstvě na vyčištěný obličej, vyhněte se oblasti očí. Nechte působit po dobu uvedenou na obalu. Poté masku důkladně smyjte vlažnou vodou.

Objev podobné jako Origins Clear Improvement® Active Charcoal Mask To Clear Pores čisticí maska s aktivním uhlím 75 ml

Origins Clear Improvement® Blemish Clearing Hydrating Lotion, 50 ml, Pleťové krémy pro ženy, Nechcete podcenit péči o pleť? Používejte každý den pleťový krém – je to základ péče o pleť, bez kterého se neobejde běžná kosmetická rutina, ať už je zaměřená na jakýkoli typ pleti s jakýmikoli potřebami. Pleťový krém Origins Clear Improvement® Blemish Clearing Hydrating Lotion podpoří přirozené kožní funkce, pomůže udržet pleť hydratovanou a v rovnováze a přispěje k celkově zdravějšímu vzhledu. Vlastnosti: působí proti nedokonalostem rychle se vstřebává eliminuje projevy akné omezuje tvorbu černých teček regeneruje kožní bariéru stahuje póry zanechává pleť na dotek sametově jemnou redukce pigmentových skvrn neucpává póry má zklidňující účinky Jak používat: Naneste na očištěnou pleť a vmasírujte krouživými pohyby.

Objev podobné jako Origins Clear Improvement® Blemish Clearing Hydrating Lotion hydratační pleťový krém proti nedokonalostem pleti 50 ml

Origins Clear Improvement® Active Charcoal Detoxifying Cleanser to Clear Pores, 150 ml, Čisticí masky pro ženy, Chcete obohatit svou běžnou čisticí rutinu a dosáhnout tak ještě dokonalejší pleti vyčištěné skutečně do hloubky? Čisticí maska Origins Clear Improvement® Active Charcoal Detoxifying Cleanser to Clear Pores skvěle doplní váš oblíbený čisticí gel, pěnu či krém a odstraní i z hlouby pórů veškeré zbytky make-upu a jiných nečistot. Navíc pomůže s regulací kožního mazu a redukcí případného nežádoucího lesku pleti. Vlastnosti: zbavuje pleť černých teček uvolňuje nečistoty v pórech a stahuje je hloubkově hydratuje a intenzivně vyživuje celkově zkrášluje vzhled pleti zanechává pleť na dotek hedvábně jemnou čistí pleť do hloubky efektivně čistí póry neucpává póry absorbuje přebytečný kožní maz pro problematickou pleť Složení: dermatologicky testováno Jak používat: Masku naneste v tenké vrstvě na vyčištěný obličej, vyhněte se oblasti očí. Nechte působit po dobu uvedenou na obalu.

Objev podobné jako Origins Clear Improvement® Active Charcoal Detoxifying Cleanser to Clear Pores čisticí maska s aktivním uhlím 150 ml

Kiosk Stand, Floorstand, Customer Display, Back-To-Back Monitor, height of stand positions center of display: 1047mm, 1013mm (customer display), fits for: KC50

Objev podobné jako Zebra 3PTY-SC-2000-PB2-01 Kiosk Stand, Floorstand, Customer Display

In The Automatic Customer, John Warrillow provides the essential blueprint for turning your customers into subscribersThe lifeblood of your business is repeat customers. But customers can be fickle, markets shift and competitors are ruthless. So how do you ensure a steady flow of business? The secret - no matter what industry you''re in - is finding and keeping automatic customers.These days virtually anything you need can come through a subscription. Far beyond Spotify and Netflix, companies in nearly any industry, from home contractors to florists, can build subscriptions into their business.Subscription is the key to increasing cash flow, igniting growth and boosting the value of your company. Whether you want to transform your entire business into a recurring revenue engine or just pick up an extra 5 per cent of sales growth, The Automatic Customer will be your secret weapon.''Read, apply and watch your bank deposits grow every month'' Chris Guillebeau, bestselling author of The $100 Startup''If you have a business, or are thinking about starting one, this book will be the best investment you''ve ever made'' Bo Burlingham, editor-at-large of Inc. and author of Small Giants and Finish BigJohn Warrillow, the author of Built to Sell, is the founder of The Value Builder Systemâ„¢ where advisors help company owners increase the value of their business. Previously, he founded Warrillow & Co., a subscription-based research business dedicated to helping Fortune 500 companies market to small business owners. A sought-after speaker and popular Inc.com columnist, he lives in Toronto.

Objev podobné jako The Automatic Customer - John Warrillow

Your business success is now forever linked to the success of your customers Customer Success is the groundbreaking guide to the exciting new model of customer management. Business relationships are fundamentally changing. In the world B.C.

Objev podobné jako Customer Success - Dan Steinman, Nick Mehta, Lincoln Murphy

Hudební CD - Katarína Máliková je slovenská zpěvačka a písničkářka.Doprovází se na klavír, klávesy a syntezátor. Se skupinou spoluhráčů natočila debutové album Pustvopol, na které nahrála úpravy lidových písní ze Zvolenska i své vlastní autorské skladby. Katarína Máliková je slovenská zpěvačka a písničkářka.Doprovází se na klavír, klávesy a syntezátor. Se skupinou spoluhráčů natočila debutové album Pustvopol, na které nahrála úpravy lidových písní ze Zvolenska i své vlastní autorské skladby. Seznam stop Pustvopol / Zrána / Bulo bi nam bulo / Kolo nás / Dínom, dánom / Cudzie svetlo / Jedna sestra / Nevesta hôľ / Popol augusta / Dvanásty január / Krehká láva / Nová krajina / A to je to posledné / Ej, už som prešiov

Objev podobné jako Máliková Katarína: Pustvopol - CD (8588005937245)

V rámci relácie Na Chalupe navštívila moderátorka Katarína Jesenská už vyše 300 chalúp. Každá z nich bola niečím jedinečná, každá si niesla v sebe čosi špecifické. Či už architektúru, históriu alebo silný chalupársky príbeh. V tejto knihe prinášame ochutnávku výnimočných chalúp, ktoré boli uverejnené v časopise Moja Chalupa.Veríme, že vás očaria podobne, ako očarili Katarínu a jej tvorivý tím. Katka Jesenská sa pred kameru postavila po prvý raz ako osemnásťročná, už počas štúdia na VŠMU. Po narodení synov Jakuba a Samuela sa začala venovať moderovaniu rôznych televíznych relácií. Vášeň pre módu uplatnila vo svojom vlastnom salóne a značkových butikoch, kde obliekala aj členov vlády a veľvyslancov. Po rodičoch zdedila chalupu na Myjavských kopaniciach, ktorá sa stala jej druhým domovom a vďaka ktorej prišla aj inšpirácia na vlastnú televíznu reláciu s touto témou. Hoci ju prvé dva roky všetky televízie odmietali, nakoniec sama natočila pilotný diel, ktorý sa zapáčil TV JOJ. Relácia Na chalupe sa s veľkým úspechom vysiela už deväť rokov. Pred tromi rokmi založila časopis Moja chalupa a na podnet divákov napísala aj svoju prvú knihu Moja chalupárska kuchyňa. Ako sama hovorí, na chalupe zažíva aj pri práci neuveriteľný relax a všetko neskôr pretaví do relácií a časopisu.

Objev podobné jako Najkrajšie slovenské chalupy s Katkou Jesenskou - Katarína Jesenská, Jaroslav Pavliga

Kniha rozhlasových spomienok dlhoročnej redaktorky a moderátorky Kataríny Kovačechovej ponúka bohatú mozaiku životných príbehov významných slovenských osobností, s ktorými sa stretla pri mikrofóne. Autorka nás zároveň povodí aj po rôznych kútoch Slovenska – ukáže nám jeho krásne lokality a zaujímavú históriu. V knihe sa môžete tešiť na rozprávanie Kataríny Kolníkovej, Emílie Vášáryovej, Petra Jaroša, Juraja Sarvaša či Ľubomíra Feldeka. Zaspomínať si môžete na Vincenta Hložníka, Miroslava Cipára alebo Jara Filipa. Chýbať nebudú ani výlety na Muráň, Kalište, do Mošoviec, Dlhého Poľa, Hýb a ďalších miest. Dočítate sa toho však oveľa viac – nechajte sa teda unášať zvukom zvonov, ktorý sa rozlieha nad krajinou...

Objev podobné jako Keď zvonia zvony nad krajinou - Katarína Kovačechová

Velká fotografická monografie mladé fotografky Katariny Brunclíkové (1977), jež se ve své vorbě dotýká několika proudů výtvarného umění. Někdy navazuje na minimalistické tendence - umí se vyjádřit prudce osvětlenými tvary vystupujícími z neurčitého temného prostoru. Dospívá k přísné skladbě jednoduchých geometrických prvků, ale přitom ponechává prostor náhodě. Jindy rozehrává proměnlivé struktury, jakoby vycházela z odkazu informelu s jeho zdůrazněním neovladatelného proudění energií. Pozoruhodné jsou rovněž její portréty, ve kterých se lidský obličej prolíná se strukturami, v nichž se tvář rozpadá a dělí či propojuje s přírodními motivy, aniž by fotografie působily sentimentálně.

Objev podobné jako Katarina Brunclíková - Brunclíková Katarina

WINNER OF THE GUILD OF FOOD WRITERS AWARD 2025 - SPECIALIST COOKERY BOOK AWARD SHORTLISTED FOR THE FORTNUM & MASON FOOD AND DRINK AWARDS 2025 - COOKERY BOOK OF THE YEAR NOMINATED FOR THE 2025 JAMES BEARD FOUNDATION BOOK AWARD - BAKING AND DESSERTS 'As soon as I read The Elements of Baking, I knew it would have a permanent spot on my kitchen bookshelf.' Dorie Greenspan, New York Times bestselling author of Baking with Dorie Armed with a PhD in Inorganic Chemistry, Katarina Cermelj lays out the science behind baking and the ingredients that make it work, so you can easily adapt your baking to your diet and lifestyle, and still make sure it tastes spectacular. With an abundance of mouth-watering recipes together with quantitative modification rules that you can use to convert any recipe into whatever version you fancy, The Elements of Baking will transform the way you think about ingredients. It will be a constant companion in the kitchen and the book you refer to every time you want to bake. Just like the recipes of her popular baking blog The Loopy Whisk, the recipes Katarina shares in her latest book are always approachable, reliable and incredibly delicious, ranging from savoury dishes like Gluten-free Cheesy Garlic Pull-apart Bread and Vegan Veggie & Hummus Galette to sweet delicacies like Dairy-free Apple Pie Cupcakes and Egg-free Lemon Swirl Cheesecake Bars. And the gluten-free vegan chapter will delight anyone who has to avoid gluten, eggs and dairy, with recipes such as Gluten-free Vegan Cinnamon Rolls and Guten-free Vegan Lemon Meringue Cake. With a completely novel approach to baking and modifying recipes, The Elements of Baking will demystify allergy-friendly baking once and for all.

Objev podobné jako The Elements of Baking - Katarina Cermelj

Based on the Bestselling Audio Series, OVER ONE MILLION SOLDHow To Double and Triple Your Sales in Any Market.Understanding the "psychology of selling" is more important than the techniques and methods of selling. Mastering it is a promise of prosperity that sales trainer and professional speaker Brian Tracy has seen fulfilled again and again.In The Psychology of Selling, Tracy shows how salespeople can learn to control their thoughts, feelings, and actions to make themselves more effective. You''ll learn:"The inner game of sales and selling."How to eliminate the fear of rejection.How to build unshakeable confidence.The psychology of why people buy and how to leverage it. The Psychology of Selling quickly gives you a series of ideas, methods, strategies, and techniques that you can use right away to make more sales, faster and easier than ever before.More salespeople have become millionaires by listening to and applying these ideas than from any other sales training process ever developed.

Objev podobné jako The Psychology of Selling - Brian Tracy

The definitive text that connects sales theory to the practical implications of selling in today''s world Selling and Sales Management, 12th Edition, by Jobber, Lancaster and Le Meunier-FitzHugh provides an integrated and strategic approach to managing sales and customer relations in a complex, volatile and global marketplace. Fully updated with the latest case studies and practical exercises, the new edition covers leading research into the use of technology to enhance the selling process, as well as the recent thinking in customer relationship management and the interactions between sales and marketing functions. The text is well grounded for undergraduate and postgraduate students in business management or marketing degrees, as well those studying MBA or sales professionals in the field. The new edition offers: Expanded coverage of the management of sales channels Updated content on the role of social media and artificial intelligence in selling A fully revised chapter on sales management Increased coverage of strategic selling and partnering Discussion on the interactions between sales and marketing functions Extended discussion on customer management New and updated practical illustrations, examples and cases About the authors: David Jobber is Emeritus Professor of Marketing at University of Bradford and has served on the editorial boards of numerous marketing and sales management journals. He was appointed as Special Advisor to the Research Assessment Exercise panel and has also received the Academy of Marketing Life Achievement award for distinguished services to marketing. Geoff Lancaster is Dean of Academic Studies at the London School of Commerce. He was formerly Senior Examiner and Academic Adviser to the Chartered Institute of Marketing and Chief Examiner to the Institute of Sales and Marketing Management. Kenneth Le Meunier-FitzHugh is a Visiting Fellow at IMD (Switzerland), Warwick University and EIPM. He has taught at several universities in the UK including the LSE, St Andrews, Cranfield and UEA. He has also held senior sales and marketing roles in the past for several organisations, including Yamaha and HSBC.

Objev podobné jako Selling and Sales Management - David Jobber, Kenneth Le Meunier-Fitzhugh, Geoffrey Lancaster

True or false? In selling high-value products or services: ''closing'' increases your chance of success; it is essential to describe the benefits of your product or service to the customer; objection handling is an important skill; open questions are more effective than closed questions. All false, says this provocative book.Neil Rackham and his team studied more than 35,000 sales calls made by 10,000 sales people in 23 countries over 12 years. Their findings revealed that many of the methods developed for selling low-value goods just don‘t work for major sales. Rackham went on to introduce his SPIN-Selling method. SPIN describes the whole selling process:Situation questionsProblem questionsImplication questionsNeed-payoff questionsSPIN-Selling provides you with a set of simple and practical techniques which have been tried in many of today‘s leading companies with dramatic improvements to their sales performance.

Objev podobné jako SPIN® -Selling - Neil Rackham

Broadcom 57414 Dual Port 10/25GbE SFP28 Adapter, PCIe Low Profile, Customer Kit, V2

Objev podobné jako Broadcom 57414 Dual Port 10/25GbE SFP28 Adapter, PCIe Low Profile, Customer Kit, V2

Dell 2.4TB Hard Drive SAS ISE 12Gbps 10K 512e 2.5in Hot-Plug Customer Kit Pro: POWEREDGE R740 POWEREDGE R740 CARRIER GRADE POWEREDGE R740 XL POWEREDGE R740XD POWEREDGE R740XD CARRIER GRADE POWEREDGE R740XD XL POWEREDGE R750XS POWEREDGE R7515 POWEREDGE R760 XL POWEREDGE R760XS XL POWEREDGE R7615 XL POWEREDGE T550 PE - R750XS PE - C6525 PE - R350 PE - R350XE PE - R450 PE - R550 PE - R640 PE - R640XL PE - R650 PE - R650XS PE - R650XS CSP PE - R6515 PE - R6525 PE - R6615 PE - R6615 XL PE - R6625 PE - R6625 XL PE - R740 PE - R740XD PE - R740XD XL PE - R740XL PE - R750XS CSP PE - R7515 PE - T550 POWEREDGE C6420 POWEREDGE C6525 POWEREDGE R650XS CSP POWEREDGE R6615 - POWEREDGE R6625 POWEREDGE R6625 - POWEREDGE R750XS CSP PE - C6520 PE - R660 PE - R660XL POWEREDGE C6520 PE - HS5610 PE - R660XS POWEREDGE HS5610 POWEREDGE R660XS UPGRADES AND EXTENTIONS POWEREDGE R6625 XL POWEREDGE R7625 XL POWEREDGE T560 POWEREDGE R860 POWEREDGE R960 PE - R760XA PE - R860 PE - R960 POWEREDGE MX760C POWEREDGE R760XA DELL POWERVAULT MD2424 POWEREDGE R840 POWEREDGE R940 POWEREDGE R940XA PE - R840 PE - R940 PE - R940XA

Objev podobné jako Dell 2.4TB Hard Drive SAS ISE 12Gbps 10K 512e 2.5in Hot-Plug Customer Kit

Dell Networking Cable 40GbE (QSFP+) to 4 x 10GbE SFP+ Passive Copper Breakout Cable 3 Meters Customer Install

Objev podobné jako Dell Networking Cable 40GbE (QSFP+) to 4 x 10GbE SFP+ Passive Copper Breakout Cable 3 Meters Customer Install

Single Hot-Plug Power Supply 700W MM HLAC (200-240Vac) Titanium Customer Kit by Delta This product is compatible with the following systems: PowerEdge HS5610 PowerEdge HS5620 PowerEdge R360 PowerEdge R660XS PowerEdge R6615 PowerEdge R760XD2 PowerEdge R760XS PowerEdge T360

Objev podobné jako Single Hot-Plug Power Supply 700W MM HLAC (200-240Vac) Titanium Customer Kit by Delta

Customer Service Scanner, incl.: bonnet back mount, fits for: Magellan 9300i, 9400i.

Objev podobné jako Datalogic 90ACC0175 Customer Service Scanner

Customer service scanner, fits for: Magellan 9300i, Magellan 9400i, order separately: mounting option.

Objev podobné jako Datalogic 90ACC0169 customer service scanner

PM43, Customer Replaceable (Z2), Door, Dome Assembly.

Objev podobné jako PM43 710-192S-001, Customer Replaceable (Z2), Door, Dome Assembly

Customer display, VFD, colour: black, fits for: mC-Print 21 / 31, mPOP

Objev podobné jako Star customer display, VFD

Customer display, VFD, colour: white, fits for: mC-Print 21 / 31, mPOP

Objev podobné jako Star customer display, VFD

Kiosk Stand, Countertop, Back-To-Back Monitor, height of stand positions center of display: 410mm, 352mm (customer display), fits for: KC50

Objev podobné jako Zebra 3PTY-SC-2000-CF2-01 Kiosk Stand, Countertop, Customer Display

Customer display, 10", resolution: 1280x800 pixels, touchscreen, projected capacitive, 10-point, anti-glare, incl: USB-C to USB-C cable, fits for: E-Series 3

Objev podobné jako Elo Customer Display, 10"

Today, consumers have more choice than ever before. It''s no longer enough to simply provide a service - companies who want to stay in business must also provide impeccable service with such consistency, integrity and creativity that people who experience it will not only keep coming back for more, but recommend your business to their friends, families, and colleagues.The Customer Rules is entirely focused on one ultimate goal: to help you, no matter what your position or job title, secure the most revenue-boosting asset you could wish for: a reputation for excellent service. Lee Cockerell, former Executive Vice President of Operations at Disney World - a company which has redefined what a business can do for their customers - shows you how: from why you should ''Never say no - except No Problem'' to asking yourself ''What Would Mum Do?''.His 39 easy-to-follow rules apply to any industry and any company, large, small, public, private, online or High Street. The principles revealed in this book, tried and tested in one of the world''s happiest environments, can give you everything you need to truly connect with your customers.

Objev podobné jako The Customer Rules - Lee Cockerell

A practical guide containing 50 different quality improvement and quality assurance approaches to help improve practice. ·      Helps staff to improve the quality of the products and services offered ·      Includes practical ideas for internal and external quality assurance activities (IQA/EQA) ·   Helps staff to prepare for external inspections and EQA visits ·      Readable, relevant and easy to understand ·      Provides valuable ideas and tips for new and experienced quality staff ·      Uses simple language to explain each approach ·      Can help promote outstanding teaching and learning

Objev podobné jako 50 Quality Improvement and Quality Assurance Approaches - Ann Gravells, Andrew Hampel, Sharron Mansell

Servant Selling offers a better -- more honest -- sales approach that will allow you to close more deals and serve your customers'' needs. Will you walk away from a sale if it is not the best thing for your customer? Are you okay with losing a sale? As the top producer for an educational sales company, Dave Brown found himself wrestling with these questions during a summer of door-to-door sales. Then, one night, he found clarity: he could be fully honest and transparent and be the best at sales. In fact, being fully honest and transparent would make him the best at sales. In Servant Selling, Dave shares the tested and proven sales techniques he''s mastered over his career. His proven strategy works for every demographic and in every industry -- even with people who know nothing about sales. He will: Prepare you to serve by explaining the key components of servant selling and the foundations necessary to achieve success.; Help you understand the service and sales cycle by focusing on the sales skills you need.; Show you how to create concrete systems and utilize game-changing time management strategies to scale your success.. Even more importantly, Dave shares the heart and mindset that makes his philosophy so successful: the servant-selling approach. By prioritizing your customer''s needs, personality, preferences, and comfort above your sales goals, you will reach more people and make deeper, longer-lasting connections that will help you grow your business in an authentic and meaningful way.

Objev podobné jako Servant Selling - Dave Brown