the ai revolution in customer service and support emily mckeon ross smith mayte cubino

In the rapidly evolving AI landscape, customer service and support professionals find themselves in a prime position to take advantage of this innovative technology to drive customer success. The AI Revolution in Customer Service and Support is a practical guide for professionals who want to harness the power of generative AI within their organizations to create more powerful customer and employee experiences. This book is designed to equip you with the knowledge and confidence to embrace the AI revolution and integrate the technology, such as large language models (LLMs), machine learning, predictive analytics, and gamified learning, into the customer experience. Start your journey toward leveraging this technology effectively to optimize organizational productivity. A portion of the book’s proceeds will be donated to the nonprofit Future World Alliance, dedicated to K-12 AI ethics education. IN THIS BOOK YOU’LL LEARN About AI, machine learning, and data science How to develop an AI vision for your organization How and where to incorporate AI technology in your customer experience fl ow About new roles and responsibilities for your organization How to improve customer experience while optimizing productivity How to implement responsible AI practices How to strengthen your culture across all generations in the workplace ... Unknown localization key: "more"

Objev podobné jako The AI Revolution in Customer Service and Support - Emily McKeon, Ross Smith, Mayte Cubino

AI is about to transform medicine. Here''s what you need to know right now. ''''The development of AI is as fundamental as the creation of the personal computer. It will change the way people work, learn, and communicate--and transform healthcare. But it must be managed carefully to ensure its benefits outweigh the risks. I''m encouraged to see this early exploration of the opportunities and responsibilities of AI in medicine.'''' --Bill Gates Just months ago, millions of people were stunned by ChatGPT''s amazing abilities -- and its bizarre hallucinations. But that was 2022. GPT-4 is now here: smarter, more accurate, with deeper technical knowledge. GPT-4 and its competitors and followers are on the verge of transforming medicine. But with lives on the line, you need to understand these technologies -- stat. What can they do? What can''t they do -- yet? What shouldn''t they ever do? To decide, experience the cutting edge for yourself. Join three insiders who''ve had months of early access to GPT-4 as they reveal its momentous potential -- to improve diagnoses, summarize patient visits, streamline processes, accelerate research, and much more. You''ll see real GPT-4 dialogues -- unrehearsed and unfiltered, brilliant and blundering alike -- all annotated ... Unknown localization key: "more"

Objev podobné jako The AI Revolution in Medicine - Lee Peter, Carey Goldberg, Isaac Kohane

Will technology change what it means to be human?You don''t have to be a computer scientist to have discerning conversations about artificial intelligence and technology. We all wonder where we''re headed. Even now, technological innovations and machine learning have a daily impact on our lives, and many of us see good reasons to dread the future. Are we doomed to the surveillance society imagined in George Orwell''s 1984?Mathematician and philosopher John Lennox believes that there are credible responses to the daunting questions that AI poses, and he shows that Christianity has some very serious, sensible, evidence-based things to say about the nature of our quest for superintelligence.This newly updated and expanded edition of 2084 will introduce you to a kaleidoscope of ideas:Key recent developments in technological enhancement, bioengineering, and, in particular, artificial intelligence.Consideration of the nature of AI systems with insights from neuroscience.The way AI is changing how we communicate, implications for medicine, manufacturing and the military, its use in advertising and automobiles, and education and the future of work.How data is used today for surveillance, thought control.The rise of virtual reality and the metaverse.The transhumanist agenda and longtermism.The agreements and disagreements that scientists and experts have about the future ... Unknown localization key: "more"

Objev podobné jako 2084 and the AI Revolution, Updated and Expanded Edition - John Lennox C.

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In summer 2024, France stood on the brink of a far-right takeover. But the disaster was avoided thanks to a New Popular Front of parties headed by long-standing left-wing leader Jean-Luc Mélenchon. It won the most seats in the snap parliamentary elections, running on a radical, progressive, inclusive agenda, in large part inspired by Mélenchon’s presidential programme. Now, the People! details his vision of revolution in our time. In this book, Mélenchon embarks on a survey of human history from its earliest moments to the crisis-ridden present. He outlines his vision for a new strategy for radical parties to reach the highest levels of government and peacefully transform the capitalist system: a citizens’ revolution.In this revolution, individuals come together to form a single, politically mobilised people. They assert their power over the collective conditions of urbanised life, against the oligarchy that still controls them.

Objev podobné jako Now, the People! Revolution in the Twenty-First Century - Jean-Luc Melenchon

There is now a Happiness Revolution to go along with the earlier Industrial and Demographic Revolutions. The Happiness Revolution is captured using people''s happiness scores, as reported in public surveys, whereas the earlier revolutions are reflected by economic production (such as GDP) and life expectancy. Increases in happiness are chiefly due to social-science welfare policies that alleviate people''s foremost concerns – those centering on family life, health, and jobs. This Element traces the course of the Happiness Revolution throughout Europe since the 1980s when comprehensive and comparable data on people''s happiness first become available. Which countries lead and which lag? How is happiness distributed – are the rich happier than the poor, men than women, old than young, native than foreign born, city than countryfolk? How has the COVID-19 pandemic impacted happiness? These are among the questions addressed in this Element. This title is also available as Open Access on Cambridge Core.

Objev podobné jako The Happiness Revolution in Europe - Kelsey James O'Connor, Richard Ainley Easterlin

A new addition to the Flight Craft series, this time focussing on the Hawker Hunter in British Service.

Objev podobné jako Flight Craft 16: The Hawker Hunter in British Service - Martin Derry, Neil Robinson

This practical book explains the key ideas that tourism practitioners and decision-makers must know to understand Smart Technologies, and the management principles supporting them. Real-life cases are provided to illustrate the true dimension of the "smart" phenomenon and the new frontiers that are yet to open in the coming years.

Objev podobné jako Managing the Smart Revolution in Tourism Firms - Dr Francisco Navarro-Meneses

Drawing on her extensive experience in expressive arts therapy, Daria Halprin presents a unique approach to healing through movement and art. She describes the body as the container of one''s entire life experience and movement as a language that expresses and reveals our deepest struggles and creative potentials. Interweaving artistic and psychological processes, she offers a philosophy and methodology that invites the reader to consider the transformational capacity of the arts. In this essential resource for anyone interested in the integration of psychotherapy and the arts, Halprin also presents case studies and a selection of exercises that she has evolved over her career and practised at the Tamalpa Institute for over twenty-five years.

Objev podobné jako The Expressive Body in Life, Art, and Therapy - Daria Halprin

When the dastardly Frank Hellman steals priceless fossilised eggs from a Romanian dig site, only Mr Sharp knows him well enough to find his hiding place. Matt and Jo help him on this hair-brained race across spooky Transylvania and uncover a fossil smuggling scheme. But will they catch Hellman before it’s too late? And what is that mysterious shadow in the window?The Dinosaur Detectives is a fun filled adventure series following the story of Matt Sharp and his family as they hunt for dinosaur eggs. This fact meets fiction series is great for inspiring the young explorer and particularly popular amongst readers aged 7+. Dinosaur lovers can head to www.sweetcherrypublishing.com for more activities and fun.

Objev podobné jako The Dinosaur Detectives in Dracula, Dragons and Dinosaurs - Stephanie Baudet

Illustrated by over 100 photographs, the majority sourced from Russian archives and previously unpublished.

Objev podobné jako Hitler's Arctic War: The German Campaigns in Norway, Finland and the USSR 1940-1945 - Chris Mann, Christer Jörgensen

A fully revised and updated new edition of this bestselling and a unique text that explains not only the theory behind the importance of customer service but also acts as a guidebook for those wishing to put this theory into practice. In essence it is the ‘whys’ and ‘hows’of customer service. Fully updated with current statistics, trends, and examples, it is full of references to all the latest research from both academic and practitioner literature. Chapters cover important topics such as the financial and behavioural consequences of customer service, consumer trends influencing service, developing and maintaining a service culture, managing service encounters, the importance of market research, building and maintaining customer relationships, providing customer service through the servicescape, the impact of technology on customer service, the importance of service recovery, and promoting customer service internally and externally.The third edition of this book – like the first and second - is easy to read, very current, and full of references to all the latest research. Chapters cover important topics such as the financial and behavioral consequences of customer service, consumer trends influencing service, developing and maintaining a service culture, managing service encounters, the importance of market research, building and maintaining customer ... Unknown localization key: "more"

Objev podobné jako Customer Service for Hospitality and Tourism - Simon Hudson, Louise Hudson

Successful businesses recognize that the development of strong customer relationships through quality service (and services) as well as implementing service strategies for competitive advantage are key to their success.In its fourth European edition, Services Marketing: Integrating Customer Focus across the Firm provides full coverage of the foundations of services marketing, placing the distinctive Gaps model at the center of this approach. The new edition draws on the most recent research, and using up-to-date and topical examples, the book focuses on the development of customer relationships through service, outlining the core concepts and theories in services marketing today.New and updated material in this new edition includes:• New content related to human resource strategies, including coverage of the role of robots and chatbots for delivering customer-focused services.• New coverage on listening to customers through research, big data, netnography and monitoring user-generated content.• Increased technology, social media and digital coverage throughout the text, including the delivery of services using mobile and digital platforms, as well as through the Internet of Things.• Brand new examples and case studies added from global and innovative companies including Turkish Airlines, Volvo, EasyJet and McDonalds.Available with McGraw-Hill’s Connect®, the well-established online learning platform, which features our award-winning adaptive ... Unknown localization key: "more"

Objev podobné jako Services Marketing: Integrating Customer Service Across the Firm 4e - Alan Wilson, Valarie Zeithaml, Mary Jo Bitner, Dwayne Gremler

Have you ever wondered why your students don’t revise? Or why they revise ineffectively? Often, they simply don’t know how. This is where The Revision Revolution comes in. What if, instead of just telling students to revise, we taught them explicit study skills from Year 7? What if we made revision enjoyable, even irresistible? The aim is not just to help students pass exams, but to embed their learning and help them grow into knowledgeable and informed young adults. In this book, Helen Howell and Ross Morrison McGill guide you step by step through how to start and sustain a revision revolution in your school, building a culture of effective study that flows through all aspects of school life.

Objev podobné jako The Revision Revolution: How to build a culture of effective study in your school - Ross Morrison McGill, Helen Howell

For undergraduate courses in Customer Service, Training and Development, and Service Marketing; also as a supplement for a course in Marketing Principles. The market-leader, Customer Service: A Practical Approach, Sixth Edition,goes beyond providing reasons why customer service is important to defining proven methods for creating customer service excellence. Using a hands-on approach, it covers a wide range of knowledge and skills and offers an extensive collection of activities to enliven and invigorate any lecture. This edition features a revised chapter on technology, new Ethics in Action exercises and coverage of the latest trends in the customer service field. Focusing on problem solving, communication strategies and technology, this classic text pinpoints the skills needed to improve and sustain customer satisfaction and business relationships.

Objev podobné jako Customer Service: Pearson New International Edition - Elaine Harris

Examining how the Cuban Revolution dictated Latin American politics and U.S.-Latin American relations from the 1950s to the present, this fourth edition engages with the question: is the Cuban Revolution dead?Fidel Castro''s ascent to power and the revolution he led in Cuba not only catalyzed a wave of revolutionary activity; it also set off a wave of reaction that led to widespread military dictatorships and severe repression culminating in state terrorism. Both revolution and reaction were essentially over by 1990, and yet long-term effects of the Cuban Revolution continue to influence the modern era.Latin America in the Era of the Cuban Revolution and Beyond covers the events of the Cuban Revolution itself, the resulting radicalization of Latin American politics, the United States'' responses to the threat of communist expansion in the region, and rural and urban guerrilla warfare that were spawned by the Cuban Revolution. It also addresses the very different but incomplete revolutions in Peru, Chile, and Nicaragua, the rise of state terrorism in response to the threat of revolution, and major developments after 1990. This fourth edition includes a new chapter with expanded coverage of women’s political representation, the continued rise of authoritarianism, Mexican democratization, the "Pink Tide" ... Unknown localization key: "more"

Objev podobné jako Latin America in the Era of the Cuban Revolution and Beyond - Thomas C. Wright

Keep them coming back for more Brilliant Customer Service is your guide to help you deliver exceptional customer service and keep your customers coming back time and time and again. It’s for anyone involved in any organisation – whether you run your own business, manage people or you are a customer facing employee. It doesn’t matter what your budget is, you’ll find lots of simple changes you can implement right now to build a highly successful customer service strategy. BRILLIANT OUTCOMES · Identify your customers real needs and how best to meet them · Build trust and long term loyalty with your customers to stay ahead of the competition · Make sure you are remembered and recommended

Objev podobné jako Brilliant Customer Service - Debra Stevens

''The blizzard of excitement, misinformation and pure hype around AI has driven many of us to want an honest guide. If, like me, you’re one of those many, you need to read this book'' BRIAN ENOIs AI going to take over the world? Have scientists created an artificial lifeform that can think on its own? Is it going to replace all our jobs? Are we about to enter an age where computers are better than humans at everything?The answers to these questions, as the expert authors of The AI Con make clear, are ''no'', ''they wish'', ''LOL'', and ''definitely not''. In fact, these fears are all symptoms of the hype being used by tech corporations to justify data theft, motivate surveillance capitalism, and devalue human creativity.Packed with real-world examples, pithy arguments and expert insights, The AI Con arms you to spot AI hype in all its guises, expose the exploitation and power-grabs it aims to hide, and push back against it at work and in your daily life.‘A book to inoculate your mind against Big Tech’s AI utopian hype’ Yanis Varoufakis‘Hanna and Bender provide the clearest picture yet of what AI is, what it is not, and why none of ... Unknown localization key: "more"

Objev podobné jako The AI Con - Alex Hanna, Emily M. Bender

A practical strategy guide for building profitable customer relationships using the latest AI science and tech The New Science of Customer Relationships: Delivering the One-to-One Promise with AI is a science-based and insightful new approach to integrating the latest generative AI technologies into your company's customer communications. Analytics and marketing experts Thomas Davenport and Jim Sterne walk you through the technology and tools you need to understand, the data you need to collect, the processes you need to implement, and the ethics you need to observe to build an industry-leading customer relationship framework. In the book, you'll learn to create systems that reliably generate smart, persuasive, and hyper-personalized interactions with your company's best customers. You'll also discover how to integrate these systems directly into your firm's existing operations so you can use the tools to realize tangible financial results. Inside the book: Tips for using generative AI to analyze customer responses and extract actionable insights about how they feel and what they thinkSpecific tools and technologies you can use to collect customer data and conduct effective analytics to improve your products and servicesDiscussions of ethical guidelines to guide your organization's data and customer communication practices Perfect for marketers, sales team ... Unknown localization key: "more"

Objev podobné jako The New Science of Customer Relationships - Jim Sterne, Thomas H. Davenport

Amid the 18th century’s golden generation that included his companions Adam Smith, Samuel Johnson and Edward Gibbon, Burke’s controversial mixture of conservative and subversive theories made him first a marginal figure, and finally a revered theorist – a hero of the Romantics. He warned of the effects of British rule in Ireland, the loss of the American colonies, and most famously, he foresaw the disastrous consequences of revolution in France. This he predicted, would trigger extremism, terror and the atomisation of society – a profound analysis that continues to resonate today.In this absorbing new biography Conservative MP Jesse Norman gives us Burke anew, vividly depicting his dazzling intellect, imagination and empathy against the rich tapestry of 18th century Europe. Burke’s wisdom, Norman shows, applies well beyond the times of empire to the conventional democratic politics practised in Britain and America today. We cannot understand the defects of the modern world, or modern politics, without him.

Objev podobné jako Reflections on The Revolution in France And Other Writings - Edmund Burke

A leadership playbook for making customer experience a core aspect of your business.In a rapidly changing world filled with uncertainties, one thing remains crystal clear: customers are increasingly fickle and no longer care about loyalty to any particular company. In addition, many well-intentioned companies are falling short of customer expectations, despite every organization’s potential for excellence. The truth is customer experience is not what it used to be. New technologies, values, generational expectations, economic instability, - and the rapid pace of change all must be considered as you forge ahead. How do you put the customer first in the face of all these emerging trends?Using cutting-edge research and interviewing top leaders across industries, customer experience futurist Blake Morgan has pulled together eight new laws that the best companies follow in terms of building and maintaining a focus on the customer. Customer experience is a decision leaders must make every day, and this book shows you how:C.reate a customer experience mindset.eX.ceed longterm profit expectations by focusing on both short term and long term profits.L.ay out your customer experience strategy creation and stick to it.E.mbark on your 90 day get started plan.A.nticipate the future by being a customer experience futurist.D.on’t forget that ... Unknown localization key: "more"

Objev podobné jako The 8 Laws of Customer-Focused Leadership - Blake Morgan

Customer service scanner, fits for: Magellan 9300i, Magellan 9400i, order separately: mounting option.

Objev podobné jako Datalogic 90ACC0169 customer service scanner

A new interpretation of the American Revolution as a transformative monetary contestAmerican money and American democracy have always been in tension, pitting political equality against economic inequality. In Money and the Making of the American Revolution, Andrew Edwards shows how this struggle emerged in America’s founding era. Everyone knows that the founders waged a revolt against taxation without representation. Edwards shows that the dispute over taxes was really a dispute over money: what it was, who could make it, and how to keep it from being used at the expense of the colonists in North America. The colonial rebels refocused their resistance on democratic, local control—defending the power they had used to make money for themselves.Edwards’s narrative spans four continents, linking the problems of money and revolt in early America to the transatlantic slave trade, the disastrous mismanagement of the East India Company in India, and violence against Native Americans. His analysis emerges from the story itself, through the lives of individuals ranging from John Blackwell, Oliver Cromwell''s one-time war treasurer, to Thomas Paine, the impassioned pamphleteer of the American Revolution. Edwards argues that as the republican vision of an agrarian, independent monetary system faded, the leaders of the Revolution ... Unknown localization key: "more"

Objev podobné jako Money and the Making of the American Revolution - Andrew David Edwards

In this book Lynn Hunt and Jack R. Censer lucidly trace events from 1789 until the fall of Napoleon, stressing the global dimensions of the French Revolution and offering balanced coverage of both its causes and outcomes. In doing so, Hunt and Censer reaffirm its huge significance for the modern political world in the process. Hunt and Censer give due attention to global competition, fiscal crisis, slavery and the beginnings of nationalism alongside more traditional topics, such as human rights and constitutions, terror and violence, and the rise of authoritarianism. This global lens allows the authors to convincingly demonstrate how the French Revolution and Napoleonic Empire fundamentally altered the political landscapes of Europe, the Americas, North Africa and parts of Asia as well. The book also contains end-of-chapter questions, timelines and a wealth of primary source extracts for analysis and class discussion.This 2nd edition has been fully updated throughout and now includes:· A new first chapter which greatly enhances the wider 18th-century background material. It explains how events, trends, and personalities from the 1770s onwards created an opening that was turned into a world-shattering revolution.· A historiography textbox feature in each chapter that addresses topics and individuals like Louis XVI, ... Unknown localization key: "more"

Objev podobné jako The French Revolution and Napoleon - Jack R. Censer, Professor Emeritus Lynn Hunt

This series explores history through modern topic books that enhance literacy and background knowledge while aligning with the curriculum.DK Super History: George Washington and the American Revolution is part of the new DK Super History series designed for children aged 7-11 to explore the full picture of a key moment in history.Aligned with England’s National Curriculum, Cambridge Primary and the IB PYP, this book is the perfect support for learning about key historical moments. Embark on an educational journey and take a 360-degree look at George Washington''s life and work, exploring his background and key people in his life, his role in important events and their influence on history.This history topic book for children offers:Curriculum-aligned and age-appropriate material that covers all the key teaching points.Bright images, engaging content and interactive elements that help encourage reluctant learners.Vocabulary-building content covering all the key teaching points for various curricula. Find out all about George Washington, Founding Father and first president of the United States, and the key role he played in the American Revolution and the colonial bid for independence from Great Britain.With specially designed pages that build upon historical understanding and make complex events accessible to children, DK Super History: George Washington ... Unknown localization key: "more"

Objev podobné jako DK Super History George Washington and the American Revolution - DK

Edmund Burke was the dominant political thinker of the last quarter of the eighteenth century in England. His reputation depends less on his role as a practising politician than on his ability to set contemporary problems within a wider context of political theory. Above all, he commented on change. He tried to teach lessons about how change should be managed, what limits should not be transgressed, and what should be reverently preserved. Burke''s generation was much in need of advice on these matters. The Industrial Revolution, the American Revolution, and catastrophically, the French Revolution presented challenges of terrible proportions. They could promise paradise or threaten anarchy. Burke was acutely aware of how high the stakes were. The Reflections on the Revolution in France was a dire warning of the consequences that would follow the mismanagement of change. ABOUT THE SERIES: For over 100 years Oxford World''s Classics has made available the widest range of literature from around the globe. Each affordable volume reflects Oxford''s commitment to scholarship, providing the most accurate text plus a wealth of other valuable features, including expert introductions by leading authorities, helpful notes to clarify the text, up-to-date bibliographies for further study, and much more.

Objev podobné jako Reflections on the Revolution in France - Edmund Burke

The answers to these questions, as the expert authors of The AI Con make clear, are ''no'', ''they wish'', ''LOL'', and ''definitely not''. In fact, these fears are all symptoms of the hype being used by tech corporations to justify data theft, motivate surveillance capitalism, and devalue human creativity so they can replace meaningful work with jobs that treat people like machines. Meanwhile, across healthcare, education, media, government and law-enforcement, ‘AI’ products are already being introduced that are unreliable, ineffective, unjust and dangerous.

Objev podobné jako The AI Con - Alex Hanna, Emily M. Bender

A sweeping global history of the birth of modern GreeceIn 1821, a diverse territory in the southern Balkans on the fringe of the Ottoman Empire was thrust into a decade of astounding mass violence. The Greek Revolution and the Violent Birth of Nationalism traces how something new emerged from an imperial mosaic of myriad languages, religions, cultures, and localisms—the world’s first ethnic nation-state, one that was born from the destruction and the creation of whole peoples, and which set the stage for the modern age of nationalism that was to come.Yanni Kotsonis exposes the everyday chaos and brutality in the Balkan peninsula as the Ottoman regime unraveled. He follows the future Greeks on the seaways to Odesa, Alexandria, Livorno, and the Caribbean, and recovers the stories of peasants, merchants, warriors, aristocrats, and intellectuals who navigated the great empires that crisscrossed the region. Kotsonis recounts the experiences of the villagers and sailors who joined the armed battalions of the Napoleonic Wars and learned a new kind of warfare and a new practice of mass mobilization, lessons that served them well during the revolutionary decade. He describes how, as the bloody 1820s came to a close, the region’s Muslims were no more ... Unknown localization key: "more"

Objev podobné jako The Greek Revolution and the Violent Birth of Nationalism - Yanni Kotsonis

An entertaining and eye-opening look at the French Revolution, by Stephen Clarke, author of 1000 Years of Annoying the French and A Year in the Merde. The French Revolution and What Went Wrong looks back at the French Revolution and how it’s surrounded in a myth. In 1789, almost no one in France wanted to oust the king, let alone guillotine him. But things quickly escalated until there was no turning back. The French Revolution and What Went Wrong looks at what went wrong and why France would be better off if they had kept their monarchy.

Objev podobné jako The French Revolution and What Went Wrong - Stephen Clarke

It has been called the "age of revolution". The white heat of it came in the decades either side of the year 1800. But it lasted a full century: from the American Declaration of Independence in 1776 to the great national "unifications" of Germany and Italy during the 1860s. Right in the middle of this long "age of revolution" and, as it turns out, the pivotal point within it, comes the Greek Revolution that broke out in the spring of 1821. Historians have been slow to recognise the key role of the Greek uprising in 1821, and the international recognition of Greece as a sovereign, independent state nine years later, in 1830, in this process that did so much to shape the geopolitics of the European continent, and indeed of much of the world. This little book sets out to explain what happened during these nine years to bring about such far-reaching (and surely unanticipated) consequences, and why the full significance of these events is only now coming to be appreciated, two hundred years later.

Objev podobné jako The Greek Revolution of 1821 and its Global Significance - Roderick Beaton

This study of messianism and revolution examines an extremely rich though unexplored historical record on the rise of Islam and its sociopolitical revolutions from Muhammad’s constitutive revolution in Arabia to the Abbasid revolution in the East and the Fatimid and Almohad revolutions in North Africa and the Maghreb. Bringing the revolutions together in a comprehensive framework, Saïd Amir Arjomand uses sociological theory as well as the critical tools of modern historiography to argue that a volatile but recurring combination of apocalyptic motivation and revolutionary action was a driving force of historical change time and again. In addition to tracing these threads throughout 500 years of history, Arjomand also establishes how messianic beliefs were rooted in the earlier Judaic and Manichaean notions of apocalyptic transformation of the world. By bringing to light these linkages and factors not found in the dominant sources, this text offers a sweeping account of the long arc of Islamic history.

Objev podobné jako Messianism and Sociopolitical Revolution in Medieval Islam - Said Amir Arjomand

Understanding overlooked dimensions of the Cuban Revolution and its impact on the global left in the 1960s and beyondThis volume reconsiders revolutionary Cuba’s global influence by shifting the focus from high-level political leaders to perspectives traditionally sidelined, offering new insights into how everyday lives, family dynamics, and notions of gender and sexuality impacted revolutionary transformation. Its expansive scope uncovers ties between Cuba and Latin America, the United States, Africa, and Asia, examining the interplay of global forces including new models of mass consumption, feminist and LGBTQ movements, and national liberation struggles. Chapters include analyses of Chinese reinterpretations of a Cuban play, Angela Davis’s influential visits to the island, Cuba’s complex relations with Black militants in Angola, and a Mexican transgender and disability activist who reimagined Che Guevara’s legacy. They also present research on Cuba’s solidarity campaigns with Vietnam, foreign journalists who covered the revolution, the role of consumption and fashion, and the lasting impact of the revolution’s refugee policies on exiled children and families from the Southern Cone. Through its interdisciplinary sociocultural approach, this volume challenges conventional top-down narratives by foregrounding the interplay between grassroots actors and transnational affairs. It is an essential resource for scholars, students, and anyone interested ... Unknown localization key: "more"

Objev podobné jako The Cuban Revolution and the New Left

Dřevěný navlékací set obsahuje 12 dílů s motivy dopravních prostředků a 45 cm šňůrku se zarážkou. Děti mohou navlékat podle 8 připravených předloh nebo vytvářet vlastní příběhy. Hračka je vyrobena v EU z ekologického dřeva a je vhodná pro děti od 3 let.

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Objev podobné jako CUBIKA 14316 Navlékací dopravní prostředky navlékací set

Inspired by Bob Ross’s art instruction and wisdom, this mindful guide empowers you to create your own happy space at home, at work, or wherever you want to feel calm, productive, or just at peace.Today, it’s more important than ever to find the physical and mental space to focus, reenergize, or simply be. For the millions who have tuned in to The Joy of Painting since the TV episodes first aired in 1982, Bob Ross is the perfect guide on this journey to personal happiness.Bob Ross believed that each of us has the power to create our own world with imagination and lots of practice. In each TV episode, Bob Ross created the best possible space for his creativity and craft to flourish, from the thoughtful organization of his easel and palette to the way he methodically—and gracefully—composed natural vistas on his canvases. In It’s Your World: Creating Calm Spaces and Places with Bob Ross, his iconic paintings and inspiring quotes are paired with mindful essays that draw upon his advice about creativity, courage, inspiration, preparation, and serendipity. In this book, Bob Ross’s wisdom will help you find your own happy place, whether it is a dedicated spot in your ... Unknown localization key: "more"

Objev podobné jako It's Your World: Creating Calm Spaces and Places with Bob Ross - Robb Pearlman

Burke''s seminal work was written during the early months of the French Revolution, and it predicted with uncanny accuracy many of its worst excesses, including the Reign of Terror. A scathing attack on the revolution''s attitudes to existing institutions, property and religion, it makes a cogent case for upholding inherited rights and established customs, argues for piecemeal reform rather than revolutionary change - and deplores the influence Burke feared the revolution might have in Britain. Reflections on the Revolution in France is now widely regarded as a classic statement of conservative political thought, and is one of the eighteenth century''s great works of political rhetoric.

Objev podobné jako Reflections on the Revolution in France - Edmund Burke

Exam board: OCRLevel: A LevelSubject: History First teaching: September 2015First exams: AS: Summer 2016, A Level: Summer 2017An OCR endorsed resourceSuccessfully cover Unit Group 2 with the right amount of depth and pace; this bespoke series from the leading History publisher follows our proven and popular approach for OCR A Level, blending clear course coverage with focused activities and comprehensive assessment support.- Develops understanding of the period through an accessible narrative that is tailored to the specification content and structured around key questions for each topic- Builds the skills required for Unit Group 2, from explanation, assessment and analysis to the ability to make substantiated judgements- Enables students to consolidate and extend their topic knowledge with a range of activities suitable for classwork or homework- Helps students achieve their best by providing step-by-step assessment guidance and practice questions- Facilitates revision with useful summaries at the start and end of each chapter- Ensures that students understand key historical terms and concepts by defining them in the glossary

Objev podobné jako OCR A Level History: The American Revolution 1740-1796 and The USA in the 19th Century 1803–1890 - Nicholas Fellows, Mike Wells

Britain’s key importance in world history was a product of its constitution and its empire, but both, in turn, were sustained and supported by Britain’s role in achieving the first Industrial Revolution. In part this was a matter of coal and steam but far more was involved. Alongside the ‘push’ factors of entrepreneurs and resources came the ‘pull’ factors of consumerism, fashion and an ability to purchase goods. There was also the context of parliamentary government, the rule of law, a society open to talent, and no internal tariff boundaries.The combination of these factors produced vital synergies. They also ensure that the history of the Industrial Revolution is the history of a country, a people, and of the factors that made them exceptional.

Objev podobné jako Why the Industrial Revolution Happened in Britain - Jeremy Black

''An excellent starter for those who want to gain an insight into how AI works and why it''s likely to shape our lives.'' – Telegraph ''It is short, gloriously succinct and yet manages to cover all four bases of the history, technology, business and politics of AI in page-turning detail.'' – UKTN Technology Book of the Year Artificial intelligence will shake up our lives as thoroughly as the arrival of the internet. This popular, up-to-date book charts AI’s rise from its Cold War origins to its explosive growth in the 2020s. Tech journalist Chris Stokel-Walker (TikTok Boom and YouTubers) goes into the laboratories of the Silicon Valley innovators making rapid advances in ‘large language models’ of machine learning. He meets the insiders at Google and OpenAI who built Gemini and ChatGPT and reveals the extraordinary plans they have for them. Along the way, he explores AI’s dark side by talking to workers who have lost their jobs to bots and engages with futurologists worried that a man-made super-intelligence could threaten humankind. He answers critical questions about the AI revolution, such as what humanity might be jeopardising and the professions that will win and lose – and whether the existential threat ... Unknown localization key: "more"

Objev podobné jako How AI Ate the World - Chris Stokel-Walker

Reel Art Press are pleased to announce the publication of Metallica: The Black Album in Black & White. This official collaboration with Metallica and photographer Ross Halfin is an epic celebration of one of the best-selling albums of all time, featuring classic and previously unpublished photographs. It includes introductions by Ross Halfin, James Hetfield, Lars Ulrich, Kirk Hammett, Jason Newsted and Robert Trujillo.

Objev podobné jako Metallica: The Black Album in Black & White - Ross Halfin

During the American Revolution (1775–83), German auxiliary troops provided a vital element of the British war effort. Some 30,000 German troops served in North America, continuing a long-established relationship between Britain and various German principalities. These troops were widely referred to as mercenaries, implying that they sold their services individually, but they were in fact regular troops hired as a body by the British. Initially feared by the American population, the German troops came to be highly respected by their opponents. Their role in the fighting would inform the tactics and methods of a generation of German officers who returned to Europe after the war, many of whom went on to hold senior commands during the French Revolutionary and Napoleonic wars.The largest body of German troops was from Hessen-­Cassel. The only German contingent to be employed as a unit under its own general officers, they were clothed and equipped in the style of Frederick the Great’s Prussians and were trained in much the same way. Many had seen active service during the Seven Years’ War (1756–63) and served under career officers; they were well-disciplined and competent but showed little overt enthusiasm for the British cause. The troops of Hessen-Cassel would ... Unknown localization key: "more"

Objev podobné jako German Troops in the American Revolution (1) - Donald M. Londahl-Smidt

Often, "Customer First", or even "Customer as the Sole Purpose", has been touted as the golden principle to conduct business in our commercial world. But to a lot of people, practising it is not as simple as it sounds. People interpret the principle in their own ways and adopt different approaches in practice.This book develops a "Left-Right Circles" theory where customer needs are depicted as the "Left Circle". The book also analyzes various levels of customer needs and the key approaches to satisfying those needs. The "Right Circle" in this theory depicts how a company develops its own strengths as competencies. The book describes how the Left and Right Circles interact, move in sync in a perfectly harmonious manner, offer products and services that customers will repeatedly purchase, and thereby builda strong base of loyal supporters for the company. The Left Circle driven approaches are applicable equally to serving customers and stakeholders. The approaches apply effectively to non-profit organizations as well as to profit-making companies. The theory can also be extended to interpersonal relationships, helping to enhance harmony and joy in personal lives.

Objev podobné jako Customer Needs And Strategic Management: Left-right Circles Analysis - Joseph Leo Koerner, Andrew Chi-fai Chan, Diamond Tai, Conrad Wong

Dřevěná stavebnice Cubika 13913 umožňuje dětem od 2 let stavět městské scenérie s dopravními prvky. Sada obsahuje 55 dílků včetně garáží, dopravních značek a benzinové stanice. Hračka je vyrobena z ekologického dřeva s certifikací TÜV a splňuje evropské bezpečnostní normy.

• Vyrobeno z ekologicky pěstovaného dřeva (javor, buk) s certifikátem TÜV
• Rozvíjí senzomotorické schopnosti, logické myšlení a kreativitu
• Obsahuje 55 dílků včetně dopravních značek, semaforu a benzinové stanice
• Bezpečné barvy na vodní bázi bez zápachu, splňuje normu EN 71

Objev podobné jako CUBIKA 13913 Doprava ve městě dřevěná stavebnice

Dřevěná zatloukačka značky Cubika s veselými klauny, kteří po úderu kladívkem vyskočí. Hračka je vyrobena z ekologicky pěstovaného dřeva s certifikací TÜV a splňuje evropské bezpečnostní normy. Vhodná pro děti od 3 let pro rozvoj senzomotorických schopností a logického myšlení.

• Vyrobeno z ekologicky pěstovaného dřeva (javor, buk)
• Bezpečné barvy na vodní bázi bez zápachu
• Certifikováno TÜV a splňuje normy EN 71
• Rozvíjí senzomotorické schopnosti a logické myšlení

Objev podobné jako CUBIKA 13746 Zatloukačka vyskakovací veselí klauni

Dřevěný navlékací set Cubika 14309 s pohádkovým námětem obsahuje 12 dílků a 45 cm dlouhou šňůrku se zarážkou. Hračka je určena pro děti od 3 let a nabízí 8 předloh pro vytváření příběhů. Výrobek je vyroben v EU z ekologického dřeva s certifikací bezpečnosti.

• Vyrobeno z ekologicky pěstovaného dřeva (javor, buk) s certifikátem TÜV
• Rozvíjí senzomotorické schopnosti, logické myšlení a kreativitu
• Obsahuje 8 předloh pro snadnější hru a vyprávění příběhů
• Bezpečné barvy na vodní bázi bez zápachu splňující normy EN 71

Objev podobné jako CUBIKA 14309 Navlékací pohádka navlékací set

Dřevěná balanční věž Cubika 12862 IX obsahuje 11 barevných dílků z javoru a buku, ze kterých děti staví věž do výšky 20 cm. Hračka splňuje bezpečnostní normy EN 71, má certifikát TÜV a používá ekologické barvy na vodní bázi. Rozvíjí motoriku, logiku a kreativitu u dětí od 2 let.

• Vyrobeno z ekologicky pěstovaného dřeva (javor, buk) s certifikátem TÜV a splněním norem EN 71
• Rozvíjí senzomotorické schopnosti, logické myšlení, kreativitu a představivost
• Bezpečné barvy na vodní bázi bez zápachu, vhodné pro děti od 2 let
• 11 dílků různých tvarů pro stavbu věže do výšky 20 cm s balanční výzvou

Objev podobné jako CUBIKA 12862 Balanční věž IX dřevěná skládačka

Samozavlažovací květináč Cubico Stone v šedé barvě o rozměrech 27 cm má texturovaný povrch připomínající přírodní kámen. Je vybaven vypouštěcím ventilem pro použití uvnitř i venku a samozavlažovacím systémem s ukazatelem vody. Sada zahrnuje nádobu, vyjímatelný rošt a nalévací trubici.

• Texturovaný povrch imitující přírodní kámen pro rustikální a minimalistický design.
• Samozavlažovací systém s ukazatelem stavu vody zabraňuje přelití i vyschnutí rostliny.
• Vypouštěcí ventil umožňuje použití v interiéru i exteriéru.
• Sada obsahuje vyjímatelný rošt a nalévací trubici pro snadnou údržbu.

Objev podobné jako Flower Lover Samozavlažovací květináč Cubico Stone šedá, 27 cm, 27 cm

Samozavlažovací květináč Cubico Stone v bílé barvě o rozměrech 27 cm má texturovaný povrch připomínající přírodní kámen. Je vybaven vypouštěcím ventilem pro použití uvnitř i venku a samozavlažovacím systémem s ukazatelem vody. Sada zahrnuje nádobu, rošt a nalévací trubici.

• Texturovaný povrch imitující přírodní kámen pro rustikální a minimalistický design.
• Samozavlažovací systém s ukazatelem stavu vody zabraňuje přelití nebo vyschnutí rostliny.
• Vypouštěcí ventil umožňuje použití v interiéru i exteriéru.
• Sada obsahuje nádobu, vyjímatelný rošt a nalévací trubici pro snadnou údržbu.

Objev podobné jako Flower Lover Samozavlažovací květináč Cubico Stone bílá, 27 cm, 27 cm

Emily In Paris Bergamot and Rose, 100 ml, Tělové spreje pro ženy, Ideální způsob, jak si užívat svou oblíbenou vůni ještě více a déle, nabízí dámský tělový sprej Emily In Paris Bergamot and Rose , který je skvělým doplňkem vůně ze stejnojmenné kolekce. Ráno použijte intenzivnější vůni, během dne pak stačí pokožku kdykoliv osvěžit tělovým sprejem. dřevitá vůně květinová vůně podtrhne smyslnost každé ženy svěží vůně, ideální do teplého počasí

Objev podobné jako Emily In Paris Bergamot and Rose tělová mlha pro ženy 100 ml

Emily In Paris Bergamot and Rose, 300 ml, Tělová mléka pro ženy, Tělové mléko Emily In Paris Bergamot and Rose zajistí vaší pokožce potřebnou hydrataci a dodá jí sametovou hebkost. Vlastnosti: hloubkově hydratuje pokožku intenzivně vyživuje a zvláčňuje dobře se nanáší, lehce se vstřebává nezanechává mastný pocit Jak používat: Aplikujte potřebné množství přípravku na čistou pokožku, nejlépe po sprše nebo koupeli. Dobře vmasírujte. Používejte ráno a/nebo večer na celé tělo. Lze použít i pro masáž.

Objev podobné jako Emily In Paris Bergamot and Rose tělové mléko pro ženy 300 ml

A study of Lenin and the Russian Revolution. It is designed to fulfil the AS and A Level specifications in place from September 2000. The AS section deals with narrative and explanation of the topic. There are extra notes, biography boxes and definitions in the margin, and summary boxes to help students assimilate the information. The A2 section reflects the different demands of the higher level examination by concentrating on analysis and historians'' interpretations of the material covered in the AS section. There are practice questions and hints and tips on what makes a good answer.

Objev podobné jako Heinemann Advanced History: Lenin and the Russian Revolution - Steve Phillips

When the Marquis de Lafayette ran off to join the American Revolution against the explicit orders of the king of France, he was a strong-willed nineteen-year-old who had never set foot on a battlefield. Although the U.S. Congress granted him an honorary commission only out of respect for his title and wealth, Lafayette quickly earned the respect of his fellow officers with his bravery, devotion to the cause of liberty, and incredible drive.Playing a pivotal role in the Revolution, Lafayette convinced the French government to send troops, made crucial pacts with Native Americans, and lead his men to victory at Yorktown. This thrilling account of a daring soldier will fascinate young historians. Source notes, bibliography, time line, index.

Objev podobné jako Lafayette and the American Revolution - Russell Freedman