the 10 second customer journey todd unger

You''ve Got 10 seconds to Win or Lose a Customer. This is the Ultimate Guide to Rapid Conversion in Digital Marketing. The customer landscape has transformed, and marketers, advertisers, and business owners must adapt to a world where buying decisions are made in seconds, not months or days. The biggest obstacle? FRICTION. Those who can minimize friction and guide potential buyers swiftly through the buying process will triumph. (Hello, Amazon 1-click purchases.) However, reducing friction requires the seamless integration of marketing, product, e-commerce, and service into a cohesive, friction-free customer experience—a feat that siloed companies struggle to achieve. Enter The 10-Second Customer Journey. This is your ultimate playbook for capturing rapid conversions and growing your customer list. Todd Unger, Chief Experience Officer (CXO) of the American Medical Association, leverages his three decades of expertise in consumer marketing, advertising, digital products, and digital marketing to offer a step-by-step guide. He''ll teach you how to become your own Chief Friction-Reduction Officer, reignite customer growth, and enhance engagement. Why You Should Read This Book: Conquer the New Digital Experience Landscape: Adapt old marketing concepts to the needs of today’s digital customers. UX is king. Identify and Target the Right Customers: Discover how to ... Unknown localization key: "more"

Objev podobné jako The 10-Second Customer Journey - Todd Unger

You''ve Got 10 seconds to Win or Lose a Customer. This is the Ultimate Guide to Rapid Conversion in Digital Marketing. The customer landscape has transformed, and marketers, advertisers, and business owners must adapt to a world where buying decisions are made in seconds, not months or days. The biggest obstacle? FRICTION. Those who can minimize friction and guide potential buyers swiftly through the buying process will triumph. (Hello, Amazon 1-click purchases.) However, reducing friction requires the seamless integration of marketing, product, e-commerce, and service into a cohesive, friction-free customer experience—a feat that siloed companies struggle to achieve. Enter The 10-Second Customer Journey. This is your ultimate playbook for capturing rapid conversions and growing your customer list. Todd Unger, Chief Experience Officer (CXO) of the American Medical Association, leverages his three decades of expertise in consumer marketing, advertising, digital products, and digital marketing to offer a step-by-step guide. He''ll teach you how to become your own Chief Friction-Reduction Officer, reignite customer growth, and enhance engagement. Why You Should Read This Book: Conquer the New Digital Experience Landscape: Adapt old marketing concepts to the needs of today’s digital customers. UX is king. Identify and Target the Right Customers: Discover how to ... Unknown localization key: "more"

Objev podobné jako The 10-Second Customer Journey - Todd Unger

The Healing Code is your healing kit for life - to heal the issues you know about, and the ones you don''t. In 2001, while trying to cure his wife of her long term depression, Dr. Alex Loyd discovered how to activate a physical function built into the body that consistently and predictably removes the source of 95% of all illness and disease, so that the neuro-immune system takes over its job of healing whatever is wrong with the body. He also discovered that there is a Universal Healing Code that will heal most issues for most people - physical, emotional and relational, as well as enabling breakthroughs in success and well being.The Healing Code has been subjected to numerous tests which have validated its success, as do the testimonies of the thousands of people for whom it has worked. In this book you will discover for yourself The Healing Code process. It''s easy to learn, can be used just about anywhere and takes only six minutes to complete. This life changing book also includes the Seven Secrets of life, health and prosperity, the 10-second Instant Impact technique for defusing everyday stress and the Heart Issues Finder - a simple ... Unknown localization key: "more"

Objev podobné jako The Healing Code - Ben Johnson, Alex Loyd

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The world does not need a world government to govern itself. Roberto Mangabeira Unger argues that there is an alternative: to build cooperation among countries to advance their shared interests. We urgently need to avert war between the United States and China, catastrophic climate change, and other global public harms. We must do so, however, in a world in which sovereign states remain in command.The opportunity for self-interested cooperation among nations is immense. Unger shows how different types of coalitions among states can seize on this opportunity and avoid the greatest dangers that we face. Unger offers a way of thinking about international relations as well as a transformative program: a realism with hope and a way to develop the international diversity that we want without the international anarchy that we fear. His ideas challenge the disillusionment and fatalism that threaten to overwhelm us.

Objev podobné jako Governing the World Without World Government - Roberto Mangabeira Unger

The definitive “Customer Success Manager How-To-Guide” for the CSM profession from Gainsight, who brought you the market-leading Customer Success The Customer Success Manager has become a critical asset to organizations across the business landscape. As the subscription model has spread from the cloud and SaaS to more sectors of the economy, that pivotal role will only grow in importance. That’s because if you want to compete and thrive in this new environment, you need to put the customer at the center of your strategy. You need to recognize you’re no longer selling just a product. You’re selling an outcome. Customer Success Managers (CSM) are committed to capturing and delivering those outcomes by listening to their customers, understanding their needs, and adapting products and services to drive success. Although several existing resources address the customer success imperative, there is no authoritative instruction manual for the CSM profession—until now. The Customer Success Professional’s Handbook is the definitive reference book for CSMs and similar roles in the field. This practical, first-of-its-kind manual fills a significant gap in professional customer success literature, providing the knowledge every CSM needs to succeed—from the practitioner level all the way to senior leadership. The authors—acknowledged experts in building, ... Unknown localization key: "more"

Objev podobné jako The Customer Success Professional's Handbook - Ashvin Vaidyanathan, Ruben Rabago

"Spine-tingling fun." —People“Lisa Unger, you’ve done it again.” —Sarah Michelle Gellar, Emmy Award-winning actressA couple inherits an apartment with a spine-tingling past in this unputdownable thriller from the New York Times bestselling author of Secluded Cabin Sleeps Six.Rosie and Chad Lowan are barely making ends meet in New York City when they receive life-changing news: Chad’s late uncle has left them his luxury apartment at the historic Windermere in glamorous Murray Hill. With its prewar elegance and impeccably uniformed doorman, the building is the epitome of old New York charm. One would almost never suspect the dark history lurking behind its perfectly maintained facade.At first, the building and its eclectic tenants couldn’t feel more welcoming. But as the Lowans settle into their new home, Rosie starts to suspect that there’s more to the Windermere than meets the eye. Why is the doorman ever-present? Why are there cameras everywhere? And why have so many gruesome crimes occurred there throughout the years? When one of the neighbors turns up dead, Rosie must get to the truth about the Windermere before she, too, falls under its dangerous spell.Looking for more spine-tingling thrillers? Check out these other titles by New York Times bestselling author ... Unknown localization key: "more"

Objev podobné jako The New Couple in 5B - Lisa Unger

A leadership playbook for making customer experience a core aspect of your business.In a rapidly changing world filled with uncertainties, one thing remains crystal clear: customers are increasingly fickle and no longer care about loyalty to any particular company. In addition, many well-intentioned companies are falling short of customer expectations, despite every organization’s potential for excellence. The truth is customer experience is not what it used to be. New technologies, values, generational expectations, economic instability, - and the rapid pace of change all must be considered as you forge ahead. How do you put the customer first in the face of all these emerging trends?Using cutting-edge research and interviewing top leaders across industries, customer experience futurist Blake Morgan has pulled together eight new laws that the best companies follow in terms of building and maintaining a focus on the customer. Customer experience is a decision leaders must make every day, and this book shows you how:C.reate a customer experience mindset.eX.ceed longterm profit expectations by focusing on both short term and long term profits.L.ay out your customer experience strategy creation and stick to it.E.mbark on your 90 day get started plan.A.nticipate the future by being a customer experience futurist.D.on’t forget that ... Unknown localization key: "more"

Objev podobné jako The 8 Laws of Customer-Focused Leadership - Blake Morgan

Successful businesses recognize that the development of strong customer relationships through quality service (and services) as well as implementing service strategies for competitive advantage are key to their success.In its fourth European edition, Services Marketing: Integrating Customer Focus across the Firm provides full coverage of the foundations of services marketing, placing the distinctive Gaps model at the center of this approach. The new edition draws on the most recent research, and using up-to-date and topical examples, the book focuses on the development of customer relationships through service, outlining the core concepts and theories in services marketing today.New and updated material in this new edition includes:• New content related to human resource strategies, including coverage of the role of robots and chatbots for delivering customer-focused services.• New coverage on listening to customers through research, big data, netnography and monitoring user-generated content.• Increased technology, social media and digital coverage throughout the text, including the delivery of services using mobile and digital platforms, as well as through the Internet of Things.• Brand new examples and case studies added from global and innovative companies including Turkish Airlines, Volvo, EasyJet and McDonalds.Available with McGraw-Hill’s Connect®, the well-established online learning platform, which features our award-winning adaptive ... Unknown localization key: "more"

Objev podobné jako Services Marketing: Integrating Customer Service Across the Firm 4e - Alan Wilson, Valarie Zeithaml, Mary Jo Bitner, Dwayne Gremler

Fully revised Second Edition. With a new Introduction and Bibliography by Dick Collins. The exploits of Sweeney Todd, 'The Demon Barber of Fleet Street', have been recounted many times in plays, films and musicals, but the origins of the character largely were forgotten for many years.The String of Pearls - the original tale of Sweeney Todd, a classic of British horror - was first published as a weekly serial in 1846-7 by Edward Lloyd, the King of the Penny Dreadfuls. One of the earliest detective stories, it became an important source for Bram Stoker's Dracula, but it was after over 150 years of obscurity that it appeared first in book form in the Wordsworth edition published in 2005. The one great mystery that has surrounded the book is who the author was - or was it possibly the work of more than one man? In his new introduction to this fully revised second edition, Dick Collins, by means of detailed research of contemporary records, has established finally the identity of the creator of this legendary figure.So here is the original story of the terrifying owner of that famous London barber-shop, and the secret recipe for Mrs Lovett's delicious pies...

Objev podobné jako Sweeney Todd: The String of Pearls - James Malcolm Rymer

A fully revised and updated new edition of this bestselling and a unique text that explains not only the theory behind the importance of customer service but also acts as a guidebook for those wishing to put this theory into practice. In essence it is the ‘whys’ and ‘hows’of customer service. Fully updated with current statistics, trends, and examples, it is full of references to all the latest research from both academic and practitioner literature. Chapters cover important topics such as the financial and behavioural consequences of customer service, consumer trends influencing service, developing and maintaining a service culture, managing service encounters, the importance of market research, building and maintaining customer relationships, providing customer service through the servicescape, the impact of technology on customer service, the importance of service recovery, and promoting customer service internally and externally.The third edition of this book – like the first and second - is easy to read, very current, and full of references to all the latest research. Chapters cover important topics such as the financial and behavioral consequences of customer service, consumer trends influencing service, developing and maintaining a service culture, managing service encounters, the importance of market research, building and maintaining customer ... Unknown localization key: "more"

Objev podobné jako Customer Service for Hospitality and Tourism - Simon Hudson, Louise Hudson

Discover Other Civilisations and Cultures With Rich and Unique HistoriesJourney through 15,000 years of history and discover fascinating ancient civilisations and cultures that may have been overlooked in history class with Raven Todd DaSilva, award-winning scholar, archaeologist, and creator of the popular archaeology online educational platform Dig it With Raven.#1 New Release in Archaeology and in Religious Antiquities & ArchaeologyLesser-known ancient civilisations and cultures. Go beyond the popular stories of Greece, Rome, Egypt, the Inca and the Maya, and uncover the rich diversity of people that are often overlooked. From the world's first peace treaty to daring expeditions across the Pacific, learn about 20 ancient and historic cultures from around the world that have had monumental impacts on our modern world. A more nuanced look at the ancient world. The Other Ancient Civilisations looks outside mainstream ancient civilisations and cultures and delves into astounding finds unearthed at archaeological sites around the world. Discover the archaeology that sheds light on the secret stories of the Nubians, Olmec, Xiongnu, Minoans, Akkadians, and many more. Each chapter delves beyond the rise and fall of each society, highlighting the lives of everyday peoples of the past. Discover who they interacted with and how they ... Unknown localization key: "more"

Objev podobné jako The Other Ancient Civilisations - Raven Todd DaSilva

"An extraordinary oral history of the making of a modern musical masterpiece." - Buzz Magazine"Fascinating … Provides a rare insight into the very process of theatre itself." - The Irish TimesThe incredible journey of a musical from potential disaster to success, and the Broadway industry that managed to stay alive during the pandemic shutdown of 2020-22.Despite historic, seemingly insurmountable setbacks of four openings, Bob Dylan and Conor McPherson’s musical Girl from the North Country became a critical Broadway hit. Hailed as an experience “as close as mortals come to heaven on earth,” by The New York Times, the musical weaves two dozen songs from the legendary catalogue of Bob Dylan into a story of Duluth during the Great Depression, to create a future American classic.Opening on Broadway in the middle of an unprecedented moment, Slow Train Coming is a book about pressing on in the face of extreme adversity. Todd Almond’s behind-the-scenes oral history weaves his personal first-hand account of starring in the show with exclusive interviews and reflections from fellow cast members and the creative team.Together they follow the show from its beginnings at New York’s Public Theater where it emerged as an underdog-of-a-show, through a fraught jump to ... Unknown localization key: "more"

Objev podobné jako Slow Train Coming: Bob Dylan’s Girl from the North Country and Broadway's Rebirth - Todd Almond

In the aftermath of World War I, nurse Bess Crawford is caught in a deadly feud between two families in this thirteenth book in the beloved mystery series from New York Times bestselling author Charles Todd.Restless and uncertain of her future in the wake of World War I, former battlefield nurse Bess Crawford agrees to travel to Yorkshire to help a friend of her cousin Melinda through surgery. But circumstances change suddenly when news of a terrible accident reaches them. Bess agrees to go to isolated Scarfdale and the Neville family, where one man has been killed and another gravely injured. The police are asking questions, and Bess is quickly drawn into the fray as two once close families take sides, even as they are forced to remain in the same house until the inquest is completed. When another tragedy strikes, the police are ready to make an arrest. Bess struggles to keep order as tensions rise and shots are fired. What dark truth is behind these deaths? And what about the tale of an older murder—one that doesn’t seem to have anything to do with the Nevilles? Bess is unaware that when she passes the story on to Cousin ... Unknown localization key: "more"

Objev podobné jako The Cliff's Edge - Charles Todd

Practical Customer Success Management is a complete "handbook for CSMs", written by a customer success expert who has coached and trained many hundreds of customer success managers across the globe. The book is aimed at increasing both productivity and consistency of quality of output for customer success managers of all levels, from relative newcomers through to seasoned professionals. The book is highly practical in nature and is packed full of good humored but very direct advice and assistance for dealing with exactly the types of real world situations CSMs face every day.Practical Customer Success Management provides a simple-to-follow, best practice framework that explains what the core customer success management steps are at each stage of the customer journey to business outcome success and in what circumstances to apply those steps. It describes and explains which situations each step applies to and provides recommendations for activities or tasks that the CSM can perform to complete each step, together with detailed explanations and step-by-step guidance for successfully completing each activity or task. Included in this book is an entire suite of tools and templates that enable rapid completion of each task and ensure consistency of approach both across multiple customer engagements and ... Unknown localization key: "more"

Objev podobné jako Practical Customer Success Management - Rick Adams

An innovative reading of the Spirituals that synthesizes African American public and religious thought with musical aesthetics  In The Golden Band: African American Spirituals and the Hermeneutics of World, author Asante Todd synthesizes African American public thought, religious thought, and musical aesthetics. Drawing on these rich resources, he develops an original theomusicology grounded in antebellum Spirituals. Through detailed analysis of the Spirituals’ musical and compositional features, he shows how they critique the cultural logic of sovereignty and open up possibilities for other ways of thinking and being in the world. Innovative and insightful, The Golden Band is a remarkable contribution to African American public theology.

Objev podobné jako The Golden Band - Asante U. Todd

For undergraduate courses in Customer Service, Training and Development, and Service Marketing; also as a supplement for a course in Marketing Principles. The market-leader, Customer Service: A Practical Approach, Sixth Edition,goes beyond providing reasons why customer service is important to defining proven methods for creating customer service excellence. Using a hands-on approach, it covers a wide range of knowledge and skills and offers an extensive collection of activities to enliven and invigorate any lecture. This edition features a revised chapter on technology, new Ethics in Action exercises and coverage of the latest trends in the customer service field. Focusing on problem solving, communication strategies and technology, this classic text pinpoints the skills needed to improve and sustain customer satisfaction and business relationships.

Objev podobné jako Customer Service: Pearson New International Edition - Elaine Harris

Plyšový medvídek Todd značky Lumpin má výšku 22 cm a šedivou srst. Každý medvídek z této kolekce má vlastní příběh obsažený v přiložené knížečce. Hračka je vyrobena z měkkého plyše a je vhodná pro děti od narození.

• Jemný a měkký plyšový povrch ideální k mazlení
• Součástí je vlastní příběh v přiložené knížečce
• Autentické britské kostkované oblečení
• Vhodný pro děti již od narození

Objev podobné jako Lumpin Medvídek Todd, 22 cm

Positive psychology is currently equated with theory and research on the positive aspects of life. The reality could not be further from the truth. Positive psychology investigates and researches some of the most difficult and painful experiences. Second Wave Positive Psychology: Embracing the Dark Side of Life is an innovative and groundbreaking textbook that explores a variety of topics we consider to be part of the ‘dark’ side of life while emphasising their role in our positive functioning and transformation as human beings. This more nuanced approach to the notions of ‘positive’ and ‘negative’ can be described as the ‘second wave'' of Positive Psychology.Positive Psychology is one of the fastest growing and least understood branches of psychology. Exploring topics at the heart of Positive Psychology, such as meaning, resilience, human development, mortality, change, suffering, and spirituality, this book engages with so-called ‘negative’ matters from a Positive Psychology angle, showing how the path of personal development can involve experiences which, while challenging, can lead to growth, insight, healing and transformation. 　Containing useful resources, case studies, practical exercises and chapter summaries, Second Wave Positive Psychology is an essential guide for undergraduate and postgraduate students studying positive psychology, as well as clinicians wanting ... Unknown localization key: "more"

Objev podobné jako Second Wave Positive Psychology - Tim Lomas, Itai at the University of East London) Ivtzan, Piers Worth, Kate Hefferon

The newest addition to our Influential Video Game Designers series explores the work of Todd Howard, executive producer at Bethesda Studios, known for how he consistently pushes the boundaries of open-world gaming and player agency. Howard’s games create worlds in which players can design their own characters and tell their own stories. While many games tell the story of the game’s main character, Todd Howard’s worldbuilding approach to game design focuses more on telling the story of the game’s world, whether it be the high fantasy environments of the Elder Scrolls series or the post-apocalyptic wasteland of the Fallout series. This focus on sculpting the world allows for remarkable amounts of player freedom and choice in an expansive game environment by creating a landscape rich with open opportunity. Drawing on both academic discussions of narrative, world design, and game design, as well as on officially released interviews, speeches, and presentations given by Howard and other designers at Bethesda Games, Wendi Sierra highlights three core areas set Howard’s design perspective apart from other designers: micronarratives, iterative design, and the sharing of design tools. Taken as a whole, these three elements demonstrate how Howard has used a worldbuilding perspective to shape his ... Unknown localization key: "more"

Objev podobné jako Todd Howard - Wendi Sierra

With illuminating references to Western religions and ideologies, The Journey Within invites readers from all backgrounds to discover the simple truths that unite us.The mysteries of the soul have evaded mystics, sages, and gurus for centuries. Humanity has long yearned to discover the answer to our existence, and many spiritual traditions have evolved to provide those answers through sacred texts that facilitate journeys of transformation and discovery. Yet, never before have all of the spiritual traditions been distilled so simply into one easy-to-follow path—a path of love and devotion. In this long-awaited follow-up to The Journey Home, New York Times bestseller The Journey Within guides readers through the essential teachings of bhakti yoga. World-renowned spiritual leader Radhanath Swami draws from his personal experiences to demystify the ancient devotional path of bhakti, capturing its essence and explaining its simple principles for balancing our lives. His down-to-earth writing simplifies spiritual concepts and answers timeless questions in a heartfelt narrative that brings this sacred philosophy beautifully to life. What is love? What is the soul? Who is God? How can we live in the physical world without losing touch with the spiritual? In concise and approachable language, Radhanath Swami sheds light on how ... Unknown localization key: "more"

Objev podobné jako The Journey Within - Swami Radhanath

A Sunday Times Book of the Week and Top 10 Bestseller A Waterstones Travel Book of the Year A Spectator Book of the Year What kind of country is England today? What does it mean to be English? Are we hungry for change or seeking old certainties? Join Stuart Maconie on an enlightening, entertaining journey through England, from Bristol's Banksy to Durham's beaches, from Cotswolds corduroy to Stoke's oatcakes. As his guide, Maconie walks in the footsteps of J.B. Priestley's classic travelogue, English Journey, to explore our national identity and how it has evolved over the last century.On his way, Stuart takes inspiration from the people he meets at bus stops and train stations, cafes and corner shops. Travelling the length of the land, Maconie explores the differences between city and town, north and south, and examines our past and present with affection and insight. Whether he’s passing the boutique hotels of Manchester, the moors of Ilkley or the grand houses of Tynemouth, looking out over misty fens or urban skylines, he shines a light on the people who make these places and asks what the future holds for them.Along the way, he uncovers local heroes and secret histories over ... Unknown localization key: "more"

Objev podobné jako The Full English: A Journey in Search of a Country and its People - Stuart Maconie

''Simply the ultimate Second World War history''- SIMON SEBAG MONTEFIORE, DAILY TELEGRAPHA CONFLICT LIKE NO OTHER, it has come to define the very idea of war itself. Great power rivalry prepared the ground, yet so did bitter ethnic disputes following the collapse of four empires, as did the ideological clash between Fascism and Communism. More than any other, the Second World War was dominated, in the age of totalitarianism, by leaders who determined the course of events in a way we have not seen since then - and thought we would never see again.Using the most up-to-date scholarship and research, Antony Beevor assembles the whole picture in a gripping narrative that extends from the North Atlantic to the South Pacific and from the snowbound steppe to the North African Desert. Despite the titanic scale of his canvas, he never loses sight of the fates of the ordinary men and women whose lives were scattered by inexorable forces.Revised and with a new foreword to commemorate the 80th anniversary of VE Day, this is the unrivalled single-volume history of the greatest conflict the world has ever known, by our foremost historian of war.

Objev podobné jako The Second World War - Antony Beevor

An updated, comprehensive guide to the orchids of Europe and the Mediterranean region.Field Guide to the Orchids of Europe and the Mediterranean: Second Edition is a comprehensive photographic guide to the orchids of the region written by leading experts, who between them have decades of orchid field and research experience. The book covers orchids from Europe and the Mediterranean, extending to Turkey and the immediate near east of North Africa and Macaronesia. Many guides to orchids of this region exist, but in this completely revised second edition, the authors have drawn on the latest scientific research to bring clarity to orchid identification and names, with an emphasis on the natural variability that exists in many wild species. This edition incorporates the latest updates in taxonomy. With over 2000 color photographs and new images, the book provides the reader with an accessible and easy-to-use identification guide to the natural variability seen in these orchids. The book covers thirty genera and their species including Ophrys, Cypripedium, Orchis, Dactylorhiza, Epipactis, and Serapias, as well as seventy natural hybrids. Much of the confusion over identification is due to the morphological variation a species can have within a habitat and across its distribution, and therefore ... Unknown localization key: "more"

Objev podobné jako Field Guide to the Orchids of Europe and the Mediterranean Second edition - Phillip Cribb, Henrik Ærenlund Pedersen, Rolf Kuhn

It was a spiderweb moon. And the imps did wonder. What dark delights wouldst the cat-witch conjure. By the Sardine Queen, by salt and the devil, by blackwormy earth, and by the deep, dark sea, the catwitch Urfi conjures an angel to love her and have children with her. But angels aren''t meant for love, and with the embryonic egg of their unborn children, Urfi flees from her partner''s violence, enduring terrible trials to find a new and safe home in the faery forest. As her children, Isobel, Batzel, and Mazel, grow up with her, they find the horrors their mother endured during her flight to the forest returning to their lives - this time for the three of them to defeat for good. With secret magic, solemn bonds of friendship, and sisterhood, they can at last stand against the threat of the angels'' terror and insanity. A gorgeous intergenerational family story of promises made, promises kept, and a mother who would do anything to protect her daughters.

Objev podobné jako The Witch's Egg - Donya Todd

This Limited Edition release is a companion to the previously released hardcover edition of The Metabarons: Second Cycle Complete, allowing fans to complete their collection in hardcover. For every Metabaron there comes a time when the mantle must pass. Now, that time has come for No Name. His son is of age and ready to take his familial right… by killing his father! Born on the pages of Moebius and Jodorowsky’s legendary The Incal, the mighty Metabaron has been starring in his own spinoff stories since 1992. Now, The Metabaron returns as a collaboration between Jodorowsky and Jerry Frissen (Fires of Theseus, The Zombies That Ate the World), exhibiting the work of a variety of talented artists. In the Second Cycle’s long-awaited Finale, Harvey Award-nominee Pete Woods (Deadpool, Justice League) joins Jodorowsky and Frissen for the greatest challenge the Metabaron has ever faced, as No Name stares down his own mortality… and a terrifying threat to existence itself.

Objev podobné jako The Metabarons: Second Cycle Finale - Alejandro Jodorowsky, Jerry Frissen

Warfare in the Age of Crusades: Europe explores in fascinating detail the key campaigns, battles and sieges that shaped the crusading period in Europe during the Middle Ages, giving special attention to military technologies, tactics and strategies. Key personalities and political factors are addressed, including the role of the papal monarchy in initiating the crusading expeditions and the use of crusade in the Christianization of the Baltic region and against heresies in Europe. Chapters focus on the Iberian crusades or Reconquista beginning in the eleventh century through to the final surrender of the Emirate of Granada in 1492. The northern or Baltic crusades are also a key element of the story. The narrative covers the involvement of the Holy Roman emperors and the popes, the military capabilities of the Baltic peoples, and the parts played by the Scandinavians as well as the Russians and Mongols. The concluding chapters reconsider crusades launched against heresies in Europe, specifically the Cathars and Hussites.

Objev podobné jako Warfare in the Age of Crusades - Brian Todd Carey, Joshua B Allfree

The Rights Track: Sound Evidence on Human Rights and Modern Slavery uses rich content from The Rights Track podcast [www.rightstrack.org] in an innovative book that enhances and enriches our understanding of the human rights challenges facing the world today. This book showcases the important role of evidence in tackling those challenges and explores the medium of podcasting as a tool for discussing how research evidence is used to protect and promote human rights. From counting torture victims to the joy of human rights, from modern slavery to gay rights, refugees to the radical right, the authors draw new insights and intelligence from conversations between podcast host Landman and an array of experts and advocates who are leaders in their field. Through close analysis of the voices and commentary of podcast guests from six series of the podcast, the authors illustrate the enduring importance of human rights and the need to keep talking about them.

Objev podobné jako The Rights Track - Christine Garrington, Todd Landman

Get ready to meet Luna Brownstone: the most devious Brownstone of all. When a tragedy strikes her family, she decides that she will only ever look out for herself. She runs away, and begins her search for riches to steal. Whilst travelling, she stumbles across a village ravaged by drought and hears rumours of a palace filled with great gold treasures. When a young girl, Atzi, volunteers to journey to the palace of the rain god Tlaloc with an offering to save her village, Luna develops a cunning plan: befriend Atzi, steal her map, and find the god herself. Yet, when Luna is forced to work with Atzi to find the palace, and when Atzi finds herself in danger, Luna needs to decide what matters most.

Objev podobné jako Luna and the Treasure of Tlaloc - Joe Todd-Stanton

Buried amongst the treasures in Professor Brownstone''s vaults, lie a humble collection of books. Filled with legendary stories from his ancestors, they tell of fearless fighters and unlikely heroes. The 4th entry in the Brownstone''s Mythical Collection series follows Leo Brownstone, who''s been tasked with hunting a terrifying gorgon. But is the gorgon the menace everyone thinks it is?Venturing into Greek mythology, this is the fourth title in the Brownstone''s Mythical Collection. Full of dangerous challenges, cunning monsters, and godly heroes, this title is sure to be a hit with anyone interested in Greek mythology, or readers who are just a little too young for Percy Jackson.

Objev podobné jako Leo and the Gorgon's Curse - Joe Todd-Stanton

Welcome back to the quirky, romantic small town of Blue Moon Bend: home to this enticing romantic comedy series from the New York Times and USA Today bestselling author of Things We Never Got Over and the fan-favourite Riley Thorn books.***A steamy romantic comedy between a stubborn heroine and the high-school sweetheart who abandoned her after a devastating accident nearly took her life...but is determined, eight years later, to win her back."You were made for me.""Shut up, Jax."There are two things Joey Greer is great at: raising horses and holding grudges. Eight years ago, her high school sweetheart abandoned her, skipped out on his family, and fled to Hollywood of all places. She vowed never to forgive or forget.Now big-shot screenwriter Jackson Pierce is back in Blue Moon demanding another chance. No place is safe from him. Not the stables. Not the only bar in town. Not even the clawfoot tub on Joey’s own deck.No matter how good it feels when he sneaks past her defences to land a kiss or a compliment, she is determined to pretend he doesn''t exist. Except maybe when he''s naked in her bed.Jax can''t tell Joey the truth about the night he left. It ... Unknown localization key: "more"

Objev podobné jako The Last Second Chance - Lucy Score

• An authoritative account of two of the deadliest conflicts in human history, with details of decisive encounters and landmark engagements. • Expert commmentary on the political and economic factors leading to each conflict, the key turning points of the wars, and the impact that technology had on the way that each war was fought. • Describes the most successful weapons from both wars, with specification boxes that provide technical information. This comprehensive history begins by looking at the origins of WWI and then chronicles the war a year at a time. The second half of the book details the history of WWII, from the rise of Hitler and the persecution of the Jewish race to the attacks on Pearl Harbor and the dropping of the atom bombs. All aspects of war are covered including war illnesses, espionage, propaganda and the atrocities on all sides. There are special features dedicated to the weaponry and tactics that shaped the wars. Written by experts in their field and illustrated with over 1000 photographs, battle plans and maps, it is a fascinating guide for both specialist and general readers. About the Authors: Donald Sommerville is a writer and freelance editor specializing in military ... Unknown localization key: "more"

Objev podobné jako Complete Illustrated History of the First & Second World Wars - Sommerville Donald & Westwell Ian

"Brilliantly captures the essence of adult development, offering leaders a roadmap to growth amidst complexity. A must-read for anyone committed to evolving their consciousness and leadership practice." —Robert Kegan, Harvard University Graduate School of Education, co-author of Immunity to Change and An Everyone Culture An advanced guide to leadership development and intentional evolution—your own or others The leaders we need to solve our complex, unprecedented problems can only be developed in the workplace, and they require personal transformation, not just some new leadership skills. The second edition of Jennifer Garvey Berger's influential Changing on the Job explains the advanced perspective, maturity, and personal evolution leaders need to make a powerful difference in their organizations and in the world. The book offers practical tools and deep insights based on adult development theory to help leaders turn their greatest challenges into growth and personal transformation. Berger explains the four predictable stages of leadership maturity and wisdom, and how to accelerate growth toward the third and fourth stages. Whether you're a seasoned leader or an emerging coach, Changing on the Job is a roadmap to cultivating courageous, wise, and steady leadership in an uncertain world.

Objev podobné jako Changing on the Job, Second Edition - Jennifer Garvey Berger

SOUNDVIEW BUSINESS BOOK OF THE YEARControl freaks. Narcissists. Slackers. Cynics. Difficult people are the worst part of a manager''s job.This book turns this seemingly difficult chore into a straight-forward process that gently, yet effectively, improves behaviors. It all begins with understanding a core truth: most people actually want to contribute results, not cause headaches. When the manager resets to that fundamental principle, the potential for change can reveal itself in even the most hopeless situations.Whether it comes from direct reports or people above, outbursts, irrational demands, griping, and other disruptions need to be dealt with - and it''s your responsibility to do it. The second edition of this classic book for leaders has been fully revised and updated. Since its original publication, there have been dramatic changes with the move to the virtual workplace, the increase of toxic polarization and “unleadable” employees, AI impacts, and Covid-19 moving virtual/remote employees from being a minor niche to mainstream. How do leaders deal with this? Especially, how do they find and deal with “unleadable” remote employees in their organizations. There has also been an increase in workplace toxicity for a myriad of reasons. Whatever the cause, dealing with the problem in the workplace ... Unknown localization key: "more"

Objev podobné jako Leading the Unleadable Second Edition - Alan Willett

Buried amongst the treasures in Professor Brownstone's vaults, lie a humble collection of books. Filled with legendary stories from his ancestors, they tell of fearless fighters and unlikely heroes.

Objev podobné jako Leo and the Gorgon's Curse - Joe Todd-Stanton

Buried amongst the treasures in Professor Brownstone's vaults, lie a humble collection of books. Filled with legendary stories from his ancestors, they tell of fearless fighters and unlikely heroes.

Objev podobné jako Luna and the Treasure of Tlaloc - Joe Todd-Stanton

Award-winning professor from Harvard Business School offers a new and improved edition of his guide to navigating negotiation deadlock, while offering practical advice and stories of success.Updated with 20% new material, including a brand-new chapter and discussion guide.Harvard professor and negotiation adviser Deepak Malhotra shows how to defuse even the most potentially explosive situations and to find success when things seem impossible in this fully expanded upon second edition.Some negotiations are easy. Others are more difficult. And then there are situations that seem completely hopeless. Malhotra identifies three broad approaches for breaking deadlocks and resolving conflicts, and draws out scores of actionable lessons using behind-the-scenes stories of fascinating real-life negotiations, including:drafting of the US Constitutionending bitter disputes in the NFL and NHLand beating the odds in complex business situations.He also shows how these same principles and tactics can be applied in everyday life, whether in a job interview or even negotiating with children. Brand new to this edition is a chapter on challenges facing todayÂ’s world including how to effectively negotiate in virtual spaces, incorporate AI in your toolkit, and tackle increased polarization.With conflict escalating and no one willing to back down, Malhotra reminds us that negotiation is always, fundamentally, ... Unknown localization key: "more"

Objev podobné jako Negotiating the Impossible, Second Edition - Deepak Malhotra

Exam Board: SQALevel: National 5Subject: Modern StudiesFirst Teaching: September 2017First Exam: Summer 2018This second edition comprehensively covers the changes made to course content and prepare students to cope with the increased emphasis on knowledge and understanding in the new National 5 exam.- Analyses what it means to live in a democracy - Defines representation in the Scottish and UK Parliaments- Explains voting systems and election campaigns in the UK

Objev podobné jako National 4 & 5 Modern Studies: Democracy in Scotland and the UK, Second Edition - Frank Cooney, Gary Hughes, David Sheerin

The unforgettable second novel in the acclaimed Covenant series from #1 New York Times bestselling Jennifer L. Armentrout. Includes a special bonus scene from Seth's point of view.Enter the world of Covenant...For Alexandria, being destined to become some kind of supernatural electrical outlet isn't exactly awesome - especially when her 'other half' is everywhere she goes. Seth's in her training room, outside her classes, and keeps showing up in her bedroom - so not cool. Their connection does have some benefits, like staving off her memories of the tragic showdown with her mother, but it has no effect on what Alex feels for the forbidden, pure-blooded Aiden.When daimons infiltrate the Covenants and attack students, the gods send furies - creatures determined to eradicate any threat to the Covenants and to the gods... and that includes Alex. If that and hordes of aether-sucking monsters weren't bad enough, a mysterious threat seems willing to do anything to neutralize Seth, even if that means forcing Alex into servitude... or killing her.

Objev podobné jako Pure (The Second Covenant Novel) - Jennifer L. Armentrout

Exam Board: SQALevel: National 5Subject: Modern StudiesFirst Teaching: September 2017First Exam: Summer 2018This second edition comprehensively covers the changes made to the course content and prepares students to cope with the increased emphasis on knowledge and understanding in the new National 5 exam.- Covers the two issues that students have the opportunity to study in this unit of the course: Social Inequality and Crime and the Law- Monitors progress throughout the topics with summary questions- Focuses attention on specific topic areas with case studies and fact files - Prepares students for the final exam with assessment guidance

Objev podobné jako National 4 & 5 Modern Studies: Social issues in the UK, Second Edition - Frank Cooney, Gary Hughes, David Sheerin

Kniha - autor Hunter S. Thompson, anglicky, brožovaná bez přebalu matná Stylish reissue of this classic first published in the 1970s. A savage journey to the heart of the American Dream.

Objev podobné jako Fear and Loathing in Las Vegas: A Savage Journey to the Heart of the American Dream (0007204493)

This fully updated compendium of research, history, scientific theory, and practice amalgamates various evidence-based research findings and their practical implications for professionals who use yoga or refer patients to yoga practice. Chapters cover the implementation of yoga for various illnesses and conditions from paediatrics to geriatrics. The expanded second edition includes updated contributions from leading biomedical researchers and therapists, brand new research on telemedicine, chronic pain, and mental health conditions, and a new chapter specifically on the implementation of yoga therapy in medical systems and healthcare with a focus on international perspectives and public perceptions.Contents:Section 1: Introduction to Yoga and Yoga Therapy Introduction to Yoga in Healthcare History, Philosophy, and Practice of Yoga History, Philosophy, and Practice of Yoga Therapy The Psychophysiology of Yoga Section 2: Mental Health Conditions Yoga Therapy for Depression Yoga Therapy for Anxiety, OCD and Trauma Yoga Therapy for other Mental Health Conditions Section 3: Musculoskeletal and Neurological Conditions Yoga Therapy for Back Conditions Yoga Therapy for Musculoskeletal and Neuromuscular Conditions Yoga Therapy for Neurological Conditions Section 4: Endocrine Conditions Yoga Therapy for Diabetes Yoga Therapy for Metabolic Syndrome and Weight Control Section 5: Cardiorespiratory Conditions Yoga Therapy for Heart Disease Yoga Therapy for Hypertension Yoga ... Unknown localization key: "more"

Objev podobné jako The Principles and Practice of Yoga in Health Care, Second Edition - Holger Cramer, Timothy McCall, Shirley Telles, Sat Bir Khalsa, Lorenzo Cohen

The Universal Design for Learning (UDL) framework has grown from its origins in special education to being widely used to support all students, making the fully rewritten second edition of this indispensable guide more relevant than ever. Filled with practical, vivid examples and tips, the book demonstrates the power of UDL when applied to particular content areas.

Objev podobné jako Universal Design for Learning in the Classroom, Second Edition

In Search of the Romans is a lively and informative introduction to ancient Rome. Making extensive use of ancient sources and copiously illustrated with photographs, drawings, maps and plans, now for the first time in colour, its opening two chapters guide the reader through the events of Roman history, from the foundation of the city to the fall of the empire. Subsequent chapters introduce the most important aspects of the Roman world: the army and the provinces, religion, society, and entertainment; the final two chapters focus on Pompeii and Herculaneum, the two cities destroyed by Vesuvius. New to this edition are sections on the Augustan principate, on the Roman army, on life in the provinces and on engineering innovations, while the existing text is revised throughout. The narrative includes descriptions of many individuals from the Roman world, drawn from a variety of social settings. Activity boxes and further reading lists throughout each chapter aid students'' understanding of the subject. Review questions challenge students to read further and reflect on some of the most important social, political and cultural issues of ancient Rome, as well as to compare them with those of their own society. The new edition is supported by ... Unknown localization key: "more"

Objev podobné jako In Search of the Romans (Second Edition) - James Renshaw

Second Level Maths Practice Workbooks for S1-S3 are for Scottish secondary school students working at second level in maths and numeracy. These three user-friendly workbooks cover the entire second level mathematics Curriculum for Excellence course, making learning accessible and easy.Second Level Maths Practice Workbook 1 for S1-S3 is the first of three write-in Practice Workbooks aimed at helping students succeed in second level maths.Intelligent Practice: Provides plenty of intelligent practice to reinforce school learning.Catch-Up Support: Helps students quickly catch up to third level.Simple Language: Uses clear and simple language to avoid confusion.True Understanding: Supports students to understand maths concepts, not just memorise steps.Real-Life Examples: Includes a range of questions in context to show how maths skills apply in real life.After Practice Workbook 1, move on to Practice Workbook 2 (ISBN 9780008741341).The maths questions in these books have been taken from the Primary Maths for Scotland Second Level Practice Workbooks and rewritten to make the questions and contexts suitable for secondary students.

Objev podobné jako Second Level Maths Practice Workbook 1 for S1 – S3 - Craig Lowther, Carol Lyon, Linda Lapere

The unforgettable and poignant new novel from the author of Found in a Bookshop and Lost for Words''A beautiful writer . . . such attentive compassion and warmth . . . I so enjoyed the twists and turns of the plot'' Carys BraySeptember was adopted when she was fifteen months old. She knows nothing about her early life, but she grew up safe and loved. Now, though, it''s just September and her feckless boyfriend Shaun. And she''s at her wits'' end. There''s never enough money, and she has nothing to look forward to.Then a letter comes. September has inherited a house - and Shaun can see endless opportunities if she sells it. But, almost as soon as she sets foot in the garden, September knows she cannot let this home go. And she longs to find out more about the mysterious Lucia who left it to her. When the members of Lucia''s book club arrive, for the first time September hears stories of her mother, of the aunt who adored her, and of the secrets that broke the family apart. And she begins to make new friends. September feels safe here. But money alone can''t bring contentment. September is at ... Unknown localization key: "more"

Objev podobné jako The Second Chance Book Club - Stephanie Butland

I turned off my brain. It was time to hunt. I took a deep breath, drawing in the scent of the blood inside the humans below. They weren''t the only humans around, but they were the closest. Who you were going to hunt was the kind of decision you had to make before you scented your prey. It was too late now to choose anything.Bree Tanner can barely remember life before she had uncannily powerful sense, superhuman reflexes and unstoppable physical strength. Life before she had a relentless thirst for blood. . .life before she became a vampire.All Bree knows is that living with her fellow newborns has few certainties and even fewer rules: watch you back, don''t draw attention to yourself and, above all, make it home by sunrise or die. What she doesn''t know: her time as an immortal is quickly running out.Then Bree finds an unexpected friend in Diego, a newborn just as curious as Bree about their mysterious creator, whom they know only as her. As they come to realize that the newborns are pawns in a game larger than anything they could''ve imagined, Bree and Diego must choose sides and decided whom to trust. But ... Unknown localization key: "more"

Objev podobné jako The Short Second Life Of Bree Tanner - Stephenie Meyer

Exam Board: SQALevel: HigherSubject: Modern StudiesFirst Teaching: August 2018First Exam: June 2019A course textbook covering the most recent political developments and fully updated to take on board the latest SQA course assessment changes. Written specifically to match the Higher syllabus offered by the Scottish Qualifications Authority, Democracy in Scotland and the UK covers all of the topics that students will encounter in this unit of the course: UK constitutional arrangements, representative democracy and the political process, electoral systems and voting behaviour. - Questions to help monitor progress throughout the topics - Case studies and fact files to focus attention on specific areas - Assessment guides to prepare students for the final exam

Objev podobné jako Higher Modern Studies: Democracy in Scotland and the UK: Second Edition - Frank Cooney, Gary Hughes, David Sheerin

In Search of the Greeks offers an engaging introduction to the societies of Classical Greece. Making extensive use of ancient sources and illustrated with some hundred and fifty photographs, drawings, maps and plans, many now for the first time in colour, the book introduces key topics of ancient Greece. The new edition opens with a new chapter that provides an historical overview of the key events, figures and eras, and continues with updated chapters on key topics in Greek history: religion and thought, Athenian democracy, Athenian society, Athenian drama, the Olympic Games and Sparta. Activity boxes and further reading lists throughout each chapter aid students'' understanding of the subject. Appendices provide further information on Greek currency values, Greek musical instruments and the Greek calendar.Review questions throughout this book challenge students to read further and reflect on some of the most important social, political and cultural issues of classical Greece. Many topics raise issues of contemporary relevance, such as the rights of citizens in a democracy, forced marriage and approaches to education. The book is supported by a website which, contains comprehensive resources on the social, political and cultural issues of classical Greece.

Objev podobné jako In Search of the Greeks (Second Edition) - James Renshaw

The first living donor womb transplant took place in the UK in early 2023 at the Oxford Transplant Centre, garnering attention from around the world and offering a life-changing opportunity for many women. This milestone was more than 25 years in the making. In this compelling and accessible book, the surgeons behind the procedure offer extraordinary insight into the long and winding road they have walked - through scientific breakthroughs (as well as dead ends), innovative spin-off surgeries and techniques, and surmounting opposition and resistance from many quarters - to culminate in successful and sustainable living and deceased donor programmes and the first baby in the UK born to a mother with a transplanted uterus.The authors address the complex issues of ethics, legality, and eligibility criteria surrounding the transplant and its development and, looking ahead, they explore future opportunities for uterine transplantation. With personal reflections from many different members of the transplant team, this book celebrates the commitment, innovation, and collaboration of the people behind cutting-edge science.A portion of the proceeds from this book will be donated to Womb Transplant UK, the charity responsible for funding the transplants to date.

Objev podobné jako The First Womb Transplant In The Uk: An Epic Journey To Motherhood - J.Richard Smith, Benjamin Jones, Isabel Quiroga-giraldez

An updated stand-alone edition of Sophocles’s Oedipus the King taken from Chicago’s renowned translations of the Greek tragedies.  Over the years, David Grene and Richmond Lattimore’s Complete Greek Tragedies have been the preferred translations of millions of readers—for personal libraries, individual study, and classroom use. Drawn from the authoritative third edition of the University of Chicago Press’s classic series, this updated stand-alone edition of Grene’s Oedipus the King renders the original Greek in clear, vivid, and poetic English for a new generation to savor.  Mark Griffith and Glenn W. Most’s introduction to Sophocles’s searing tale of jealousy, rage, and revenge provides essential information about the play’s first production, plot, and reception in antiquity and beyond. Â

Objev podobné jako Oedipus the King, Second Edition - Sofoklés