ten principles behind great customer experiences the matt watkinson

Overall WINNER - CMI Management Book of the Year 2014 WINNER - Innovation & Entrpreneurship Category at the CMI Awards 2014 Create a great customer experience whoever you are. Customers are powerful. They have a loud voice, a wealth of choice and their expectations are higher than ever. This book covers ten principles you can use to make real world improvements to your customers’ experiences, whatever your business does and whoever you are. For managers, leaders and those starting a new business, the book shows that making improvements customers will appreciate doesn’t need to be complicated or cost a fortune.

Objev podobné jako Ten Principles Behind Great Customer Experiences, The - Matt Watkinson

The completely updated edition of J. M. Roberts and Odd Arne Westad''s widely acclaimed, landmark bestseller The Penguin History of the WorldFor generations of readers The Penguin History of the World has been one of the great cultural experiences - the entire story of human endeavour laid out in all its grandeur and folly, drama and pain in a single authoritative book. Now, for the first time, it has been completely overhauled for its 6th edition - not just bringing it up to date, but revising it throughout in the light of new research and discoveries, such as the revolution in our understanding of many civilizations in the Ancient World. The closing sections of the book reflect what now seems to be the inexorable rise of Asia and the increasingly troubled situation in the West.About the authors:J.M. Roberts, CBE, published The Penguin History of the World in 1976 to immediate acclaim. His other major books include The Paris Commune from the Right, The Triumph of the West (which was also a successful television series), The Penguin History of Europe and The Penguin History of the Twentieth Century. He died in 2003.Odd Arne Westad, FBA, is Professor of International History at ... Unknown localization key: "more"

Objev podobné jako The Penguin History of the World - James Robertson, Odd Arne Westad

Find your ideal foods and cultivate wellness with traditional wisdom. Exploring the healing power of food, holistic nutritionist Lisa Masé weaves together three ancestral healing philosophies—Ayurveda, traditional Chinese medicine (TCM), and the Mediterranean diet—with modern nutrition science to help you discover your ideal foods for vibrant health. The author frames her book with her healing journey to overcome ten years of chronic infection, anxiety, depression, infertility, hypothyroidism, and food sensitivities. She explains how she grew up in Italy, cradled by the Adriatic Sea and the Dolomite mountains, and by returning to her traditional foods and healing herbs she was able to heal herself. She discusses the three kinds of hunger—Heart, Head, and Habit—and offers proven folk and scientific strategies for transforming cravings and changing habits, including meditation, breathwork practices, and realignment of the gut-brain axis via the vagus nerve. Detailing the healing principles behind Ayurveda, TCM, and the Mediterranean diet, the author provides clear, easy-to-follow instructions for determining your Ayurvedic and Chinese constitution types, which can help you discover how best to heal yourself. She includes food lists for each constitution. Discussing the energetics of food, she explains the importance of personalized nutrition based on genetics, epigenetics, intuitive eating, and ... Unknown localization key: "more"

Objev podobné jako The Culinary Pharmacy - Lisa Mase

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Discover the secrets of world-class leadership!When it comes to refined service and exquisite hospitality, one name stands high above the rest: The Ritz-Carlton Hotel Company. With ceaseless attention to every luxurious detail, the company has set the bar for creating memorable customer experiences in world-class settings. Now, for the first time, the leadership secrets behind the company''s extraordinary success are revealed.The New Gold Standard takes you on an exclusive tour behind the scenes of The Ritz-Carlton Hotel Company. Granted unprecedented access to the company''s executives, staff, and its award-winning Leadership Center training facilities, bestselling author Joseph Michelli explored every level of leadership within the organization. He emerged with the key principles leaders at any company can use to provide a customer experience unlike any other, such as:Understanding the ever-evolving needs of customersEmpowering employees by treating them with the utmost respectAnticipating customers'' unexpressed needs and concernsDeveloping and conducting an unsurpassed training regimenSharing engaging stories from the company''s employees--from the corporate office and hotels around the globe--Michelli describes the innovative methods the company uses to create peerless guest experiences and explains how it constantly hones and improves them. The New Gold Standard weaves practical how-to advice, proven leadership tools, and the wisdom ... Unknown localization key: "more"

Objev podobné jako The New Gold Standard: 5 Leadership Principles for Creating a Legendary Customer Experience Courtesy of the Ritz-Carlton Hotel Company - Joseph A. Mic

'Mandatory reading. Not just for company founders and leaders, but for anyone wanting to succeed in our ever-changing world.' Keith FerrazziWhat separates the world's most successful entrepreneurs and business tycoons from the rest? It's not their superhuman intelligence. It's something more fundamental: they understand how to turn uncertainty to their advantage.We all know that the future is inherently unknowable, and yet we behave and plan as though it is. Once we truly understand the nature of uncertainty, though, we can take practical steps to make the most of the opportunities that come our way. In Mastering Uncertainty award-winning author Matt Watkinson and investor and entrepreneur Csaba Konkoly offer a masterclass on the workings of luck and probability.They show how to calculate when to make big bets and when to pull back. And they offer supremely practical advice on how we can improve our odds, whether through maximising our networks, learning how to read warning signs, or assessing where best to place our energies. The unforeseen always occurs.Mastering Uncertainty shows you how to prepare for it and make the best use of it.

Objev podobné jako Mastering Uncertainty - Matt Watkinson, Csaba Konkoly

The definitive “Customer Success Manager How-To-Guide” for the CSM profession from Gainsight, who brought you the market-leading Customer Success The Customer Success Manager has become a critical asset to organizations across the business landscape. As the subscription model has spread from the cloud and SaaS to more sectors of the economy, that pivotal role will only grow in importance. That’s because if you want to compete and thrive in this new environment, you need to put the customer at the center of your strategy. You need to recognize you’re no longer selling just a product. You’re selling an outcome. Customer Success Managers (CSM) are committed to capturing and delivering those outcomes by listening to their customers, understanding their needs, and adapting products and services to drive success. Although several existing resources address the customer success imperative, there is no authoritative instruction manual for the CSM profession—until now. The Customer Success Professional’s Handbook is the definitive reference book for CSMs and similar roles in the field. This practical, first-of-its-kind manual fills a significant gap in professional customer success literature, providing the knowledge every CSM needs to succeed—from the practitioner level all the way to senior leadership. The authors—acknowledged experts in building, ... Unknown localization key: "more"

Objev podobné jako The Customer Success Professional's Handbook - Ashvin Vaidyanathan, Ruben Rabago

A practical strategy guide for building profitable customer relationships using the latest AI science and tech The New Science of Customer Relationships: Delivering the One-to-One Promise with AI is a science-based and insightful new approach to integrating the latest generative AI technologies into your company's customer communications. Analytics and marketing experts Thomas Davenport and Jim Sterne walk you through the technology and tools you need to understand, the data you need to collect, the processes you need to implement, and the ethics you need to observe to build an industry-leading customer relationship framework. In the book, you'll learn to create systems that reliably generate smart, persuasive, and hyper-personalized interactions with your company's best customers. You'll also discover how to integrate these systems directly into your firm's existing operations so you can use the tools to realize tangible financial results. Inside the book: Tips for using generative AI to analyze customer responses and extract actionable insights about how they feel and what they thinkSpecific tools and technologies you can use to collect customer data and conduct effective analytics to improve your products and servicesDiscussions of ethical guidelines to guide your organization's data and customer communication practices Perfect for marketers, sales team ... Unknown localization key: "more"

Objev podobné jako The New Science of Customer Relationships - Jim Sterne, Thomas H. Davenport

In the rapidly evolving AI landscape, customer service and support professionals find themselves in a prime position to take advantage of this innovative technology to drive customer success. The AI Revolution in Customer Service and Support is a practical guide for professionals who want to harness the power of generative AI within their organizations to create more powerful customer and employee experiences. This book is designed to equip you with the knowledge and confidence to embrace the AI revolution and integrate the technology, such as large language models (LLMs), machine learning, predictive analytics, and gamified learning, into the customer experience. Start your journey toward leveraging this technology effectively to optimize organizational productivity. A portion of the book’s proceeds will be donated to the nonprofit Future World Alliance, dedicated to K-12 AI ethics education. IN THIS BOOK YOU’LL LEARN About AI, machine learning, and data science How to develop an AI vision for your organization How and where to incorporate AI technology in your customer experience fl ow About new roles and responsibilities for your organization How to improve customer experience while optimizing productivity How to implement responsible AI practices How to strengthen your culture across all generations in the workplace ... Unknown localization key: "more"

Objev podobné jako The AI Revolution in Customer Service and Support - Emily McKeon, Ross Smith, Mayte Cubino

Dámské cyklistické brýle Alpina Rocket QV s matně šedou obroučkou a černými skly. Nabízejí UV400 ochranu, samozatmavovací funkci a zvýšení kontrastu. Vhodné pro cyklistiku a další sportovní aktivity.

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Automate your Customer Success efforts to reduce churn and increase profits In Digital Customer Success: The Next Frontier, a team of trailblazing Customer Success professionals and digital entrepreneurs delivers an insightful discussion of the next stage in Customer Success management. In the book, you''ll discover how to design and deploy touchless and automated digital interventions that help your software users learn and grow as they use your product and unlock the value trapped within it — without ever needing to reach out to a live Customer Success Manager. The authors provide a detailed “How-To” guide to Digital Customer Success that explains how you can meet the needs of your customers, investors, and team members. You''ll explore the basics of the authors'' original Digital Customer Success Maturity Model and the core tenets of how to get started. After that, you''ll find: Explanations of the ideal organizational structures to enable Digital Customer Success management Case studies and examples from real companies blazing new trails in Customer Success Critical success measurements and metrics you can use to determine if your company is on the right track or if it needs to reorient Perfect for managers, executives, directors, founders, entrepreneurs, and other business leaders ... Unknown localization key: "more"

Objev podobné jako Digital Customer Success - Nick Mehta, Kellie Capote

A fully revised and updated new edition of this bestselling and a unique text that explains not only the theory behind the importance of customer service but also acts as a guidebook for those wishing to put this theory into practice. In essence it is the ‘whys’ and ‘hows’of customer service. Fully updated with current statistics, trends, and examples, it is full of references to all the latest research from both academic and practitioner literature. Chapters cover important topics such as the financial and behavioural consequences of customer service, consumer trends influencing service, developing and maintaining a service culture, managing service encounters, the importance of market research, building and maintaining customer relationships, providing customer service through the servicescape, the impact of technology on customer service, the importance of service recovery, and promoting customer service internally and externally.The third edition of this book – like the first and second - is easy to read, very current, and full of references to all the latest research. Chapters cover important topics such as the financial and behavioral consequences of customer service, consumer trends influencing service, developing and maintaining a service culture, managing service encounters, the importance of market research, building and maintaining customer ... Unknown localization key: "more"

Objev podobné jako Customer Service for Hospitality and Tourism - Simon Hudson, Louise Hudson

Capitalism has long focused on generating profits, believing that positive impact should be left to non-profits and governments. But in the 2020s, positive impact and exceptional returns are inextricably tied. And this new reality needs a new set of principles - impact principles - to guide decision-making for investors, company-builders and anyone navigating a career as they venture beyond. General Catalyst CEO Hemant Taneja has developed these principles throughout his life, and they have helped General Catalyst - with 30 billion dollars in assets - fund, found and nurture some of the most exciting companies of the past two decades, while having a powerful positive impact on society. In The Impact Principles, Taneja explains in detail the nine principles behind his firm''s outsized success in investing and industry transformation. The principles will help readers: Understand the critical importance of a company''s soul; Navigate through the inevitable twists and turns when creating a new future for us; See through trends that don''t matter and focus on what truly matters for enduring success; Help build companies that solve society''s hardest problems, making capitalism a force for good; Lean into their better angels, confident that leading with curiosity and generosity results in extraordinary ... Unknown localization key: "more"

Objev podobné jako The Transformation Principles - Hemant Taneja

‘I really recommend this, it's a cracker. A top read and a great tool to use to improve and enlighten. It doesn't matter who you are – you will all get something out of this. Lovely stuff.' Ben Ryan, Olympic gold-medal-winning coach and author of Sevens Heaven: The Beautiful Chaos of Fiji's Olympic Dream________________________‘I urge anyone who has the ambition and passion to develop themselves and those around them to read this book. I’ve worked with Matt for over fifteen years and have seen first-hand how he is able to get the best out of people with his unique awareness of soft skills, human values and long term vision' Leon Smith OBE, Great Britain Davis Cup team captain________________________'This book brilliantly underlines the core principles needed to prepare for the next stage of your career. Terrific read.' Ross Hutchins, former British tennis player and Commonwealth Games silver-medal winner________________________Drawing on more than a decade’s experience working with former tennis World Number One Sir Andy Murray, The Way of the Tortoise introduces you to the benefits of the slow lane and reveals why it’s the only true path to a high-performance mindset.Taking inspiration from Aesop’s well-known fable of the Hare and the Tortoise, ... Unknown localization key: "more"

Objev podobné jako The Way of the Tortoise - Matt Little

Often, "Customer First", or even "Customer as the Sole Purpose", has been touted as the golden principle to conduct business in our commercial world. But to a lot of people, practising it is not as simple as it sounds. People interpret the principle in their own ways and adopt different approaches in practice.This book develops a "Left-Right Circles" theory where customer needs are depicted as the "Left Circle". The book also analyzes various levels of customer needs and the key approaches to satisfying those needs. The "Right Circle" in this theory depicts how a company develops its own strengths as competencies. The book describes how the Left and Right Circles interact, move in sync in a perfectly harmonious manner, offer products and services that customers will repeatedly purchase, and thereby builda strong base of loyal supporters for the company. The Left Circle driven approaches are applicable equally to serving customers and stakeholders. The approaches apply effectively to non-profit organizations as well as to profit-making companies. The theory can also be extended to interpersonal relationships, helping to enhance harmony and joy in personal lives.

Objev podobné jako Customer Needs And Strategic Management: Left-right Circles Analysis - Joseph Leo Koerner, Andrew Chi-fai Chan, Diamond Tai, Conrad Wong

Catrice The Matte Face Pro Set, Fixace make-upu pro ženy, Vše pro perfektní nalíčení v jednom balení. Kosmetická sada Catrice The Matte Face Pro Set obsahuje ne jeden, ale hned několik beauty kousků, které pomůžou vytvořit nebo obohatit pravidelnou make-up rutinu. Balíček plný dekorativní kosmetiky udělá radost vám nebo jako dárek potěší vaše blízké. Sada obsahuje: Catrice All Matt Plus matující pudr 10 g Catrice Oil-Control Matt matující fixační sprej na make-up 50 ml Catrice The Mattifier Oil-Control podkladová báze pro matný vzhled pleti 30 ml Vlastnosti: dokonale pleť připraví na aplikaci make-upu dlouhodobá fixace make-upu redukuje lesk zmatňuje skvěle se hodí jako dárek Jak používat: Každý produkt z kosmetického setu používejte dle jeho návodu.

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Following the resounding success of Tom Sherrington''s Rosenshine''s Principles in Action, the seminal principles have swiftly become a practical support for teachers looking to develop their classroom practice. The Workbook seeks to further this engagement by providing a thought-provoking and reflective guide designed to encourage teachers in all settings to become self-aware practitioners. Completed alongside a series of video masterclasses delivered by Sherrington, teachers will be led through a range of questions and activities devised to secure pedagogical understanding and ensure teachers are left with clear actions to support pupil progress. The five-session structure of the workbook explores the fundamentals of classroom practice, finishing with a guided reflection on Rosenshine''s Principles in Action, thus providing the reader with a stimulating companion to Sherrington''s excellent work.

Objev podobné jako Rosenshine's Principles in Action - The Workbook - Claire Grimes

Principles of Comparative Politics offers the most comprehensive and up-to-date introduction to comparative inquiry, research, and scholarship. In this thoroughly revised Third Edition, students now have an even better guide to cross-national comparison and why it matters. The new edition retains a focus on the enduring questions with which scholars grapple, the issues about which consensus has started to emerge, and the tools comparativists use to get at the complex problems in the field. Updates to this edition include a new intuitive take on statistical analyses and a clearer explanation of how to interpret regression results; a thoroughly-revised chapter on culture and democracy that includes a more extensive discussion of cultural modernization theory and a new overview of survey methods for addressing sensitive topics; and a revised chapter on dictatorships that incorporates a principal-agent framework for understanding authoritarian institutions. Examples from the gender and politics literature have been incorporated into various chapters, and empirical examples and data on various types of institutions have been updated. The authors have thoughtfully streamlined chapters to better focus attention on key topics.

Objev podobné jako Principles of Comparative Politics (International Student Edition) - Matt Golder, William Roberts Clark, Sona N. Golder

Develop a practical and flexible marketing plan that puts your customer at the forefront and builds real connections.

Objev podobné jako The Customer-Driven Marketing Handbook - Fab Giovanetti

In his monumental 1687 work, Philosophiae Naturalis Principia Mathematica, known familiarly as the Principia, Isaac Newton laid out in mathematical terms the principles of time, force, and motion that have guided the development of modern physical science. This is a modern translation based on the 1726 edition.

Objev podobné jako The Principia: The Authoritative Translation and Guide - Sir Isaac Newton, Julia Budenz

In The Great Reset: And the War for the World, the most controversial man on earth Alex Jones gives you a full analysis of The Great Reset, the global elite's international conspiracy to enslave humanity and all life on the planet.From central bankers, corporate billionaires, and corrupted government officials, global elites have been organizing a historic war on humanity under a trans-humanist, scientific dictatorship. Alex Jones was the first major figure to expose the World Economic Forum's agenda. He has dedicated the last 30 years of his life to studying The Great Reset, conducting tens of thousands of interviews with top-level scientists, politicians, and military officials in order to reverse engineer their secrets and help awaken humanity.The Great Reset: And the War for the World chronicles the history of the global elites' rise to power and reveals how they've captured the governments of the world and financed The Great Reset to pave the way for The New World Order.Once dubbed a conspiracy theory, but now openly promoted by the most powerful corporations and governments, The Great Reset is a planned attempt to redistribute all the world's wealth and power into the hands of banks, corporations, billionaires, and The World Economic ... Unknown localization key: "more"

Objev podobné jako The Great Reset - Jones Alex

A NEW YORK TIMES BESTSELLERThe author of Nowhere for Very Long continues her story with this deeply honest, moving account of a woman walking the line between independence and isolation when she moves to the Southwest desert with nothing and no one but her four dogs. In her debut memoir, Nowhere for Very Long, Brianna Madia reflected on her life as a nomad, free to roam some of the most beautiful land in America. Now, in Never Leave the Dogs Behind, the van life adherent faces the unfathomable darkness that comes from a life blown apart, her only solace the support of her dogs. In the wake of a painful, public divorce and the ensuing fallout, Brianna moves from a pared-down van into a pared-down trailer. She reckons with her decision to be alone in the desert, exploring off-grid living on a nine-acre plot of undeveloped land on the dusty outskirts of a small town in Utah, accompanied only by her four precious dogs: Bucket, Dagwood, Birdie, and Banjo. As she grapples with the anger, despair, and delicious freedom that comes from being wholly on her own, Brianna wonders where, exactly, the road less traveled has led her. A powerful ... Unknown localization key: "more"

Objev podobné jako Never Leave the Dogs Behind - Brianna Madia

An utterly heartwrenching tale of love and loss that will break your heart and put it back togeher again. From top ten bestseller, Jo Bartlett.A family in turmoil... Phoebe Spencer left home a long time ago, desperate to get away from her mother's emotional manipulation. She knows her life is better away from her family, but she can’t help feeling she’s simply running away from her problems…Then Phoebe hears that her younger sister Lucy has disappeared, leaving behind her four-year old daughter, Darcy. Phoebe's certain Lucy will be back soon - she'd never leave Darcy alone - and then Phoebe can get on with her life again. But as the days pass there's still no sign of Lucy, and everyone begins to fear the worst. Phoebe has to consider the terrible truth that Lucy might never come home. And as their mother makes it clear she wants to take control of Darcy’s life, Phoebe must do all she can to protect the girl her sister left behind – no matter the cost to her. A complelety heartbreaking, but uplifting story guarenteed to make you cry. Perfect for fans of Jodi Picoult, Emma Robinson and Kate Hewitt. Praise for Jo Bartlett'A ... Unknown localization key: "more"

Objev podobné jako The Girl She Left Behind - Jo Bartlett

Of the thousands of commanders who served in historys armies, why is it that only a few are remembered as great leaders of men in battle? What combination of personal and circumstantial influences conspire to produce great commanders? What makes a great leader great? Richard A Gabriel analyses the biographies of ten great generals who lived between 1481 BC and AD 632 in an attempt to identify the characteristics of intellect, psychology, personality, and experience that allowed them to tread the path to greatness. Professor Richard Gabriel has selected the ten whom he believes to be the greatest of them all. Those included, and more so those omitted, will surprise many readers. Conspicuous by their absence, for example, are Alexander the Great and Attila the Hun. Richard Gabriel, himself a retired soldier and professor at the Canadian Defence College, uses his selected exemplars to distil the timeless essence of military leadership.

Objev podobné jako Great Generals of the Ancient World - Gabriel Richard

Raise your coupe and step into the delicious world of The Great Gatsby with this ineffably entertaining edition of the complete novel featuring food and drink recipes throughout.For every devotee of F. Scott Fitzgerald’s great American classic, this very special edition of The Great Gatsby is an absolute must-have. Inside, readers will discover 15 recipes inspired by the meals and libations enjoyed by the novel's beloved characters. Tucked craftily within the pages of the full-length novel are removable cards with food and drink recipes inspired by the story—from indulgent cocktails to enticing appetizers to languorous sweets—so you can truly experience the decadent world of Gatsby: Sip on Daisy's Julep while curled in an armchair, puzzling over Gatsby’s paradoxical motives. Serve Deviled Eggs, Two Ways (an East Egg and a West Egg, of course) at your book club discussion. Whip up the Petite Pastry Pigs and Harlequin Salad to fuel your flapper fetes. Learn to make a glorious Champagne tower to impress your guests. So, let this volume inspire you to beat on, with whisk and spoon, and be borne back ceaselessly—and delightfully—into the past for an utterly unique literary and culinary experience.FOR FANS OF THE GREAT GATSBY: This luxe package ... Unknown localization key: "more"

Objev podobné jako The Great Gatsby - F. Scott Fitzgerald

The epic mythology of the Phoenix in a single, uncanny Omnibus! The classic Dark Phoenix Saga was just the start: The cosmic firebird''s fate remained intertwined with that of Jean Grey through her cycle of life, death and rebirth - and even took a few other hosts along the way! This volume collects the biggest Phoenix stories of the 21st century - from the epic future of ''Here Comes Tomorrow'' to the seismic war between the Avengers and the X-Men, plus the blockbuster returns that show you can never keep Jean Grey down for long! Collecting: New X-Men (2001) #128, #139-141 and #146-154; X-Men: Phoenix - Endsong #1-5; X-MEN: Phoenix - Warsong #1-5; Avengers Vs. X-Men #0-12; Jean Grey (2017) #1-11; Generations: Phoenix & Jean Grey; Phoenix Resurrection: The Return of Jean Grey #1-5; and material from Point One (2011) #1

Objev podobné jako Phoenix: The Death & Rebirth of Jean Grey Omnibus - Grant Morrison

The Grey family was one of mediaeval England’s most important dynasties, serving the kings of England as sheriffs, barons and military leaders from the reign of William the Conqueror. In Henry IV’s reign the rivalry between Owain Glyndwr and Lord Grey of Ruthyn was the backdrop to the Welsh bid to throw off English dominance. His successor Edmund Grey played a decisive role at the Battle of Northampton when he changed allegiance from Lancaster to York. Edmund’s Lancastrian cousin, Sir John Grey, died at the second battle of St Albans, leaving a widow, Elizabeth née Woodville, and two young sons, Thomas and Richard. Astonishingly, the widowed Elizabeth caught the eye of Edward IV and ascended to the throne as the first Yorkist queen, giving her sons a place at the heart of the royal family. The competition for control of the young Edward V between the Greys and Richard, Duke of Gloucester, led to Richard Grey’s summary execution and the disappearance of their royal half-brothers when Gloucester became king. Thomas Grey vowed revenge and joined Henry Tudor in exile.When Thomas’s niece, Elizabeth of York, became queen, the family returned to court, but Henry VII was wary enough of Thomas to ... Unknown localization key: "more"

Objev podobné jako The House of Grey - Melita Thomas

A must-read collection for any film fan.Delve into the glitz and glamour of Hollywood with this collection of obituaries from The Times.From the silent film era to Hollywood’s golden age and beyond, this book captures the essence of cinema''s most captivating actors. Dive into the untold stories behind their unforgettable performances, the triumphs and tragedies of their careers, and the cultural impact of their artistry. Featuring era-defining obituaries and rare, behind-the-scenes photographs from The Times archive, this collection offers an intimate journey through the lives and legends of the silver screen’s most iconic figures, including:Sean Connery – Hollywood heart-throb who would never have played Bond had its creator, Ian Fleming, had his way.Joan Crawford – Oscar-winning actress and dancer whose obituary states that she was “aged between 69 and 76” when she died, so careful was she that no one could know her true age.Elizabeth Taylor and Richard Burton – Hollywood royalty whose colourful and turbulent relationship included two marriages, two divorces, and plenty of drama.Carrie Fisher – The cult icon whose father ran off with Elizabeth Taylor years before she herself entered the limelight.Oliver Reed – The hellraiser better known for arm-wrestling and drinking than acting.

Objev podobné jako The Times Lives Behind the Silver Screen

"Behind every exquisite thing that existed, there was something tragic." The Picture of Dorian Gray by Oscar Wilde, a beloved Gothic masterpiece of supernatural terror and a #booktok sensation, is now available in an exquisite hardcover edition, featuring a foiled cover and distinctive interior design elements, making it an ideal gift for literature lovers, fans of gothic horror and allegorical literature, and book collectors. Each collectible volume will be the perfect addition to any well-appointed or dark academia library, or an attention-grabbing add for your holiday reading list or Christmas wish list.Harper Muse Classics: The Gothic Chronicles Collection presents The Picture of Dorian Gray:Presents Oscar Wilde''s unsettling Gothic tale of a man who sells his soul in exchange for eternal youth but who also pays for its tragic ramifications; its 1890 publication helped secure Wilde''s place in literature''s pantheon of great writersExplores such themes as the narcissistic worship of youth and beauty, the corrupting power of influence, the superficiality of society, and the true purpose of art and artistic expressionIs ideal for Oscar Wilde fans, lovers of literary fiction and classic literature, and people who love both the book and the cinematic adaptations it inspiredWhether you''re buying this as a ... Unknown localization key: "more"

Objev podobné jako The Picture of Dorian Gray (The Gothic Chronicles Collection): Deluxe Edition - Oscar Wilde

The hidden story of a little-known but transformative period in the formation of England as a nation. The Viking Great Army that swept through England between AD 865 and 878 altered the course of British history. Since the late 8th century, Viking raids on the British Isles had been a regular feature of life, but the winter of 865 saw a fundamental shift that would change the political, economic and social landscape forever. Instead of making quick smash-and-grab summer raids for silver and slaves, Vikings now remained in England for the winter and became immersed in its communities. Some settled permanently, acquiring land and forming a new hybrid Anglo-Scandinavian culture. The Viking army was here to stay. Its presence was a catalyst for new towns and new industries, while transformations in power politics would ultimately see the rise of King Alfred the Great and make Wessex the pre-eminent kingdom of Anglo-Saxon England. Drawing on the most up-to-date discoveries and the latest scientific techniques, the authors’ recent research at the Viking Great Army’s winter camp at Torksey in Lincolnshire has revolutionized what we know about its size, activities and social makeup, as has the wealth of newly recovered evidence from metal-detectorists. ... Unknown localization key: "more"

Objev podobné jako The Viking Great Army and the Making of England - Julian Richards, Dawn Hadley

In The Great Awakening: Defeating the Globalists and Launching the Next Great Renaissance, the most persecuted man on Earth, Alex Jones, gives you the good news about the failing plans of the globalists to control humanity. The expression “Get woke, go broke” has entered the common lexicon as we’ve seen company after company invoke the false gods of diversity, equity, and inclusion to their financial demise. But this surface discussion masks a much darker truth.What we are witnessing is nothing less than the failed plans of social Darwinists to capture free market capitalism and turn it toward their fascist aims of controlling and depopulating the globe. Working with New York Times bestselling author Kent Heckenlively, Jones masterfully gives you the deeper discussion about such hot button topics as the truth behind the globalists plans for artificial intelligence (AI), the central bank digital currency, social credit scores, Big Tech tyranny, censorship, fifteen-minute cities, the unholy alliance between big business and big government, the military-intelligence-industrial complex—which is hell-bent on eternal war—and the all-out assault on free speech and the Second Amendment. The good news is that these plans are destined to fail, if we wake up to the anti-human future the globalists ... Unknown localization key: "more"

Objev podobné jako The Great Awakening - Jones Alex, Heckenlively Kent, Stephen K Bannon

This is the second volume of the history of the Great Eastern Railway from 1811 to 1924\. This volume covers from 1862 when the Great Eastern Railway was formed to 1924 when with the absorption of the Colne Valley and Halstead Railway and the Mid Suffolk Light Railway into the LNER, the cessation of locomotive building at Stratford and the departure of the Company’s last General Manager, Sidney Parnwell the GER could finally be said to exist. The history covers many things including the building and the subsequent expansion of Liverpool Street station and the development of the extensive suburban system. The Company’s attempts to gain direct access to the northern coal fields which resulted in the formation of the Great Northern and Great Eastern Joint Line is mentioned as is the abortive proposed working union with the Great Northern and the Great Central railways. Relations with London, Tilbury and Southend Railway including the battle for the Southend traffic from 1911 are dealt with, as is the effect of Midland Railway takeover of that Railway. How the GER dealt with the threat of electric tube railways at the turn of the 20th century receives attention as do the abortive proposals ... Unknown localization key: "more"

Objev podobné jako The Great Eastern Railway, The Late 19th and Early 20th Century, 1862–1924 - Charles Phillips

A “compelling” (New York Times) and personal daily account of the experience of the Great Depression in the mid-west, full of anxieties about the economic future, with powerful echoes for today. In the early 1920s, Benjamin Roth was a young lawyer fresh out of the army. He settled in Youngstown, Ohio, a booming Midwestern industrial town. Times were good—until the stock market crash of 1929. After nearly two years of economic crisis, it was clear that the heady prosperity of the Roaring Twenties would not return quickly. As Roth began to grasp the magnitude of what had happened to American economic life, he set out to record his impressions in a diary—a document that would grow to span several volumes over more than a decade. Penning brief, clear-eyed notes on the crisis which unfolded around him, Roth struggled to understand the complex forces governing political and economic life, yet he remained eager to learn from the crisis. As he wrote of what is now known as the Great Depression, "To the man past middle life it spells tragedy and disaster, but to those of us in the middle thirties it may be a great school of experience out of which ... Unknown localization key: "more"

Objev podobné jako The Great Depression: A Diary - Daniel Roth, Benjamin Roth, James Ledbetter

Experience The Great Gatsby like never before.Part of the Contested Classics series, this insightful edition of The Great Gatsby uncovers the layers beneath its glamorous surface. Published in 1925, the novel is renowned for its portrayal of the Roaring Twenties and its exploration of themes such as the American Dream, love, and betrayal. This special edition illuminates why this celebrated masterpiece has also faced its share of controversy and challenges in the modern era.Our editors provide a richer understanding of the text and its historical context with annotations throughout the text where the top reasons why The Great Gatsby has been banned or challenged.Language and Adult References: The book contains language and scenes that some have deemed inappropriate for students. This includes mild profanity and some adult references which were considered risqué, especially in the context of the time when the book was first published.Alcohol and Drug Use: The Great Gatsby portrays a lifestyle of lavish parties and excessive alcohol consumption during the Prohibition era. This depiction of alcohol use and the associated culture has been a point of contention.Moral Decadence and Materialism: Often criticized for its portrayal of the moral decadence and materialism of the 1920s, it paints a ... Unknown localization key: "more"

Objev podobné jako The Great Gatsby - F. Scott Fitzgerald

Spací pytel pro miminko letní, materiál bavlna, ergonomický design a možnost praní v pračce Natulino extra tenký letní WHITE GREY LEAVES / GREY, 1vrstvý děťátku dodá pocit pohodlí a bezpečí, které je pro něj v prvních dnech velmi důležité. Bavlna, kterou je dečka tvořena, je pro vašeho drobečka výborná, protože také pomáhá udržet správnou tělesnou teplotu. Spací pytel se doporučuje na spaní malých dětí, protože zůstává v teple díky neodkopané peřině. Ergonomicky navržený design dovolí přirozenou polohu i správný pohyb kyčlí a nohou. Zavinovačka je uzpůsobena pro praní v pračce. Vhodné na letní použití. Významné funkce spacího vaku pro miminka Natulino extra tenký letní WHITE GREY LEAVES / GREY, 1vrstvý Dítě se nemůže odkopat, zmenšuje tedy pravděpodobnost nočního vstávání Letní provedení Materiálem zavinovačky je bavlna Zavinovačka Natulino: spací vak Díky ergonomickému designu má miminko umožněný přirozený pohyb Může se prát v pračce

Objev podobné jako Natulino extra tenký letní WHITE GREY LEAVES / GREY, 1vrstvý (BABYs004nad)

Spací pytel pro miminko letní, materiál bavlna, ergonomický design a možnost praní v pračce, rozměry 90×60cm Natulino extra tenký letní WHITE GREY LEAVES / GREY, 1vrstvý, L (12 - 18 měsíců) děťátku opatří pocit tepla a bezpečí, na kterém v prvních dnech záleží nejvíc. Bavlna, která celou dečku tvoří, je pro vaše dítko velmi vhodná, jelikož napomáhá uchovat ideální tělesnou teplotu. Vak pro miminko skvěle slouží na spaní nejmenších dětí, ale i větších miminek, protože se dítě z přikrývky neodkope a zůstává tak v teple. Ergonomicky řešený design dítku umožní přirozenou polohu a samozřejmě i pohyb nohou a kyčlí. Nemusíte mít obavy ze zašpinění zavinovačky, můžete ji totiž zkrátka dát do pračky. Vhodné zejména pro letní použití. Nejdůležitější parametry spacího vaku pro miminka Natulino extra tenký letní WHITE GREY LEAVES / GREY, 1vrstvý, L (12 - 18 měsíců) Limituje riziko omezení dechu Letní využití Materiálem zavinovačky je bavlna Barva Natulino extra tenký letní...

Objev podobné jako Natulino extra tenký letní WHITE GREY LEAVES / GREY, 1vrstvý, L (12 - 18 měsíců) (1405-18)

''The Life of Herod The Great – like Hurston herself – is a masterpiece, a miracle, and a marvel. In other words, treasure for the whole world'' Tayari Jones, author of An American Marriage*In the 1950s Zora Neale Hurston penned a historical novel reconsidering the life of one of the most well-known biblical figures, Herod the Great. That novel was never published in Hurston''s lifetime. Now for the first time, it is brought to glorious life with commentary from scholar Deborah G. Plant.Far from his villainous portrayal in the New Testament, Hurston casts Herod as a forerunner of Christ, a beloved king who enriched Jewish culture and brought prosperity and peace to Judea. An intimate of both Marc Antony and Julius Caesar, the Judean king lived in a time of war and imperial expansion that was rife with political assassinations and bribery, as the old world gave way to the new.By bringing this complex, compelling and oft misunderstood leader into shining focus, The Life of Herod the Great invites the reader to reassess history and the world as they know it. What was in Herod’s time is and will be again. Zora Neale Hurston’s never-before-published novel is a lantern of ... Unknown localization key: "more"

Objev podobné jako The Life of Herod the Great - Zora Neale Hurston

The USA is one of the most varied and fascinating countries in the world. Its areas of natural beauty such as the Pacific Coast, the Yosemite National Park, and Monument Valley are the stuff of great cinema (Hollywood finds its best settings practically in its backyard). For everyone who explores the USA beyond its big cities on a classic road trip, on the trail of Native Americans and pioneers, in the mountains or by lakes and beaches, unforgettable moments are guaranteed.In Great Escapes USA, Angelika Taschen presents remarkable places to stay through impressive photography, entertaining texts, and practical details on how to get there, prices, and tips for books and films. Her journey starts on the East Coast, where intellectuals and artists once met in idyllically located country houses such as the Twin Farms in Vermont and Troutbeck in New York State. It continues to the South, where The Moorings Village and Hotel Peter & Paul, for example, tell of the history of Florida and Louisiana, and Southern belles such as the Commodore Perry Estate in Austin, Texas reveal their glamor.Dunton Hot Springs, once a miners' camp in Colorado, now transformed from a ghost town to an upscale rustic resort, ... Unknown localization key: "more"

Objev podobné jako Great Escapes USA. The Hotel Book

Generally considered to be F. Scott Fitzgerald''s finest novel, The Great Gatsby is a consummate summary of the "roaring twenties", and a devastating expose of the ‘Jazz Age’.Through the narration of Nick Carraway, the reader is taken into the superficially glittering world of the mansions which lined the Long Island shore in the 1920s, to encounter Nick''s cousin Daisy, her brash but wealthy husband Tom Buchanan, Jay Gatsby and the mystery that surrounds him.The Great Gatsby is an undisputed classic of American literature from the period following the First World War and is one of the great novels of the twentieth century.

Objev podobné jako The Great Gatsby - F. Scott Fitzgerald

Generally considered to be F. Scott Fitzgerald''s finest novel, The Great Gatsby is a consummate summary of the "roaring twenties", and a devastating expose of the ‘Jazz Age’. Through the narration of Nick Carraway, the reader is taken into the superficially glittering world of the mansions which lined the Long Island shore in the 1920s, to encounter Nick''s cousin Daisy, her brash but wealthy husband Tom Buchanan, Jay Gatsby and the mystery that surrounds him. The Great Gatsby is an undisputed classic of American literature from the period following the First World War and is one of the great novels of the twentieth century.

Objev podobné jako The Great Gatsby - F. Scott Fitzgerald

Discover the largest group of freshwater lakes in the world and their importance to the geography and environment around them.DK Super Planet The Great Lakes is part of the new DK Super Planet series for children aged 5-7 to learn all about life on and around the Great Lakes.Aligned with England’s National Curriculum, Cambridge Primary and the IB PYP, this book is the perfect support for learning about the wonders of our planet. It covers key scientific content, including the characteristics of each lake, the history of the Great Lakes and why they are so important.This geography book for children offers:A guide to reading through curriculum-aligned content and exciting illustrations.A highly visual approach that makes the association between words and where they originate easier to understand.Material to help children become more confident readers, speakers and spellers.Captivating and curriculum-aligned content, diagrams and hands-on experiments provide an immersive learning experience while covering key information about a range of landforms.With specially designed sections that build scientific vocabulary and make complex concepts accessible to children, The Great Lakes is the ideal companion to any science learning. Transform learning into an adventure with DK Super Planet, bringing science to life on every page.

Objev podobné jako DK Super Planet The Great Lakes - DK

Generally considered to be F. Scott Fitzgerald''s finest novel, The Great Gatsby is a consummate summary of the "roaring twenties", and a devastating expose of the ‘Jazz Age’.Through the narration of Nick Carraway, the reader is taken into the superficially glittering world of the mansions which lined the Long Island shore in the 1920s, to encounter Nick''s cousin Daisy, her brash but wealthy husband Tom Buchanan, Jay Gatsby and the mystery that surrounds him.The Great Gatsby is an undisputed classic of American literature from the period following the First World War and is one of the great novels of the twentieth century.

Objev podobné jako The Great Gatsby (Heritage Collection) - F. Scott Fitzgerald

Here we are at 4.6 billion years ago, and as we raise the curtain . . . the STORY OF LIFE is about to begin! (Yes, that''s right - we''re telling the story of the ENTIRE history of Planet Earth)."In the running for the greatest children''s picture book about Earth . . . Grey''s jokes and wild imagination elevate this far above the many non-fiction science titles for children" - THE TIMES"Mini Grey''s book is a tour de force, introducing a complex topic in an accessible and engaging way." - BOOKS FOR KEEPSTake your seats for the ENTIRE history of Planet Earth, as we take a whistle-stop tour from the birth of Earth, to the age of bacteria, the era of dinosaurs . . . to the moment of people (blink and you''ll miss it).Narrated by a friendly troop of insects and with mind-blowing, lively illustrations, this illustrated non-fiction book will entertain and educate, as we put on a show, the greatest show, the show of the evolution of life on Earth.From internationally bestselling creator, Mini Grey, winner of the Kate Greenaway Medal, this is her first non-fiction book and it''s told with wit, humour and heart.

Objev podobné jako The Greatest Show on Earth - Mini Grey

The Viking Great Army that landed in East Anglia in late 865 had a lasting impact on English society, culture, politics, and economy.The Viking Great Army landed in East Anglia in late 865 and over the following fifteen years it fought numerous battles in all four Anglo-Saxon kingdoms, made and broke peace treaties, and deposed or killed at least three Anglo-Saxon kings, replacing them with its own appointees. It had a major impact on English society, initiating extensive transformations in Anglo-Saxon society, culture, economy, and political organisation. Previous Viking armies had raided only in the summer months, but the Great Army was a constant presence over this period, overwintering at various locations in northern and eastern England.This presence changed the political, economic, and social landscape of England forever, but historical sources say very little about it. Now, new archaeological evidence has revealed the location of two of its camps, and at least fifty other places it visited. This book describes life in the tents and towns that the Viking Great Army inhabited: the treasure, tools, and weapons found in the camps and what they reveal about how the groups that made up the Army lived and the activities that took ... Unknown localization key: "more"

Objev podobné jako Life in the Viking Great Army - Hadley, Richards

The Great Railway Bazaar is Paul Theroux''s classic and much-loved homage to train travel.The Orient Express; The Khyber Pass Local; the Delhi Mail from Jaipur; the Golden Arrow of Kuala; the Trans-Siberian Express; these are just some of the trains steaming through Paul Theroux''s epic rail journey from London across Europe through India and Asia. This was a trip of discovery made in the mid-seventies, a time before the West had embraced the places, peoples, food, faiths and cultures of the East. For us now, as much as for Theroux then, to visit the lands of The Great Railway Bazaar is an encounter with all that is truly foreign and exotic - and with what we have since lost.Praise for Paul Theroux:''Theroux''s work remains the standard by which other travel writing must be judged'' Observer''One needs energy to keep up with the extraordinary, productive restlessness of Paul Theroux ... [He is] the most gifted, most prodigal writer of his generation'' Jonathan Raban''Always a terrific teller of tales and conjurer of exotic locales, he writes lean prose that lopes along at a compelling pace'' Sunday TimesPaul Theroux''s books include Dark Star Safari, Ghost Train to the Eastern Star, Riding the Iron ... Unknown localization key: "more"

Objev podobné jako The Great Railway Bazaar - Paul Theroux

As the crisis of democratic capitalism sweeps the globe, The Great Retreat makes the controversial argument that what democracies require most are stronger political parties that serve as intermediaries between citizens and governments. Once a centralizing force of the democratic process, political parties have eroded over the past fifty years. Parties now rank among the most unpopular institutions in society--less trusted than business, the police, and the media. Identification with parties has plummeted, and even those who are loyal to a party report feeling that parties care more about special interests than about regular citizens. What does a "good" political party look like? Why do we urgently need them? And how do we get them?The Great Retreat explores the development of political parties as democracy expanded across the West in the nineteenth century. It focuses in particular on mass parties, and the ways they served as intermediaries that fostered ties between citizens and governments. While parties have become professionalized and nationalized, they have lost the robust organizational density that made them effective representatives. After the Cold War, a neoliberal economic consensus, changes to campaign finance, and shifting party priorities weakened the party systems of Western democracies. As Didi Kuo argues, ... Unknown localization key: "more"

Objev podobné jako The Great Retreat - Didi Kuo

The culmination of a lifetime''s field work and research, William Lindesay selects 50 artefacts to tell the story of the Great Wall from the 2nd century B.C. to the late-twentieth century. Much like an excavation, from the survey beforehand to the foundations, the core, and eventually the ruins, Lindesay explores the majesty of the Wall through the objects it has inspired such as the appearance of the Wall in Ortelius'' atlas of the world to the unexpected origins of ''wolf smoke'', proliferation of the blunderbuss in the 15th century Great Wall theatre of war, and Kafka''s classic short story At the Building of the Great Wall. EEnhanced by stories of the discovery of the objects, and those of their modern-day keepers from curators to collectors, each artefact has been meticulously researched and recorded. The Great Wall in 50 Objects celebrates the history and the legacy of a world wonder.

Objev podobné jako The Great Wall in 50 Objects - William Lindesay

This book provides an overview of the history of allied medicine in the Great War. Based on both primary research and secondary literature, it offers a clear and concise account of medical treatment during the Great War, exploring the advancements of the period and the human experience of the medical war.As well as covering European medical work, the book draws on a range of American primary sources and texts in order to address the American medical experience of the First World War, an area that has been neglected by the existing literature.This is an accessible exploration of the medical war, the people involved, and its impact. It is an essential text for undergraduate and postgraduate students of history taking courses on medicine in war, the history of medicine or the Great War.

Objev podobné jako Allied Medicine in the Great War - Jennifer S. Lawrence

A hopeful story about the power of nature, from the winner of the Batsford Prize for Illustration People''s Choice Award 2022.Since the dawn of time, the Great Bear has patrolled the oceans, protecting the Earth and her animals and overseeing the delicate balance of life. But now, one creature is changing everything. And the Great Bear is unhappy.Debut author illustrator Annie Booker has created a breathtaking work of art with the feel of a timeless myth. Annie''s hand-painted illustrations communicate the fragility and strength of the natural world, and call to mind the art and stories of Levi Pinfold and Coralie Bickford-Smith.The Great Bear transports the reader to a world of snowy mountains, towering waves and deep, cold water. It is an exquisite tribute to the precious beauty of our world, and carries an invigorating message of hope.This glorious, large hardback book includes at the end a spread of inspiring information about humanity''s ongoing efforts to restore the nature of the Arctic, protect animals from extinction and regenerate the oceans.The perfect gift for fans of illustration and nature lovers alike.

Objev podobné jako The Great Bear - Annie Booker

The Great Exhibition of 1851, the first World's Fair, is generally thought of as a giant trade fair, a showcase for empires and industry. However, it was also conceived to address a deep-rooted problem with British taste, which favoured European art and design over British. Julius Bryant's richly illustrated new book, which draws on the vast visual resources of the V&A's collections, establishes the centrality of works of fine art amongst the objects on show at the Great Exhibition. It also highlights the ways in which contemporary artists were commissioned to depict and record the Exhibition’s building and displays for reproduction in commemorative publications. Through reproductions of period images from definitive official publications, commercial guides, souvenirs, music scores, poems and satirical periodicals, the book brings to life the 19th-century visitor’s experience of the first World’s Fair. It documents Prince Albert’s vision for the Exhibition alongside the planned and actual routes as recorded in official engravings, maps and guidebooks; the opening and closing ceremonies as depicted in prints; the official visual record of the Exhibition; and souvenirs, popular press and ephemera. It concludes by examining the legacy of the Great Exhibition, including the founding of an institution which shared the Exhibition's ... Unknown localization key: "more"

Objev podobné jako The Great Exhibition in Art - Julius Bryant

The Wheel of Time is now an original series on Prime Video, starring Rosamund Pike as Moiraine!In The Great Hunt, the second novel in Robert Jordan's #1 New York Times bestselling epic fantasy series, The Wheel of Time(R), Rand al'Thor and his companions set out to retrieve a powerful artifact from The Dark One's Shadowspawn.For centuries, gleemen have told the tales of The Great Hunt of the Horn. So many tales about each of the Hunters, and so many Hunters to tell of...Now the Horn itself is found: the Horn of Valere long thought only legend, the Horn which will raise the dead heroes of the ages. And it is stolen.In pursuit of the thieves, Rand al'Thor is determined to keep the Horn out of the grasp of The Dark One. But he has also learned that he is The Dragon Reborn-the Champion of Light destined to stand against the Shadow time and again. It is a duty and a destiny that requires Rand to uncover and master extraordinary capabilities he never imagined he possessed. Since its debut in 1990, The Wheel of Time(R) has captivated millions of readers around the globe with its scope, originality, and compelling characters. The ... Unknown localization key: "more"

Objev podobné jako The Great Hunt - Robert Jordan