the new gold standard 5 leadership principles for creating a legendary customer experience courtesy of the ritz carlton hotel company joseph a mic

Discover the secrets of world-class leadership!When it comes to refined service and exquisite hospitality, one name stands high above the rest: The Ritz-Carlton Hotel Company. With ceaseless attention to every luxurious detail, the company has set the bar for creating memorable customer experiences in world-class settings. Now, for the first time, the leadership secrets behind the company''s extraordinary success are revealed.The New Gold Standard takes you on an exclusive tour behind the scenes of The Ritz-Carlton Hotel Company. Granted unprecedented access to the company''s executives, staff, and its award-winning Leadership Center training facilities, bestselling author Joseph Michelli explored every level of leadership within the organization. He emerged with the key principles leaders at any company can use to provide a customer experience unlike any other, such as:Understanding the ever-evolving needs of customersEmpowering employees by treating them with the utmost respectAnticipating customers'' unexpressed needs and concernsDeveloping and conducting an unsurpassed training regimenSharing engaging stories from the company''s employees--from the corporate office and hotels around the globe--Michelli describes the innovative methods the company uses to create peerless guest experiences and explains how it constantly hones and improves them. The New Gold Standard weaves practical how-to advice, proven leadership tools, and the wisdom ... Unknown localization key: "more"

Objev podobné jako The New Gold Standard: 5 Leadership Principles for Creating a Legendary Customer Experience Courtesy of the Ritz-Carlton Hotel Company - Joseph A. Mic

In light of the shift from service and satisfaction to loyalty and retention, Customer Experience (CX) is vital, involving all interactions with a brand. Success demands planning, training, data use, tech adaptation. Caribbean context explored, discussing theories, cases, challenges, trends shaping CX's future impact.

Objev podobné jako Customer Experience Management in the Caribbean

Exam Board: Pearson EdexcelLevel: AS/A-levelSubject: English literatureFirst teaching: September 2015First exams: Summer 2016 (AS); Summer 2017 (A-level)Enable students to achieve their best grade with this Pearson Edexcel AS/A-level English literature guide, designed to instil in-depth textual understanding as students read, analyse and revise the Poems of the Decade anthology throughout the course.This Study and Revise guide:- Increases students'' knowledge of the Poems of the Decade anthology as they progress through the detailed commentary and contextual information written by experienced teachers and examiners- Develops understanding of characterisation, themes, form, structure and language, equipping students with a rich bank of textual examples to enhance their coursework and exam responses- Builds critical and analytical skills through challenging, thought-provoking questions and tasks that encourage students to form their own personal responses to the poems- Extends learning and prepares students for higher-level study by introducing critical viewpoints, comparative references to other literary works and suggestions for independent research- Helps students maximise their exam potential using clear explanations of the Assessment Objectives, sample student answers and examiner insights- Improves students'' extended writing techniques through targeted advice on planning and structuring a successful essay

Objev podobné jako Study and Revise Literature Guide for AS/A-level: Pearson Edexcel Poems of the Decade - Richard Vardy

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An exciting adventure, filled with magic, fun, friendships and weird and wonderful creatures! The story introduces readers to some brain-bendy puzzles and might just convince you that up is down and down is up...

Objev podobné jako A Riddle for a King (Times Children’s Book of the Week, from the bestselling author of the Etymologicon) - Mark Forsyth

The Italian government signed an armistice with the Allies on September 8, 1943, but that did not mean the war was over in Italy. Italians continued to fight on both sides for the duration of the war. This study is focused on Italian volunteers in formations of the Waffen-SS. These include the SS Legion "Italiana" and 29th Waffen Grenadier Division "Italienische Nr.1." Beyond the explicitly Italian units, handfuls of men found their way into other divisions, such as the 4th SS Panzergrenadier Division "Polizei," 16th SS Panzergrenadier Division "Reichsführer-SS," the Karstwehr Battallion (later 24th SS Gebirgsjäger Division "Karstjäger"), and even the famous 1st SS Panzer Division "Leibstandarte." This work includes histories of the Italian Legion and the 29th Division, extensive interviews with Italian SS veterans from various units, and many excellent photographs from private collections in Europe.

Objev podobné jako The 29th Waffen-SS Grenadier Division "Italienische Nr.1": And Italians in Other Units of the Waffen-SS - Massimiliano Afiero

A practical strategy guide for building profitable customer relationships using the latest AI science and tech The New Science of Customer Relationships: Delivering the One-to-One Promise with AI is a science-based and insightful new approach to integrating the latest generative AI technologies into your company's customer communications. Analytics and marketing experts Thomas Davenport and Jim Sterne walk you through the technology and tools you need to understand, the data you need to collect, the processes you need to implement, and the ethics you need to observe to build an industry-leading customer relationship framework. In the book, you'll learn to create systems that reliably generate smart, persuasive, and hyper-personalized interactions with your company's best customers. You'll also discover how to integrate these systems directly into your firm's existing operations so you can use the tools to realize tangible financial results. Inside the book: Tips for using generative AI to analyze customer responses and extract actionable insights about how they feel and what they thinkSpecific tools and technologies you can use to collect customer data and conduct effective analytics to improve your products and servicesDiscussions of ethical guidelines to guide your organization's data and customer communication practices Perfect for marketers, sales team ... Unknown localization key: "more"

Objev podobné jako The New Science of Customer Relationships - Jim Sterne, Thomas H. Davenport

In The Ultimate Customer Experience, Scott McKain, award-winning speaker and author, reveals the five steps for connecting with customers in today''s changing workplace. When was the last time you were a customer and received the Ultimate Customer Experience? Can you even remember? I''ve received great service from companies that I know didn''t give a damn about my business. You have, too, I''ll wager. How did that happen? Here is one possible answer: an individual cared about customers and overcame the obvious deficiencies in their organization''s inferior approach and lack of values. There are five fundamental aspects to create the Ultimate Customer Experience for the clients and prospects you deal with every single day. Even during this post-pandemic period as we come to grips with -- and try to learn how -- business has been changed forever, the level at which we connect with customers has never been more important. The five steps to creating an Ultimate Customer Experience are: 1. Don''t Make It Right . . . GET It Right! 2. Make a Great Impression 3. Serve with Empathy 4. Connect with Emotion 5. Take Personal Responsibility If your company gave you this book, it means they are committed to ... Unknown localization key: "more"

Objev podobné jako The Ultimate Customer Experience - Scott McKain

The Standard Motor Company grew to be one of the biggest companies in Coventry and employed some 11,000 people at its height. Based at its huge factory at Canley, Coventry, it produced cars for sixty years. The purchase of the Triumph marque in 1945 added a second brand to the stable and all post-war Triumphs were designed, developed and built in Standard factories.This book covers the formative years of the company from 1903 to 1912 and describes the vintage Standards produced between 1913 and 1930, as well as the post-vintage and Flying Standards of 1931–1939. The author discusses the acquisition of Triumph and covers the post-war Standards and Triumphs produced between 1945 and 1961 as well as the Leyland takeover and the company demise.This concise introduction includes descriptions of the cars built by Standard, and includes a fascinating variety photographs of surviving cars, period factory photos and brochure material.

Objev podobné jako Cars of the Standard Motor Company - Phil Homer

Taking tea is one of the quintessentially English occasions, and who is a greater authority on the subject than the sumptuous Ritz London Hotel? This charming Edwardian-style book captures the essence of this traditional British pastime, and provides us with all the expertise on the ceremony as well as the recipes. Stories about the legendary afternoon teas at The Ritz and fascinating details about the history of tea drinking are complemented with passages from such diverse writers as Charles Dickens to Oscar Wilde. Over fifty recipes are included for different kinds of afternoon tea specialities, from delicate sandwiches, strawberry shortcake and rose petal jam, to crumpets and muffins for hearty teas in front of a roaring fire. The author gives an infallible guide to the many blends of tea and their suitability to particular occasions. Beautifully presented and delightfully illustrated, this book is the perfect gift for tea drinkers everywhere.

Objev podobné jako The Ritz London Book Of Afternoon Tea - Simpson Helen

In the 21st century, commercial aviation has been transformed into a passenger-centric business, in which the customer has assumed or requires an ever more active role in managing their own journeys. This trend is set to continue with innovations and transformations in multiple areas. Point-of-sale solutions will redefine in-flight commerce, making it easier for passengers to make purchases during their journey. Telemedicine will ensure health and safety onboard, allowing for immediate medical assistance in case of emergencies. The shift to personal electronic devices for in-flight entertainment (IFE) will cater to the digitally savvy passenger and their expectations in the digital age. Smart cabins will revolutionize in-flight food and beverage services, providing passengers with a more personalized and enjoyable experience. Data-driven catering will reduce food waste and boost profits in aviation. In short, all areas of the passenger experience will be affected by ongoing digital transformation. Airline Customer Experience: Digitalization in Passenger Services aims to show how digitalization is transforming the way the aviation industry operates, making it more efficient, profitable, and sustainable. The wide-ranging contents embrace all aspects of aviation relating to the customer experience, from purchase and pre-check-in, to the services offered to passengers in flight and beyond. The ... Unknown localization key: "more"

Objev podobné jako Airline Customer Experience

The 6 Principles for Exemplary Teaching of English Learners® is a core set of principles for English language teaching and learning. The 6 Principles are targets of excellence that provide teachers with the knowledge to make informed decisions to improve instruction and assessment.  This second edition of The 6 Principles for Exemplary Teaching of English Learners: Grades K-12 reflects evolving knowledge about second language acquisition and pedagogy for multilingual learners of English. It also addresses some shifts in educational policies and includes updated the research, new vignettes from teachers around the world, and a new chapter to showcase the implementation of the 6 Principles in different contexts. There is an enhanced focus on student assets and culturally responsive teaching, technology, literacy development, and social-emotional learning. ,

Objev podobné jako The 6 Principles for Exemplary Teaching of English Learners®: Grades K-12 - TESOL Writing Team

For over a century, Rolex has reigned as the ultimate symbol of luxury and prestige. More than a timepiece; a Rolex represents power, sophistication, and a rite of passage.The Vintage Watch Company is the only store of its kind in the world, with a devoted client base of devoted Rolex aficionados, from royalty to sporting legends to stars of the silver screen. Father and son John and David Silver have been carefully cataloguing and amassing one of the largest pictorial records of vintage Rolex watches in the world.This new and updated edition of Vintage Rolex, with an extra 48 sumptuous pages of fabulous pieces, is published to celebrate the company’s 30th anniversary in 2025 and contains a unique collection of vintage Rolex watches that have passed through the store in this time.This edition includes over 2,000 meticulously documented timepieces, spanning early Rolex pocket watches to the revolutionary wristwatches. Featuring classics like the James Bond Submariner, the GMT-Master made for Pan Am pilots, and the Explorer famously worn on the 1953 Everest Expedition, this collection takes you on a captivating journey through Rolex’s extraordinary history. Explore rare pieces such as jewel-encrusted Crown Collections, vintage Officers’ Pocket Watches, and the sought-after ‘tropical’ ... Unknown localization key: "more"

Objev podobné jako Vintage Rolex New Edition - David Silver of The Vintage Watch Company

They say John Maynard Keynes called gold a ''barbarous relic''. They say there isn''t enough gold to support finance and commerce.They say the gold supply can''t increase fast enough to support world growth.They''re wrong.In The New Case for Gold, James Rickards explains why gold is one of the safest assets for investors in times of political instability and market volatility, and how every investor should look to add gold to his or her portfolio. Drawing on historical case studies, monetary theory and his personal experience as an investor, Rickards argues that gold should be a part of any prudent investor''s portfolio.James Rickards is the bestselling author of Currency Wars and The Death of Money. He is a portfolio manager at West Shore Group and an adviser on international economics and financial threats to the Department of Defence and the US intelligence community. He served as facilitator of the first-ever financial war games conducted by the Pentagon.

Objev podobné jako The New Case for Gold - James Rickards

LP vinyl - Live koncert z edice Live Radio Broadcast Kiss v Ritzz New York z roku 1988 Live koncert z edice Live Radio Broadcast Kiss v Ritz New York z roku 1988 Seznam stop A1 Deuce / A2 Love Gun / A3 Cold Gin / A4 Crazy. Crazy Nights / A5 Calling Dr. Love / B1 I Love It Loud / B2 Shout It Out Loud / B3 Lick It Up / B4 Rock 'N' Roll All Nite / B5 Detroit Rock City

Objev podobné jako Kiss: Live At The Ritz New York 1988 - LP (SRFM0009CV)

Often, "Customer First", or even "Customer as the Sole Purpose", has been touted as the golden principle to conduct business in our commercial world. But to a lot of people, practising it is not as simple as it sounds. People interpret the principle in their own ways and adopt different approaches in practice.This book develops a "Left-Right Circles" theory where customer needs are depicted as the "Left Circle". The book also analyzes various levels of customer needs and the key approaches to satisfying those needs. The "Right Circle" in this theory depicts how a company develops its own strengths as competencies. The book describes how the Left and Right Circles interact, move in sync in a perfectly harmonious manner, offer products and services that customers will repeatedly purchase, and thereby builda strong base of loyal supporters for the company. The Left Circle driven approaches are applicable equally to serving customers and stakeholders. The approaches apply effectively to non-profit organizations as well as to profit-making companies. The theory can also be extended to interpersonal relationships, helping to enhance harmony and joy in personal lives.

Objev podobné jako Customer Needs And Strategic Management: Left-right Circles Analysis - Joseph Leo Koerner, Andrew Chi-fai Chan, Diamond Tai, Conrad Wong

From legendary investor Ray Dalio, author of the international bestseller Principles, who has spent half a century studying global economies and markets, Principles for Dealing with the Changing World Order examines history’s most turbulent economic and political periods to reveal why the times ahead will likely be radically different from those we’ve experienced in our lifetimes - but similar to those that have happened many times before. A few years ago, Ray Dalio noticed a confluence of political and economic conditions he hadn’t encountered before. They included huge debts and zero or near-zero interest rates that led to massive printing of money in the world’s three major reserve currencies; big political and social conflicts within countries, especially the US, due to the largest wealth, political and values disparities in more than 100 years; and the rising of a world power (China) to challenge the existing world power (US) and the existing world order. The last time that this confluence occurred was between 1930 and 1945. This realisation sent Dalio on a search for the repeating patterns and cause/effect relationships underlying all major changes in wealth and power over the last 500 years. In this remarkable and timely addition to his ... Unknown localization key: "more"

Objev podobné jako Principles for Dealing with the Changing World Order - Ray Dalio

When HMS Laurentic sank in 1917, few knew what cargo she was carrying, and the Admiralty wanted to keep it that way. After all, broadcasting that there were 44 tons of gold off the coast of Ireland in the middle of a vicious and bloody war was not the best strategic move. But Britain desperately needed that gold. Lieutenant Commander Guybon Damant was an expert diver and helped discover how to prevent decompression sickness (‘the bends’). With a then world record dive of 210ft under his belt and a proven history of military determination, Damant was the perfect man for a job that required the utmost secrecy and skill. What followed next was a tale of incredible feats, set against a backdrop of war and treacherous storms. Based on thousands of Admiralty pages, interviews with Damant’s family and the unpublished memoirs of the man himself, The Sunken Gold is a story of war, treasure – and one man’s obsession to find it.

Objev podobné jako The Sunken Gold - Joseph A. Williams

Loki the Viking trickster god has checked into the hotel and he''s ready to have some fun - at the other gods'' expense! Epically hilarious, this series is perfect for fans of Pamela Butchart and David Solomons.The Hotel of the Gods has a new guest! Loki, the Viking trickster god, has come to celebrate Midsummer at the hotel. Everyone is excited about the new arrival - apart from Loki''s old rival, Thor. Atlas and his best friend Maui find Loki and his shape-shifting tricks hilarious at first. But when Loki''s pranks go too far, Atlas knows he has to get the Viking god to leave before the Midsummer party is ruined. There''s only room for one trickster god at the hotel, and a battle of pranks ensues. May the best trickster win!

Objev podobné jako Hotel of the Gods: Vikings on Vacation - Tom Easton

A riveting and prismatic novel of the eternally enigmatic Coco Chanel in the aftermath of World War II.Though her name is synonymous with elegance and chic, the iconic Coco Chanel had a complicated dark side, and in late August 1944, as World War II drew to a close, she was arrested and interrogated on charges of treason to France. Many of the facts are lost to history, partly through Chanel's own obfuscation, but this much is known: the charges grew out of her war-time romance with a German spy, and one morning two soldiers from the French Forces of the Interior—the loose band of Resistance fighters, soldiers and private citizens who took up arms in the wake of the Liberation of Paris—led Chanel from her suite at the Ritz Hotel in Paris to an undisclosed location for questioning. What transpired during her interrogation, who was present, and why she was set free when so many other women who’d been involved with German men (willingly or otherwise) had their heads shaved or were imprisoned, remains a mystery. In this brilliantly insightful and compulsively readable novel from the author of I am Madame X, Gioia Diliberto explores the motivations of this complex ... Unknown localization key: "more"

Objev podobné jako Coco at the Ritz - Gioia Diliberto

This groundbreaking book provides a comprehensive and compelling introduction to the field of leadership that is jam-packed with theoretical and practical insights derived from a wealth of applied scientific research conducted by the authors and their colleagues around the world over the last four decades.

Objev podobné jako The New Psychology of Leadership - S. Alexander Haslam, Michael J. Platow, Stephen D. Reicher

Full of David Wragg’s unique blend of humour, heart, and high stakes, The Company of the Wolf is the epic next instalment in the Tales of the Plains trilogy.Seeking a better life, Ree and Javani have travelled west into the mountains, and left their pasts – and their troubles – behind. But new places bring new problems, and when they stumble across a lone traveller under bandit attack, they make the mistake of lending a hand.Forced to take refuge in the traveller''s village, they quickly find allies among the lush, wooded hills. But then the true nature of the bandits is revealed.With winter approaching and a vengeful company of mercenaries circling like wolves, Ree and Javani must uncover the secrets of this peaceful valley … or risk the ruin of it all."Gritty, sharp, and yet criminally funny!" Sunyi Dean, Sunday Times bestselling author of The Book Eaters"Wragg''s brand of fantasy deserves its own name: grassroots fantasy. Small in scale, large in heart, with underdog heroes you can''t help but root for." Amber A. Logan, author of The Secret Garden of Yanagi Inn"A tale full of heart: heart warming, wrenching and stopping in equal measure. I love Wragg''s wild, western-inspired world ... Unknown localization key: "more"

Objev podobné jako The Company of the Wolf - David Wragg

Annette Joseph shares recipes from the charming Lunigiana region of Tuscany that were developed at her medieval fortress, La Fortezza. This is the first book on the cuisine of this important slow-food area.Lunigiana is a rugged, mountainous region of Tuscany, flanked by the Liguria coastline and Emilia-Romagna, whose cuisine has been shaped by its distinctive landscape and location. Author and stylist Annette Joseph purchased and renovated a stunning medieval fortress, aptly named La Fortezza (“The Fortress”), in this little-known area. Enamored by Lunigiana’s rich food heritage and traditions, Joseph sought out authentic and traditional dishes from the best chefs, home cooks, and slow-food purveyors in the region. This book showcases these rustic recipes, some of which have been enjoyed for centuries. Lunigiana’s cuisine brings together the flavors of both the coast and the mountains and draws inspiration from the neighboring regions. It is home to unique ingredients, such as chestnut flour, and its specialties are often still prepared the ancient way. Lunigiana is also recognized by UNESCO as a sustainable region, and Joseph’s recipes highlight slow-food practices, such as sourcing seasonal ingredients from local producers. Breathtaking photographs by David Loftus highlight the beauty of Lunigiana’s cuisine and countryside, as well ... Unknown localization key: "more"

Objev podobné jako At The Table Of La Fortezza - David Loftus, Annette Joseph

The bestselling, practical and inclusive guide to life from Instagram''s favourite psychologist Chris Cheers. Take a moment and check in with how you''ve been feeling lately. Maybe a little tired, stressed or burnt out? All the recent upheaval and uncertainty has left many of us not only feeling exhausted, but also questioning who we are and what we want from life. Yet instead of taking the necessary time to process and answer these important questions, many of us are feeling pressured to just get back to ''normal''. But what if we want better than normal? The world has changed - we have changed - so when it comes to caring for our wellbeing, it''s clear we need new rules.The New Rulebook is a practical, game-changing guide to embracing that uncertainty. It compassionately asks you to re-examine five key areas: self-care, emotions, work, body and love (all the big stuff!), and then offers radical, evidence-based solutions to improve your wellbeing. Led not by expectation, but by what you need. The rulebook for life has been thrown out the window over the last few years. Rather than picking it back up, let''s write a new one.PRAISE FOR THE NEW RULEBOOK''A must-read for ... Unknown localization key: "more"

Objev podobné jako The New Rulebook: Notes from a psychologist to help redefine the way you live, for fans of Glennon Doyle, Brene Brown, Elizabeth Gilbert and Julie Smi

The first thing that caught my eye was the geezer with the gold tooth - the second was that he was holding a shooter - and the third that he was pointing it at me.' Carlton Leach is a gangland legend - the mere mention of his name strikes fear into his enemies;

Objev podobné jako Rise of the Footsoldier - In My Game, The Choice is a Jail or a Grave - Carlton Leach

NEW YORK TIMES BESTSELLER * MORE THAN ONE MILLION COPIES SOLD “A provocative read...There are few tomes that coherently map such broad economic histories as well as Mr. Dalio’s. Perhaps more unusually, Mr. Dalio has managed to identify metrics from that history that can be applied to understand today.” —Andrew Ross Sorkin, The New York Times From legendary investor Ray Dalio, author of the #1 New York Times bestseller Principles, who has spent half a century studying global economies and markets, Principles for Dealing with the Changing World Order examines history’s most turbulent economic and political periods to reveal why the times ahead will likely be radically different from those we’ve experienced in our lifetimes—and to offer practical advice on how to navigate them well. A few years ago, Ray Dalio noticed a confluence of political and economic conditions he hadn’t encountered before. They included huge debts and zero or near-zero interest rates that led to massive printing of money in the world’s three major reserve currencies; big political and social conflicts within countries, especially the US, due to the largest wealth, political, and values disparities in more than 100 years; and the rising of a world power (China) to ... Unknown localization key: "more"

Objev podobné jako Principles for Dealing with the Changing World Order - Ray Dalio

‘There will be an avalanche of books about the pandemic. None will be as eye-opening or humane or moving as Lamb’s’ DAILY TELEGRAPHA story of poverty, generosity and worlds colliding in modern BritainWhen Covid-19 hit the UK and lockdown was declared, Mike Matthews wondered how his four-star hotel would survive. Then the council called. The British government had launched a programme called ‘ Everyone In ’ and 33 rough sleepers – many of whom had spent decades on the street – needed beds.The Prince Rupert Hotel would go on to welcome well over 100 people from this community, offering them shelter, good food and a comfy bed during the pandemic.This is the story of how that luxury hotel spent months locked down with their new guests, many of them traumatised, addicts or suffering from mental illness. As a world-leading foreign correspondent turning her attention to her own country for the first time, Christina Lamb chronicles how extreme situations were handled and how shocking losses were suffered, how romances emerged between guests and how people grappled with their pasts together.Unexpected and profound, heart-warming and heartbreaking, this is a tale that gives a panoramic insight into modern Britain in all its failures, ... Unknown localization key: "more"

Objev podobné jako The Prince Rupert Hotel for the Homeless - Christina Lamb

Kniha - autor Zdeněk Rybka, 198 stran, anglicky, brožovaná bez přebalu lesklá The book Principles of Bata Management System belongs to the so-called post-Bata literature. These books could only be published by the authors after 1990 due to political restrictions. Zdenek Rybka graduated from Bata School of Labour. He used Bata´s principles throughout his career not only in all the job positions he held, but also in his private life. The book presents dozens of Bata´s principles, which the author describes based on personal experience. It also describes Tomas Bata in his individual roles and positions. The chapters are readable, concise and short. The reader is thus able to get acquainted with the basic topics and areas of the Bata management system throughout the 30 chapters. The book is intended for anyone who needs to quickly get an overview of Bata management system and the personality of Tomas Bata. Also for anyone, who is at the same time interested in...

Objev podobné jako Principles of the Bata Management System (978-80-906540-3-7)

Kniha - autor Robert Iger; Joel Lovell, 272 stran, anglicky, pevná bez přebalu lesklá #1 NEW YORK TIMES BESTSELLER • A memoir of leadership and success: The executive chairman of Disney, Time’s 2019 businessperson of the year, shares the ideas and values he embraced during his fifteen years as CEO while reinventing one of the world’s most beloved companies and inspiring the people who bring the magic to life. NAMED ONE OF THE BEST BOOKS OF THE YEAR BY NPR Robert Iger became CEO of The Walt Disney Company in 2005, during a difficult time. Competition was more intense than ever and technology was changing faster than at any time in the company’s history. His vision came down to three clear ideas: Recommit to the concept that quality matters, embrace technology instead of fighting it, and think bigger—think global—and turn Disney into a stronger brand in international markets. Today, Disney is the largest, most admired media company in the world, counting...

Objev podobné jako The Ride of a Lifetime: Lessons Learned from 15 Years as CEO of the Walt Disney Company (0399592091)

With an Introduction and Notes by Stuart Hutchinson, University of Kent at Canterbury. The Diamond as Big as the Ritz is an ominous fable about the pursuit of great wealth. Readers will be transported to a fabulous fantasy land of such opulence that its very existence has to remain a jealously guarded secret. Fatal consequences lie in store for 'bona fide' guests and uninvited visitors alike, while the sybaritic luxury of the place is evoked in an effortless prose style which is quintessentially F. Scott Fitzgerald. Also featured in this volume are The Cut-Glass Bowl, May Day, The Rich Boy, Crazy Sunday, An Alcoholic Case, The Lees of Happiness, The Lost Decade and Babylon Revisited.

Objev podobné jako The Diamond as Big as the Ritz & Other Stories - F. Scott Fitzgerald

NEW YORK TIMES BESTSELLER with over a million copies sold!The revolutionary guide to show couples how to create an emotionally intelligent relationship - and keep it on trackThe Seven Principles for Making Marriage Work has revolutionized the way we understand, repair, and strengthen marriages. John Gottman's unprecedented study of couples over a period of years has allowed him to observe the habits that can make-and break-a marriage. Here is the culmination of that work: the seven principles that guide couples on a path toward a harmonious and long-lasting relationship.Straightforward yet profound, these principles teach partners new approaches for resolving conflicts, creating new common ground, and achieving greater levels of intimacy. Gottman offers strategies and resources to help couples collaborate more effectively to resolve any problem, whether dealing with issues related to sex, money, religion, work, family, or anything else. Packed with new exercises and the latest research out of the esteemed Gottman Institute, this revised edition of The Seven Principles for Making Marriage Work is the definitive guide for anyone who wants their relationship to attain its highest potential.

Objev podobné jako The Seven Principles For Making Marriage Work - John M. Gottman

Sometimes a holiday can change your life…Welcome to the Lake Island Hotel, on a small island in the centre of beautiful Derwentwater, offering an escape from it all like no other destination. With a 360-degree view of the hills, and the water lapping at your feet on the private shore, you can’t help but be enchanted.Anna bought the hotel with her husband five years ago, and has lovingly transformed it from a near-ruin to a must-visit luxury destination, with its seven stylish rooms and a sister restaurant to the renowned Hesta.The guests who come here to unwind see only the stunning views and the five-star service – but behind the scenes are the team who work hard to make relaxing seem easy. On an island this small, it’s inevitable that tempers will fray, hearts will break, romances will bloom – and above all, if you think you’ve got a secret, it won’t stay that way for long…

Objev podobné jako The Hotel at the Heart of the Lakes - Ellie Wood

For over a century, Rolex has reigned as the ultimate symbol of luxury and prestige. More than a timepiece; a Rolex represents power, sophistication, and a rite of passage.The Vintage Watch Company is the only store of its kind in the world, with a devoted client base of devoted Rolex aficionados, from royalty to sporting legends to stars of the silver screen. Father and son John and David Silver have been carefully cataloguing and amassing one of the largest pictorial records of vintage Rolex watches in the world.This new and updated edition of Vintage Rolex, with an extra 48 sumptuous pages of fabulous pieces, is published to celebrate the company’s 30th anniversary in 2025 and contains a unique collection of vintage Rolex watches that have passed through the store in this time.This limited edition features the rare Stella colour dial in Mint on the cover – there are two other limited edition colourways, making three limited editions to celebrate each of the three decades the company has been in business. These books are an essential addition to the watch aficionado’s library.This edition includes over 2,000 meticulously documented timepieces, spanning early Rolex pocket watches to the revolutionary wristwatches. Featuring classics like ... Unknown localization key: "more"

Objev podobné jako Vintage Rolex Limited Edition (the Mint edition) - David Silver of The Vintage Watch Company

This book presents a comprehensive set of radar and electronic warfare principles including many of the latest applications in a clear and consistent manner.Following on from the 3rd edition of this book (2004) Radar and Electronic Warfare Principles for the Non-specialist, 4th Edition, remains true to the traditional strength of the book, providing radar principles for the non-specialist, and also now introducing EW principles. All radar-related material has been reviewed, revised and enhanced as necessary.New to this edition:Significant revisions to; target signal-to-noise ratio, target detection theory, array antennas, radar measurements and tracking, and target signaturesThe addition of new EW-related material addressing electronic support (ES), electronic attack (EA), and electronic protection (EP)The advanced radar concepts chapter has been revised, including the addition of a section on modern multi-function, -mode, -mission radar systems.Most of the chapters are stand-alone allowing the reader to be selective and still benefit from the content.Exercises at the end of each chapter are provided to reinforce the concepts presented and illustrate their applications, making this book ideal for academic learning, training courses or self-study.Topics covered include: electromagnetic propagation, target detection, antennas, measurements and tracking, radar cross section and system applications.By reading this book, you should expect to be ... Unknown localization key: "more"

Objev podobné jako Radar and Electronic Warfare Principles for the Non-Specialist - Paul Hannen

Uncover the larger-than-life story of World War I's "Lost Battalion" and the men who survived the ordeal, triumphed in battle, and fought the demons that lingered.In the first week of October, 1918, six hundred men attacked into Europe's forbidding Argonne Forest. Against all odds, they surged through enemy lines—alone. They were soon surrounded and besieged. As they ran out of ammunition, water, and food, the doughboys withstood constant bombardment and relentless enemy assaults. Seven days later, only 194 soldiers from the original unit walked out of the forest. The stand of the US Army's "Lost Battalion" remains an unprecedented display of heroism under fire.Never in Finer Company tells the stories of four men whose lives were forever changed by the ordeal: Major Charles Whittlesey, a lawyer dedicated to serving his men at any cost; Captain George McMurtry, a New York stockbroker who becomes a tower of strength under fire; Corporal Alvin York, a country farmer whose famous exploits help rescue his beleaguered comrades; and Damon Runyon, an intrepid newspaper man who interviews the survivors and weaves their experiences into the American epic. Emerging from the patriotic frenzy that sent young men "over there," each of these four men trod a ... Unknown localization key: "more"

Objev podobné jako Never in Finer Company : The Men of the Great War's Lost Battalion

One favor deserves another, or does it?Against their better judgment, Ann and Rhonda agree to help a young girl in distress at the request of the vice-president of the United States, Amelia Swanson. After almost losing their lives because of an earlier request of hers, they plan on being more careful.Amanda Rogers was an intern for Senator Worthington''s office when she was drugged at a staff party and got pregnant. Now, alone without parental support, she and her friend, Jax Thomas, arrive at the hotel to wait out the last weeks of pregnancy in privacy. Senator Worthington and his wife want to adopt Mandy''s baby girl, but she''s made no promises. Jax would like to marry Mandy and raise the baby with her, but Mandy''s parents have made it clear that Jax deserves better than someone like her, and Mandy''s torn.After vowing not to interfere, Ann and Rhonda find it more and more difficult to stay neutral. But they have other things on their minds. Aubrey Lowell, who almost ruined The Beach House Hotel managing it, their old nemesis, Brock Goodwin, and a couple of others have opened a nearby hotel called The Sand Castle, a playground for the hip, ... Unknown localization key: "more"

Objev podobné jako Dessert at The Beach House Hotel - Judith Keim

For more than a century, Rolex has stood apart as the most legendary brand of watch in the world. A Rolex conveys many things: a luxury timepiece, a tool of power for movers and shakers and the symbol of passage into adulthood.New labels pop up, styles come and go, but the brand at the top never changes. Ever the record setter—the Daytona that had belonged to Paul Newman was auctioned by Phillips in New York in October 2017 for $17.8 million— it comes as no surprise that Rolex is the most collected watch brand in the world.The Vintage Watch Company is the only store of its kind in the world, with a devoted client base of devoted Rolex aficionados, from royalty to sporting legends to stars of the silver screen. Throughout, father and son, John and David Silver have been carefully cataloguing and amassing one of the largest pictorial records of vintage Rolex watches in the world. Published to celebrate the company''s 25th anniversary in late 2020, the book contains a unique pictorial collection of vintage Rolex watches that have passed through the shop during the past 25 years.More than 1800 watches have been photographed and are described in detail ... Unknown localization key: "more"

Objev podobné jako Vintage Rolex - David Silver of The Vintage Watch Company

For over a century, Rolex has reigned as the ultimate symbol of luxury and prestige. More than a timepiece; a Rolex represents power, sophistication, and a rite of passage.The Vintage Watch Company is the only store of its kind in the world, with a devoted client base of devoted Rolex aficionados, from royalty to sporting legends to stars of the silver screen. Father and son John and David Silver have been carefully cataloguing and amassing one of the largest pictorial records of vintage Rolex watches in the world.This new and updated edition of Vintage Rolex, with an extra 48 sumptuous pages of fabulous pieces, is published to celebrate the company’s 30th anniversary in 2025 and contains a unique collection of vintage Rolex watches that have passed through the store in this time.This limited edition features the rare Stella colour dial in Blue on the cover – there are two other limited edition colourways, making three limited editions to celebrate each of the three decades the company has been in business. These books are an essential addition to the watch aficionado’s library.This edition includes over 2,000 meticulously documented timepieces, spanning early Rolex pocket watches to the revolutionary wristwatches. Featuring classics like ... Unknown localization key: "more"

Objev podobné jako Vintage Rolex Limited Edition (the Blue edition) - David Silver of The Vintage Watch Company

For over a century, Rolex has reigned as the ultimate symbol of luxury and prestige. More than a timepiece; a Rolex represents power, sophistication, and a rite of passage.The Vintage Watch Company is the only store of its kind in the world, with a devoted client base of devoted Rolex aficionados, from royalty to sporting legends to stars of the silver screen. Father and son John and David Silver have been carefully cataloguing and amassing one of the largest pictorial records of vintage Rolex watches in the world.This new and updated edition of Vintage Rolex, with an extra 48 sumptuous pages of fabulous pieces, is published to celebrate the company’s 30th anniversary in 2025 and contains a unique collection of vintage Rolex watches that have passed through the store in this time.This limited edition features the rare Stella colour dial in Lilac on the cover – there are two other limited edition colourways, making three limited editions to celebrate each of the three decades the company has been in business. These books are an essential addition to the watch aficionado’s library.This edition includes over 2,000 meticulously documented timepieces, spanning early Rolex pocket watches to the revolutionary wristwatches. Featuring classics like ... Unknown localization key: "more"

Objev podobné jako Vintage Rolex Limited Edition (the Lilac edition) - David Silver of The Vintage Watch Company

Journey to the beginnings of the bloody days of the Haitian Revolution, with a classic tale of revenge and reclamation, reimagined with a horror twist, in The Curse of Monte Cristo.France, 1788. Edmond Dantès, a Haitian of African descent and Parisian citizen has been sentenced to a life of hell at Château d'If for treason against the Ancien Régime. Once a man of faith, Edmond believes he’s been abandoned by God, and the only thing that keeps him going is his deep hatred of those who he believes have framed him. Faria, an older prisoner who becomes a mentor to Edmond, confesses, “I am not flesh of this realm. Your lust for revenge drew me here.” Together, they escape the prison and return to Saint Domingue, where the smell of rebellion is thick in the air. Edmond, once an enslaved man himself, thought he had escaped the colonized land and his past life for good, only to return as the wealthy and mysterious Count of Monte Cristo. In pursuit of his enemies – including Mercedes, once his fiancée – he finds his careful rage growing only more reckless and ravenous. Haydee, a young revolutionist, tries to use his fury for ... Unknown localization key: "more"

Objev podobné jako The Curse of Monte Cristo - Carlton Holder, David Dabel

A powerful collection written on the eve of the destruction of Europe by the Second World War, by the great Joseph RothHaving fled to Paris in January 1933, on the very day Hitler seized power in Germany, Joseph Roth wrote a series of articles in that ''hour before the end of the world'', that he foresaw was coming and which would see the full horror of Hitler''s barbarism, the Second World War and most crucially for Roth, the final irreversible destruction of a pan European consciousness. Incisive and ironic, the writing evokes Roth''s bitterness, frustration and morbid despair at the coming annihilation of the free world while displaying his great nostalgia for the Hapsburg Empire into which he was born and his ingrained fear of nationalism in any form.

Objev podobné jako On the End of the World - Joseph Roth

When you fill up your car, install your furniture or choose a wedding ring, do you ever consider the human cost of your consumables?There is a war raging in the heartlands of Peru, waged on the land by the global industries plundering the Amazon and the Andes. In Saweto, charismatic activist Edwin Chota returns to his ashaninka roots, only to find that his people can''t hunt for food because the animals have fled the rainforest to escape the chainsaw cacophony of illegal logging. Farmer Maxima Acuna is trying to grow potatoes and catch fish on the land she bought from her uncle - but she''s sitting on top of a gold mine, and the miners will do anything to prove she''s occupying her home illegally. The awajun community of the northern Amazon drink water contaminated with oil; child laborer Osman Cunachi''s becomes internationally famous when a photo of him drenched in petrol as part of the clean-up efforts makes it way around the world.Joseph Zarate''s stunning work of documentary takes three of Peru''s most precious resources - gold, wood and oil - and exposes the tragedy, violence and corruption tangled up in their extraction. But he also draws us in ... Unknown localization key: "more"

Objev podobné jako Wars of the Interior - Joseph Zarate

In this twelve-session video Bible study, some of today''s best-loved Christian authors and speakers look at the spiritual lessons learned from twelve daring women in the Bible and what they mean for you today.As you look at each of these women’s lives, you will discover how to:Apply biblical lessons to your own modern-day struggles.Live through your failures as well as your successes.Draw near to God in a world filled with trials.Find lasting contentment in every situation.Overcome rejection and insecurity . . . and much more.You’ll study the lives of . . .Shulamite Woman: We Had God at Hello (Lisa Harper) Deborah: Fight Like a Girl (Bianca Juarez Olthoff)Proverbs 31 Woman: How Not to Do It All (Karen Ehman)Ruth: Staying Focused in a World of Distractions (Chrystal Evans Hurst)Puah and Shiphrah: How to Fight Your Fears (Margaret Feinberg)Esther: Letting God Be in Control (Courtney Joseph)Priscilla: Living a Life of Blessed Ordinary (Karen Ehman)Mary and Martha: Finding Life in Death (Bianca Juarez Olthoff)Bent Woman: We''ve Got God''s Complete Attention (Lisa Harper)Woman with the Issue of Blood: When Persistence Pays Off (Chrystal Evans Hurst)Elizabeth: How to Win the Waiting Game (Margaret Feinberg)Anna: How to Live a Life Devoted to God (Courtney Joseph Fallick)This ... Unknown localization key: "more"

Objev podobné jako 12 Daring Women of the Bible Study Guide plus Streaming Video - Lisa Harper, Courtney Joseph Fallick, Margaret Feinberg, Karen Ehman, Bianca Juarez, C

August 1940. On the streets of London, locals watch with growing concern as German fighter planes plague the city''s skyline. But inside the famous Ritz Hotel, the cream of society continues to enjoy all the glamour and comfort that money can buy during wartime - until an anonymous man is discovered with his throat slashed open.Detective Chief Inspector Coburg is called in to investigate, no stranger himself to the haunts of the upper echelons of society, ably assisted by his trusty colleague, Sergeant Lampson. Yet they soon face a number of obstacles. With the crime committed in rooms in use by an exiled king and his retinue, there are those who fear diplomatic repercussions and would rather the case be forgotten. With mounting pressure from various Intelligence agencies, rival political factions and gang warfare brewing either side of the Thames, Coburg and Lampson must untangle a web of deception if they are to solve the case - and survive. High society, a discreet hotel, London under siege and an unexplained murder: the perfect combination to launch Eldridge''s new series Like the Museum Mysteries, Eldridge takes us behind the scenes into a hidden world, in this case, one of the world''s ... Unknown localization key: "more"

Objev podobné jako Murder at the Ritz - Jim Eldridge

"The Mystery of the Yellow Room" by Gaston Leroux is a classic detective novel that unfolds with gripping suspense and intrigue. Leroux's work is considered a pioneer in the locked-room mystery genre. The tale revolves across the perplexing case of a younger lady, Mathilde Stangerson, who is attacked in her locked bedroom at the Château du Glandier. Joseph Rouletabille, a younger and excellent journalist, takes on the venture of unraveling the mystery. The locked-room state of affairs, in which the crime happens in a seemingly inaccessible chamber, provides a detail of complexity to the investigation. As Rouletabille delves into the details, he uncovers a web of secrets, fake identities, and sudden twists that keep the reader on the threshold in their seat. Leroux masterfully combines factors of suspense, deduction, and mental intrigue in this captivating narrative. The novel is well known for its smart plot production and the imaginitive solutions to the reputedly impossible crime. "The Mystery of the Yellow Room" is a compelling exploration of crime and deduction, showcasing Leroux's talent in developing a charming thriller that has stood the check of time.

Objev podobné jako The Mystery of the Yellow Room Extraordinary Adventures of Joseph Rouletabille Reporter - Gaston Leroux

In 2013, when the state of Oklahoma erected a statue of the Ten Commandments on the grounds of the state capitol, a group calling themselves The Satanic Temple applied to erect a statue of Baphomet alongside the Judeo-Christian tablets. Since that time, The Satanic Temple has become a regular voice in national conversations about religious freedom, disestablishment, and government overreach. In addition to petitioning for Baphomet to appear alongside another monument of the Ten Commandments in Arkansas, the group has launched campaigns to include Satanic "nativity scenes" on government property in Florida, Michigan, and Indiana, offer Satanic prayers at a high school football game in Seattle, and create "After School Satan" programs in elementary schools that host Christian extracurricular programs. Since their 2012 founding, The Satanic Temple has established 19 chapters and now claims 100,000 supporters. Is this just a political group perpetuating a series of stunts? Or is it a sincere religious movement?Speak of the Devil is the first book-length study of The Satanic Temple. Joseph Laycock, a scholar of new religious movements, contends that the emergence of "political Satanism" marks a significant moment in American religious history that will have a lasting impact on how Americans frame debates ... Unknown localization key: "more"

Objev podobné jako Speak of the Devil - Laycock Joseph P.

"Let me tell you who I am, on the chance that these scribblings do survive. . . "I am Murgen, Standardbearer of the Black Company, though I bear the shame of having lost that standard in battle. I am keeping these Annals because Croaker is dead, One-Eye won''t, and hardly anyone else can read or write. I will be your guide for however long it takes the Shadowlanders to force our present predicament to its inevitable end. . ."The Return of the Black Company comprises the novels Bleak Seasons and She is the Darkness—the third omnibus volume of Glen Cook''s fantasy epic Chronicles of the Black Company.

Objev podobné jako Return of the Black Company - Glen Cook

This deluxe slipcase edition features the royal blue worn by the Hylian Champion and includes the Creating a Champion art book with an exclusive cover, a map of Hyrule printed on cloth, an art print of the Champions photo Link hangs in his Hateno home, and a beautiful glass replica of a spirit orb. Bring light back to Hyrule with the Hero s Edition! The Creating a Champion art book is the ultimate companion to the award-winning video game The Legend of Zelda: Breath of the Wild and includes material from its DLC packs. Witness the making of a champion!

Objev podobné jako Legend of Zelda, The: Breath of the Wild - Creating a Champion Hero's Edition - Nintendo

Anabolizér - nakopávač, k užití před tréninkem, v prášku, celková hmotnost 0,33 kg Změna barevného stylu šablony pro sportovní výživu Optimum Nutrition Gold Standard Pre Workout 330 g Optimum Nutrition Gold Standard Pre Workout je anabolizér určený pro sportovce, který se užívá 30 minut před tréninkem. Obsahuje kreatin monohydrát, aminokyseliny i kofein. Součástí anabolizéru Optimum Nutrition Gold Standard Pre Workout je také vitamín B1, B6, B12, D a niacin. Jistě vás nadchne svojí lahodnou chutí i snadnou přípravou. Klíčové vlastnosti anabolizéru Optimum Nutrition Gold Standard Pre Workout Anabolizér určený pro sportovceUžívá se před tréninkemVe variantách s různou příchutí...

Objev podobné jako Optimum Nutrition Gold Standard Pre Workout 300g (SPTopti038nad)

The Different Company Dance of the Dawn, 100 ml, Parfémované vody unisex, Pro každého. Bez rozdílu. Unisex parfémovaná voda The Different Company Dance of the Dawn se skvěle hodí jak pro ženy, tak pro muže a proto ji můžete bez obav sdílet i se svou drahou polovičkou. Pomáhá cítit se sebevědomě a sebejistě ve vlastní kůži a dokonale doplňuje vaše osobité charisma. Objevte i vy vůni, která nezapadá do žádných škatulek, a přitom nechává naplno vyniknout charakteristiky své nositelky či nositele. vysoce intenzivní, kořenitá vonná kompozice pro všechny, kteří se nebojí vystoupit z davu pro ženy i pro muže

Objev podobné jako The Different Company Dance of the Dawn parfémovaná voda unisex 100 ml

Protein - syrovátkový, 82 % bílkovin, 15 porcí Změna barevného stylu šablony pro sportovní výživu Optimum Nutrition 100% Whey Gold Standard 450 g Optimum Nutrition 100% Whey Gold Standard představuje protein určený pro sportovce, který se užívá po sportovní aktivitě. Obsahuje proteinovou směs, která je tvořená izolátem a koncentrátem syrovátkového proteinu a hydrolyzovaným izolátem syrovátkového proteinu. V jedné dávce se tak ukrývá 24 g bílkovin. Součástí proteinu Optimum Nutrition 100% Whey Gold Standard jsou rovněž aminokyseliny, mezi nimiž nechybí L-valin, L-isoleucin, L-leucin, L-lysin, L-prolin, L-alanin, L-arginin, L-tyrosin i L-serin. Jistě vás nadchne svojí lahodnou chutí i snadnou přípravou. Balení vystačí na 7-14 dní, a to dle intenzity cvičení....

Objev podobné jako Optimum Nutrition 100% Whey Gold Standard 450g (SPTopti026nad)