tourism as a resource based industry
Tourism as a Resource-based Industry
Based on Norwegian scholar Sondre Svalastog's work, this book promotes research-based knowledge for the tourism industry, considering social, cultural and natural resources, as well as the importance of local conditions. It provides a wide selection of case studies covering how to maximise potential for both host and tourist's benefit.
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2075 – The Future(s) of Food Tourism
This book explores the future(s) of food tourism in 2075 and beyond. It uses the principles of multiple futures to demonstrate, analyse and examine different pathways that food tourism may take using the principles of scenario planning. It aims to provide a comprehensive account of the phenomena of food tourism future(s) and presents an analysis and discussion on the key topics relating to the future(s) of food tourism using the process of scenario planning. It demonstrates an application of scenario planning as a theory-building framework for food tourism and presents four scenarios representing different pathways, theories, drivers, trends and concepts associated with food tourism in the future. This is a timely and important volume given the issues of global food supply, climate change, authenticity, changing diets and the rise of food tourism as the core of the experience economy.
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The Business of Tourism - Claire Humphreys, J. Christopher Holloway
Tourism as an industry is constantly evolving. Trends and attitudes are susceptible to changes in what people look for in a holiday, which can change within different economic contexts; generational shifts; the political landscape; and most recently, the Covid-19 global pandemic. This popular and comprehensive textbook helps students to not only understand these changes but study them with a critical mindset and historical perspective, desirable for success in assessments. The text also continues to retain its focus on ‘business’ and the operational aspects of tourism, making it especially useful for students considering a career and/or short term placement in the tourism industry. This 12th edition of The Business of Tourism includes updates to take in changes to the tourism industry and consumption behaviours as a result of: Brexit (the UK’s decision to leave the European Union) the pandemic and its impacts on nature; the operation of attractions; event tourism; hotel chains; transport; and governmental support Sustainability and the reduction of the negative impacts caused by tourism Chris Holloway was a former Professor of Tourism Management at the University of the West of England. Claire Humphreys is a former Head of Department and Principal Lecturer at the University of Westminster. Â
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Sport Tourism Development - James Higham, Tom Hinch
This book critically explores sport-related tourism drawing on the fields of sport management, the sociology of sport, consumer behaviour, sports marketing, economic, urban and sports geography, and tourism studies. It presents multidisciplinary perspectives of sport tourism, as structured by the geographical concepts of space, place and environment. The volume offers a comprehensive update of the discussions presented in the two previous editions, recognising the significant growth in sub-elite participation sports and addresses spectator-based sport events, participation-based sport events, active sport, and sport heritage activities. It aims to advance theoretical thinking on the subject of sport tourism development and critical thinking on the interplay of local and global forces in sport and tourism development. It continues to be an important text for students and researchers in tourism studies, human geography, sports geography, sociology of sport, sports management, sports marketing and history of sport.
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Industry 5.0 - Uthayan Elangovan
Technology has created innovative new prospects for manufacturing industries with Industry 4.0 and has helped further the growth of the manufacturing sector. This book focuses on the next stage, which is Industry 5.0, and the steps in taking automation to that next level by increasing processes and operational efficiency, as well as reducing workforce size.Industry 5.0: The Future of the Industrial Economy discusses the integration of product, process, machine, software, and industrial robots in realizing Industry 5.0. It covers the dual integration of human intelligence with machine intelligence and reviews the results of making use of Industrial Internet of Things (IIoT) and Artificial Intelligence (AI). The creation of a new category of robots named Collaborative Robots (Cobots) specifically designed to speed up the manufacturing process and profitability is explored. This book also explores how to reduce waste in product design through the manufacturing process and offers more personalized and customized products for customers.Manufacturing, design, industrial, and mechanical engineers, as well as practicing professionals, will find this book of interest. Management executives, CIOs, CEOs, IT professionals, and academics will also find something of value in this book that takes Industry 4.0 to Industry 5.0 and beyond.
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Environmental, Social, and Governance Strategies in the Hospitality and Tourism Industry
This book provides an overview of Environmental, Social, and Governance (ESGs) concepts in the hospitality and tourism industry. As EGS become more prevalent as a strategic management and development tool, there is need to understand a holistic picture of ESG practices.
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Human Resource Management in the Hospitality Industry - Michael J. Boella, Steven Goss-Turner
Human Resource Management in the Hospitality Industry: A Guide to Best Practice takes a ‘process’ approach and provides the reader with an essential understanding of the purpose, policies and processes concerned with managing an enterprise’s workforce within the current business and social environment.Since the ninth edition of this book there have been many significant developments in this field and this new edition has been completely revised and updated in the following ways:Extensively updated content to reflect recent issues and trends relevant to the hospitality industry including: changing labour market profiles and the ‘gig’ economy, the digital transformation of HRM practices, employer branding developments, talent management strategies, employee well-being considerations, and contemporary concerns over diversity, gender and harassment at work.Five new chapters on: organizational culture, modern labour markets, emotions and well-being, careers in hospitality, and digital HRM.New international case studies throughout to explore key issues and show real-life applications of HRM in the hospitality industry.Written in a user-friendly style, each chapter includes international examples, bulleted lists, guides to further reading and exercises to test knowledge.
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Competency Based Human Resource Management - Anindya Basu Roy, Sumati Ray
This book balances theory and illustrations to elucidate the application of competency modeling across varied industry domains. The book provides a methodology for developing reliable and valid psychometric tools for assessment. The book elaborately covers two most popular approaches – assessment center and 360-degree assessment – along with their pros and cons and most importantly insights on which approach to apply where.This book will help readers gain conceptual as well as practical insights into competency modeling, competency assessment and the integration of competency models into Human Resource Management (HRM). Apart from covering all the relevant topics adequately, the book delves into analytics related to the design of competency models as well as the setting up of assessment systems. There is a chapter dedicated to designing psychometric tools for competency assessment advocating the use of statistical tools like tests of significance and test design concepts like item analysis, reliability and validity. There is another chapter dedicated to how a Human Resource Department can play a facilitator’s role in setting up a competency based HRM.The book would be useful for students, researchers and faculty of Business Management courses especially those specializing in Human Resource Management. It will be an invaluable resource for ... Unknown localization key: "more"
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Understanding Tourism - Dan Knox, Kevin Hannam
This text introduces tourism students to concepts drawn from critical theory, cultural studies and the social sciences. It does so with a light and readable touch, highlighting the ideas that underlie contemporary critical tourism studies in a practical and engaging way. Specifically, the authors examine how post-structuralist thought has led to a re-imagining of power relationships and the ways in which they are central to the production and consumption of tourism experiences. Eleven clear, relevant chapters provide an accessible introduction to tourism defining, explaining and developing the key issues and methods in this exciting field. These topics include:• Regulating Tourism• Commodifying Tourism• Embodying Tourism• Performing Tourism• Tourism and the Everyday• Tourism and the Other• Tourism and the Environment• Tourism and the Past• Tourism Mobilities• Researching TourismA strong teaching text, this will be well received by lecturers seeking an authoritative, multi-disciplinary book on contemporary tourism and by students who want a practical, grounded introduction which understands their learning and research needs.
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Essentials of Tourism - Chris Cooper
Will robots take over as hotel staff? How has the rise of social media impacted upon tourism marketing? Will trust in travel be regained following the pandemic? For answers to these and many other contemporary tourism questions, look no further than this fourth edition of Essentials of Tourism. Maintaining its concise, lively and accessible style for students, key updates to this edition include: New content related to the impact of Covid-19 on tourism, changing government policy, VR tourism and the metaverse, climate change, sustainable tourism and the Sustainable Development Goals (SDGs) A range of new case studies and examples showing how tourism theory can be applied in varied and international contexts A focus on both technology and skills and employability for the tourism sector in every chapter A recommended ‘classic paper’ per chapter marking key milestones in tourism thinking Essentials of Tourism is essential reading for all tourism students looking for the very latest coverage of the field and industry. Chris Cooper is Professor in the School of Events, Tourism and Hospitality Management at Leeds Beckett University, UK. He was awarded the UNWTO Ulysses Medal for his contribution to tourism education and policy. Â
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Social Tourism at the Crossroads
Social tourism is at a pivotal point. Over the past decade, there has been increased interest and research into social tourism issues, and as a result there is now much greater evidence on the important role that social tourism can play in providing significant benefits for the people supported through social tourism schemes. However, despite these advances and awareness of the benefits of tourism participation in most countries, there is still much confusion and ambiguity about the definition, role, and purpose of social tourism.This comprehensive volume reflects recent shifts in social tourism research by focusing on target groups and the benefits or constraints of these groups in holiday participation. The authors explore the diversity of issues, theories and social contexts that are relevant to social tourism research, offering a range of quantitative and qualitative methods and experimental designs as well as various policy and practice contexts to address policy issues. They also highlight opportunities for greater intensity of research on the importance of policy in advancing social tourism and to stress the fundamental role that social tourism can play in achieving strategic policy goals towards enhancing wellbeing, citizenship, and quality of life in the future.This book was originally published as ... Unknown localization key: "more"
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Tourism Management - Clare Inkson, Lynn Minnaert
This introductory text provides readers with a robust understanding of tourism and its industries, including how destinations are developed, marketed and managed, and how tourism impacts communities, environments and economies. The authors discuss the critical issues affecting 21st century tourism, such as sustainability, the climate crisis, globalisation, community, technology, the environment and the sharing economy. The text has been fully updated in light of the Covid-19 pandemic and its notable, and in some cases lasting, impacts on the tourism industry. The text features new mini-case studies (snapshots) and international case studies from countries around the globe including USA, Saudi Arabia, India, China, New Zealand, Australia, Namibia and the UK. It discusses the latest trends in transport, hospitality, attractions and the travel trade and includes examples from major tourism companies including Trip.com, TUI and Airbnb. The book is suitable for students who are starting their tourism studies as part of their college or university education. Clare Inkson is a Senior Lecturer in Tourism and Course Leader of BA Tourism with Business at the University of Westminster, London. Lynn Minnaert is the Academic Director and Clinical Associate Professor at New York University’s Jonathan M. Tisch Center for Hospitality and Tourism.
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Tourism
Examines how temporality manifests in and impacts tourism in different parts of the world looking at climate, culture and/or structural conditions of the tourism operation. It looks at the reasons and causes for temporality within tourism and how this effects both the industry, the consumer and the environment.Divided into four parts, Tourism: A temporal analysis looks at:* The dimensions and relationships between time and tourism: the causal reasons for seasonality in tourism, links between seasonal variations and visitation and why people travel when they do.* The operational dimensions of temporality: the challenges of ''peak season'' and ''low season'', pricing, planning, managing the labour demands and yield systems.* Strategic responses to temporal variation: the role of temporality/seasonal variation as a policy issue, the role of festivals and events in combatting temporality and the effect of social media.* The End of Temporality?: the rise of ''year-round '' tourism, its enablers and its’ resulting effects both positive nad negative in the industry, the environments and the economy.With contributions from international experts from academia and industry, this text uses case students and vignettes throughout to contextualise the theory and enabling students to have a better understanding in order to critique and question the issues ... Unknown localization key: "more"
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Tourism Governance
Tourism Governance takes a systematic approach to reveal the varying internal and external dynamics that influence tourism policy and strategy across countries. With particular attention to the role of stakeholders and governmental scales, the book offers a broad geographic representation, highlighting the diversity of governance relationships towards tourism in Colombia, Egypt, Finland, France, India, Italy, Lebanon, Mexico, Oman, Poland, Portugal, Thailand, Tunisia, Turkey, and United States. Two additional chapters push beyond borders to examine tourism driven nongovernmental organizations and international tourism governance. As the first and only comprehensive comparative analysis of tourism across governmental systems, Tourism Governance promises to be a platform for inspiring critical discourse on the forces that shape this global industry.
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Tourism - Stephen J. Page, Joanne Connell
Tourism can be a challenging subject for students because it is both dynamic and susceptible to economic turbulence and shifts in trends. Tourism: A Modern Synthesis is an essential textbook for tourism students seeking a clear and comprehensive introduction to their studies that addresses these challenges. The authors apply a business approach to the subject, reflecting developments in the teaching and content of university courses, and the text covers both key principles and contemporary themes and issues at a global scale.Among the new features and topics included in this fifth edition are:New and fully updated case studies to reflect current trends and emerging markets including Africa and Asia.Up-to-date content on disruptive technologies such as Airbnb, low-cost airlines, the e-travel revolution and future developments.Current debates in sustainable tourism including the anti-tourism movement, plastic use and the Sustainable Development Goals.New content on evolving topics such as future employment, human resource management in tourism and generational marketing.Fully updated statistics and data.A brand-new Companion Website including an instructor’s manual, supplementary case studies, weblinks, multiple choice questions and PowerPoint slides.This is the ideal guide to tourism for students across all levels, serving as a point of reference throughout a programme of study.
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The Power of New Urban Tourism
The Power of New Urban Tourism explores new forms of tourism in urban areas with their social, political, cultural, architectural and economic implications. By investigating various showcases of New Urban Tourism within its social and spatial frames, the book offers insights into power relations and connections between tourism and cityscapes in various socio-spatial settings around the world.Contributors to the volume show how urban space has become a battleground between local residents and visitors, with changing perceptions of tourists as co-users of public and private urban spaces and as influencers of the local economies. This includes different roles of digital platforms as resources for access to the city and touristic opportunities as well as ways to organise and express protest or shifting representations of urban space. With contemporary cases from a wide disciplinary spectrum, the contributors investigate the power of New Urban Tourism in Africa, Asia, the Americas, Europe and Oceania. This focus allows a cross-cultural evaluation of New Urban Tourism and its dynamic, and changing conception transforming and subverting cities and tourism alike.The Power of New Urban Tourism will be of great interest to academics, researchers and students in the fields of cultural studies, sociology, the political sciences, economics, history, ... Unknown localization key: "more"
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Tourism Dynamics
Tourism Dynamics: New perspectives and changing directions provides theoretical and practical insights with a multi-disciplinary and inter-disciplinary approach to the study of tourism and emerging topics that will change the future of the industry, either positively or negatively. It offers a platform for critical discussion and examines emergent controversies within the tourism industry including the growth of alternative business models (e.g. sharing economy business models), travel in light of climate change and human resource ethics given the increasing adoption of artificial intelligence (AI), data and algorithms.With contributions from an international body of academic experts, each chapter highlights and critiques emerging insights and is underpinned with a thorough theoretical and practical knowledge.Issues discussed include risk management awareness; well-being in tourism; the online purchasing process; volunteer tourism; destination resilience and competitiveness and much more.Tourism Dynamics: New perspectives and changing directions is a must have volume for all tourism and hospitality students and educators, enabling students to enhance their critical thinking skills and educators to reflect on the influences of new directions on the industry.
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Control, Abuse, Bullying and Family Violence in Tourism Industries - Elisa Zentveld
This book explores the roles that control, abuse, bullying and family violence can play within the tourism system. While it is generally understood that such behaviours are significant issues in society, the correlation between these types of behaviour and tourism has not been assessed in scholarly circles. The volume sets out to explain each of these behaviours within tourism industries using autoethnography as its method. This book reveals the heightened risk of family violence during family events, sporting events and in the tourism system, and explains that risks continue and can even increase after separating from a perpetrator of family violence. This is an important and under-researched area in the tourism and events literature and will be of interest to researchers and practitioners in these fields, as well as family violence, social work, health and law.You can see the author''s blog post about her work here:Â https://channelviewpublications.wordpress.com/2023/03/22/the-dark-side-of-family-tourism/
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Sustainable Marketing of Transformative Heritage Tourism
This book proposes that sustainable marketing should be founded on a higher level of consciousness, governed by the Eastern ethical principles of dharma and karma. It suggests a socially responsible, integrated marketing strategy to boost transformational heritage tourism.The book puts forward a framework to promote and inspire transformative heritage tourism from a sustainable marketing perspective. Drawing on examples from different parts of the world such as Thailand, China, the USA, India, Australia, the United Kingdom, Spain, and Hong Kong, it takes a unique approach by integrating elements associated with distributive justice, procedural justice, morally motivated existentialist authentic experiences and the well-being of visited and visiting environments. The book pivots on the planning and marketing of heritage of communities such as local, descendent and indigenous across eight broad themes: (1) promotion and sustainable branding of heritage tourism; (2) empowerment of indigenous communities; (3) authenticity and conservation of heritage; (4) safeguarding of art, culture and cultural landscapes; (5) economic viability for the host communities; (6) interpretation and resolution of dissonant heritage representations; (7) stimulating audience engagement and co-created mindful spaces and; (8) facilitating moral consciousness and stimulating lasting inner transformation in guests and hosts. Scholars can replicate and/or test the proposed guided ... Unknown localization key: "more"
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Tourism Theory - Alexandre Panosso Netto, Guilherme Lohmann
Developed from the successful Portuguese textbook Teoria do Turismo, Tourism Theory provides clear and thorough coverage of all aspects of tourism theory for students and researchers of tourism. It examines general concepts in tourism; disciplines and topics; the tourist; intermediation, distribution and travel; and the tourism destination.
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International Case Studies on Tourism Destination Management and COVID-19 - Simon Hudson
International Cases on Tourism Destination Management and COVID-19 provides students, lecturers and practitioners with an essential real-life resource on how different tourism destinations around the world have been impacted by, and responded to, the COVID-19 pandemic. These 34 in-depth case studies from the Americas, the APAC region, Europe, and the Middle East allow a global perspective, and acts as a toolkit than can be used to design a better future for tourism destinations that embraces sustainability and collaboration. For each case study, secondary sources such as media articles, industry and government reports, campaign materials, websites and social media channels have been closely analysed. In addition, interviews have been conducted with destination marketers, government officials, tour operators, professional guides, and hotel managers to provide a holistic view for each destination. Each case study is structured around COVID-19 impacts, responses and outcomes, and includes further reading, video links, and discussion questions to challenge students further in their self-study and to encourage in-class discussions. This is an essential resource for tourism students and lecturers across the curriculum, and a fascinating read for anyone in the business of tourism.
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Cases For Event Management and Event Tourism
* Fully developed case studies all with theoretical underpinning and clear learning outcomes.* Teaching notes accompany all cases which specify teaching methods to be adopted for effective use in the classroom.* Teaching Instructions and Lesson Plans provide which offer a step-by-step teaching process, how students should be organized, information to be provided, the questions to be raised, and suggested assignments.A comprehensive collection of fully developed case studies of event management and event tourism main areas, including human resources, leadership, marketing, strategy, operations, stakeholder management, and evaluation, all written by international experts. The cases mirror the practices and challenges in the event management industry across the globe – in different regional contexts and cultures – integrating theory with functional and operational perspectives. All are accompanied with teaching notes that explain learning outcomes, theoretical underpinnings, teaching methods, and provide detailed learning activities, questions and tools for analysis and guided assignments.Cases For Event Management and Event Tourism is a must have collection for all those studying and teaching event management nad event tourism. It contextualizes understanding and provides a real-life perspective on the theory, models and best practice in the industry.Part of the Event Management Theory and Methods Series. This series examines the ... Unknown localization key: "more"
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Tourism in Egypt Through the Ages - Charlotte Booth
Let''s go on a journey through 5,000 years of tourism in Egypt starting with the pre-2011 economic height, back through the Thomas Cook cruises in the nineteenth century to the ancient Egyptians themselves making journeys down the Nile to visit Abydos and Memphis on pilgrimage, or to travel for work.Whilst tourism itself is a new concept exploring the local (and not so local environment) is almost hardwired into human nature. And considering the Giza pyramids were a thousand years old at the time of Ramses II, there would have been many wonderful things to see.This book explores the tourism industry and its development from selling amulets at ancient temples, through manufacturing mummies for tourists to buy to adventure trips in the modern day. As numbers of visitors increased so did the business of tourism including refreshments, accommodation, guided tours and souvenirs.This book will provide a comprehensive introduction to Egypt and its attraction to tourists from the pharaonic period to the modern day. Whilst thousands of years separate us the evidence shows many travelled for the same reasons people do today.
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Contemporary Perspectives on Shopping, Retail and Tourism
In the contemporary world of guaranteed change, shopping remains a constant in the tourism experience, even though its forms, measures, functions and manifestations are continuously evolving. This book offers traditional perspectives on shopping and tourism and updates current thinking in relation to experiences, and internal and external forces that affect retail change and shopping behaviour. It also examines how technology and changes in travel create new retail spaces, virtual spaces and retailscapes in tourism contexts. The volume provides a global perspective, with empirical examples being utilised from many parts of the world in a series of conceptually driven chapters on current issues, opportunities, challenges and paradigms in the relationship between shopping and tourism.
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Tourism - About Traveling and Vacationing in our Time - Kurt Luger
Tourist travel has become part of the lifestyle of Western industrial society. For today’s travelers, recreation and curiosity, experiencing the world and gaining status have been the main motivations, whereas generating income or profit has been the focus of the more or less professional service providers who still style themselves ''hosts''. But the benefits of tourism also have their drawbacks – not least for the local residents who do not participate in tourism but are affected by traffic, high prices in restaurants and housing. Another loser is unprotected nature, the environment, as tourism infrastructure eats up the landscape. As with any industry, there are downsides to a business where the sun always seems to shine. This book examines the many contradictions, in hopes of promoting more conscious, responsible forms of tourism.
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Artificial Intelligence in Tourism, Hospitality and Events: Revolutionising Experiences
Artificial Intelligence (AI) in Tourism, Hospitality and Event: Revolutionising Experiences provides in-depth insights, practical examples, and best practices tailored specifically for professionals and academics in the fields of tourism, hospitality and events. It goes beyond theoretical concepts and to explore the real-world implementation of AI technologies, highlighting their potential impact and benefits within the industry. This industry-specific focus makes it a valuable resource that explains and harnesses the power of AI in the context of tourism and hospitality. •A comprehensive resource that combines theoretical knowledge with practical relevance. •Covers a vast overview of AI applications, encompassing various subtopics such as personalized recommendations, chatbots, revenue management, and destination management. •Includes dedicated sections with real-world case studies showcasing successful AI implementations in the industry. •Analyses the lessons learned from AI-driven projects and identifies best practices and strategies that can be adopted in the industry. •Offers practical recommendations for and from industry professionals on harnessing the power of AI in their businesses. With an experienced team of contributors from both academia and industry, each chapter is written in a user friendly style with pedagogic features such as chapter objectives, vignettes and real life case studies and summaries.
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Entrepreneurship in Hospitality and Tourism
•Discusses the social and cultural dimensions of entrepreneurship; •Includes case studies from a wide range of Hospitality and Tourism sectors; •Industry perspectives and examples included to contextualise the theory.Entrepreneurship in Hospitality and Tourism: a global perspective second edition provides a new and definitive overview of the vital role and effective practice of entrepreneurship in one of the most dynamic industry sectors in the world. The highly qualified international team of contributors ensures a global perspective. The editors clearly outline the key theoretical perspectives and go on to cover the various types of entrepreneurship. Fully informed by the latest research, it incorporates: •different country contexts; •the social and cultural dimensions of entrepreneurship; •case studies from a wide range of Hospitality and Tourism sectors; •Industry perspectives and examples included.
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Research Methods in Tourism, Hospitality and Events Management - Susan Horner, Natalie Semley, Paul Brunt
In Research Methods in Tourism, Hospitality and Events Management, the authors use a step-by-step approach to guide students through the whole research process, from initial ideas, through to writing up and presenting the findings. Coverage of the Internet and the digital environment as a space to carry out research has been included, and the use of technology in analysis such as SPSS, NVivo and Qualtrics is covered alongside the more traditional ‘by-hand’ methods. Hints, tips, exercises as well as end-of-chapter case studies demonstrate real challenges and practical examples from a variety of settings to help students understand how to manage and present their own research. The book is complemented by examples of tourism destinations from Spain, Switzerland, Italy and India, and a selection of PowerPoint slides for lecturers. Suitable for undergraduate and foundation degree students undertaking a research project in Tourism, Hospitality or Events Management.
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The Role of Artificial Intelligence in the Tourism and Hospitality Sector
This timely, expert-led book brings together the latest academic and practitioner insights on AI technology within the hospitality and tourism industries.The disruptive nature of AI is captured in a logically structured and accessible way, with global case studies covering the latest technological developments in AI via a wide range of detailed, ‘real world’ examples designed to help the reader understand how this complex subject area is applied in industry. Topics covered include privacy concerns, AI in hotels, personalization of the guest experience, travel planning, virtual assistants and recommendation systems, sustainability, blockchain, AR, VR, IoT, smart destinations and big data analytics, amongst others. Chapters also include insights on governmental policies, environmental sustainability, social change, and how these impact and interact with AI technologies within the context of tourism and hospitality.This volume is of pivotal interest to students, scholars and academics in the fields of tourism, hospitality, business, management, human geography, social sciences and sustainability, as well as those with an interest in AI technology more generally.
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Cambridge IGCSE Travel and Tourism - Fiona Warburton, John D. Smith
Endorsed by University of Cambridge International Examinations. Cambridge IGCSE Travel and Tourism has been written specifically for the Cambridge IGCSE Travel and Tourism syllabus. Sections have been split into units, each dealing with a particular topic, and are cross-referenced to other units wherever appropriate. This new title contains a wide variety of activities and questions to check and facilitate students'' understanding, as well as case studies and illustrative examples encouraging subject-based knowledge and a truly international approach.
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Marketing for Hospitality and Tourism, Global Edition - Philip Kotler, James Makens, Seyhmus Baloglu, John Bowen
For courses in Hospitality Marketing, Tourism Marketing, Restaurant Marketing, or Hotel Marketing. Marketing for Hospitality and Tourism, 6e is the definitive source for hospitality marketing courses. Taking an integrative approach, this highly visual, four-color book discusses hospitality marketing from a team perspective, examining each hospitality department and its role in the marketing mechanism. These best-selling authors are known as leading marketing educators and their book, a global phenomenon, is the most frequent adoption for the course. Developed with extensive student and professor reviews, this edition includes new coverage of social media, discussion of current industry trends, and hands-on application assignments.
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Tourism: Principles and Practice - David Gilbert, Fletcher John, Alan Fyall, Stephen Wanhill
Thanks to its engaging writing style and accessible structure, Fletcher has become the ultimate one-stop text for any student studying Tourism. Its broad appeal and popularity increases with each new edition, making it excellent value for any student who wants to understand and explore the principles of the subject. Well-liked by students and lecturers alike, Tourism: Principles and Practice is the ultimate reference text for anyone wishing to understand the complex and varied issues involved with such a diverse and constantly changing subject.
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Technology and Social Transformations in Hospitality, Tourism and Gastronomy
Addressing technology and social transformation in tourism, hospitality and gastronomy, this text presents research and case studies, on the practices adopted within the industry. It provides insight in to these areas of growing study interest and is a resource for those researching within the areas of tourism development and hospitality.
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Tourism in Britain - Dr Peter Robinson
Many of Britain’s best-known tourist destinations have been open to visitors for several decades. In some cases, for several centuries. This book explores Britain’s rich cultural heritage and the sometimes peculiar, unusual and eccentric development of the nation’s tourism industry. It looks at some of the more surprising aspects of Britain’s best-known attractions and takes readers on a journey of exploration to some lesser-known places with some fascinating histories, offers new perspectives on popular knowledge and looks at the way that the visitors of yesteryear have shaped and influenced today’s tourist experiences.Peter Robinson presents a vibrant selection of rarely seen photographs from the Victorian period to the early twenty-first century to illustrate the story of tourism in Britain.
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The Future of Dark Tourism
This book offers critical scenarios of dark tourism futures and how our significant dead will be remembered in future visitor economies. It outlines key features of difficult heritage and future cultural trauma and highlights the role of technology, immersive visitor experiences and the thanatological condition of future dark tourism.
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Cambridge IGCSE™ Spanish as a Foreign Language Teacher’s Resource with Digital Access - Victor Gonzalez, Francisco Lara, Manuel Capelo
This print and digital teacher''s resource helps you explore the full potential of the Cambridge IGCSE™ Spanish as a Foreign Language series. It contains lesson ideas for mixed ability classes, answers to the coursebook and workbook exercises and explains pedagogical aims of classroom activities. The Cambridge Elevate teacher''s resource contains editable worksheets, vocabulary lists, editable audioscripts and audio files for the listening activities in the coursebook. Together they help you save time when planning and preparing lessons, and allow you to mark quickly and confidently. For more information on how to access Cambridge Elevate, please see inside the front cover.
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Introduction to Industrial Internet of Things and Industry 4.0 - Anandarup Mukherjee, Sudip Misra, Chandana Roy
Industrial IoT (IIoT) and Industry 4.0 are newly developing and fast emerging domains of interest among students, researchers, and professionals in academia and industry. Due to the popular demand of this topic, Introduction to Industrial Internet of Things and Industry 4.0 is written to serve a diverse readership from the domains of computer science and engineering, mechanical engineering, information technology, industrial engineering, electronics engineering, and other related branches of engineering. Based on the lead authorÂ’s massive open online courses (MOOCs), this book can be used as a textbook on the emerging paradigm of Industry 4.0 and IIoT, as well as a reference for professionals working in sectors of IIoT.The book covers the significant aspects of IIoT in detail, including sensors, actuators, data transmission, and data acquisition, which form the core of IIoT. Topics and concepts are presented in a comprehensive manner, so that readers can develop expertise and knowledge. The book helps beginners to gain a basic idea of Industry 4.0 and IIoT as the first section is an overview of IoT applications, infrastructure-based protocols, cloud computing, and fog computing. The second section is designed to impart a basic knowledge of Industry 4.0 and IIoT as well as of the ... Unknown localization key: "more"
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Building Human Capital in Tourism and Hospitality
Combining theoretical and practical viewpoints this book offers critical and reflective perspectives on competencies development, graduate employability, and the improvement of human resource management practices in the tourism and hospitality industry.
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Human-Animal Relations in Tourism, Leisure and Development
A presentation of human-animal relationships in the fields of tourism, leisure and local development in Latin America. Via multi-disciplinary theory, methodology, empirical and ethical approaches, it presents relationships from co-created interspecies experiences, welfare and conservation to conflicting interactions for both humans and animals.
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Elephant Welfare in Global Tourism
The elephant industry has complex characteristics ranging from a solitary mahout with one elephant to entrepreneurs owning several camps of 100+ elephants. This book studies the difficulties facing captive and wild elephants since the COVID-19 pandemic which damaged tourism, the main industry supporting elephants and communities dependent on them.
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Marine Tourism, Climate Change, and Resilience in the Caribbean, Volume II
As the nations of the Caribbean respond to the emerging effects of climate change and prepare for those to come, tourism has the potential to either worsen or mitigate these impacts. This book looks specifically at marine recreation and how its various sectors are coping with and preparing for climate change in the Caribbean.
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English for Tourism: Ready to Order Workbook - Anne Baude, Anna Inesta, Montserrat Iglesias
The series builds learner confidence in the professional skills needed for the tourist industry whilst developing their language awareness. Students practise these skills in realistic case studies that reflect topical tourism issues.
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Smart Cities and Tourism
Smart cities are cities which use different types of electronic methods and sensors to collect data. The gathered information and data is then used to manage assets, resources and services efficiently to improve the operations across the city. This book provides a new insight for the current issues and opportunities in smart cities and related concepts in the next generation of urban evolution. The smart cities of tomorrow engage locals, visitors, governments and businesses in the intelligent, collaborative and connected ecosystem. To this end, the goal of this book is to provide better understanding of city services but also enhancing and evaluating the local and visitor experience and city decision-making processes by creating livable environments and business solutions. With international contributions from well-respected and international academics, it brings state-of-art knowledge on marketing management (and related areas e.g., urban studies) from a new modern perspective within the smart cities. Via academic research and international case studies, it discusses issues such as:•Smart tourists in smart cities•The evolution of the smart city•Smart trends in the tourism and hospitality industry•Smart sports in smart cities•Creating a smart tourist destinations•What does it mean for the locals – the smart city as a proposal to improve the ... Unknown localization key: "more"
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The Economics of the Oil and Gas Industry
Energy is a key resource for transformational development globally. Oil and gas continue to play a key role in this sector irrespective of the gradual transition towards renewables and will continue to do so in most developing and emerging economies in the near future. The industry is complex and highly capital intensive not only with significant risk, but also with significant benefits. Such a complex but important sector is generally not well understood both in academic and policy circles. This book fills this void by serving as a comprehensive reference to the oil and gas sector, with a focus on emerging markets and developing economies (EMDEs). It offers in-depth coverage of the critical and contemporary issues in the economics of the oil and gas industry by carefully integrating the relevant theoretical underpinnings and practical policy issues across the value chain of the industry in relation to the development, fiscal arrangements, and the economic and financing aspects of the industry. These insights will significantly deepen the understanding of the industry and extend knowledge of the sector in ways that existing books do not. The book includes relevant cases and, thus, will serve as a valuable resource for students taking courses in ... Unknown localization key: "more"
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Equipment and Components in the Oil and Gas Industry Volume 1 - Karan Sotoodeh
Equipment and Components in the Oil and Gas Industry Volume 1: Equipment provides an overview of the equipment used in the oil and gas industry, as well as various stages of the oil and gas industry, including geology, exploration, drilling, transportation, and refining. Using practical industry examples and an accessible approach, the book is a key reference point for those seeking to learn more about the industry.The equipment used in the oil and gas industry is wide ranging, from drilling equipment and wellhead equipment, such as casings, tubing, and wellhead Christmas trees, to equipment for the transportation of fluids and gases, such as pumps and compressors. The book presents a simplified method to choose the correct equipment for each task, as well as covering the selection of heat exchangers and storage tanks. Finally, this book covers turbines, motors, and other prime movers, alongside a flare system for disposing of unwanted or waste gases in oil and gas refineries and petrochemical plants.This book will be of interest to mechanical and chemical engineers working in the oil and gas industry.
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Equipment and Components in the Oil and Gas Industry - Karan Sotoodeh
This two volume set will provide an overview of the equipment and components used in the oil and gas industry. Using practical industry examples, and an accessible approach, the books are a key reference point for all those seeking to learn more about the industry.The set includes the following volumes: Volume 1 looks at the equipment used in the oil and gas industry, from drilling equipment, wellhead equipment such as casings, tubing, and wellhead Christmas trees, to equipment for the transportation of fluids and gases, such as pumps and compressors. Volume 2 covers both larger and smaller components used throughout the oil and gas industry, detailing the theory behind pressure gauges, temperature gauges, flow gauges, and level gauges.These books will be of interest to mechanical and chemical engineers working in the oil and gas industry
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Managing the Smart Revolution in Tourism Firms - Dr Francisco Navarro-Meneses
This practical book explains the key ideas that tourism practitioners and decision-makers must know to understand Smart Technologies, and the management principles supporting them. Real-life cases are provided to illustrate the true dimension of the "smart" phenomenon and the new frontiers that are yet to open in the coming years.
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Communication and Tourism - Dr Michael Tsangaris
The relationship between tourism and communication is intricate and is demonstrated in the cultural context of the Western world. This book unveils the synergy between these two domains, highlighting how communication taps into humanity's innate desire for movement, ultimately catalysing consciousness expansion and cultural evolution.
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Customer Service for Hospitality and Tourism - Simon Hudson, Louise Hudson
A fully revised and updated new edition of this bestselling and a unique text that explains not only the theory behind the importance of customer service but also acts as a guidebook for those wishing to put this theory into practice. In essence it is the ‘whys’ and ‘hows’of customer service. Fully updated with current statistics, trends, and examples, it is full of references to all the latest research from both academic and practitioner literature. Chapters cover important topics such as the financial and behavioural consequences of customer service, consumer trends influencing service, developing and maintaining a service culture, managing service encounters, the importance of market research, building and maintaining customer relationships, providing customer service through the servicescape, the impact of technology on customer service, the importance of service recovery, and promoting customer service internally and externally.The third edition of this book – like the first and second - is easy to read, very current, and full of references to all the latest research. Chapters cover important topics such as the financial and behavioral consequences of customer service, consumer trends influencing service, developing and maintaining a service culture, managing service encounters, the importance of market research, building and maintaining customer ... Unknown localization key: "more"
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Sustainability in the Hospitality Industry - Joseph S. Chen, Willy Legrand, Philip Sloan
Sustainability in the Hospitality Industry, Third Edition, is the only book available to introduce students to economic, environmental and socially sustainable issues specifically facing the industry as well as exploring ideas, solutions and strategies of how to manage operations in a sustainable way. Since the second edition of this book, there have been many important developments in this field and this latest edition has been updated in the following ways:Updated content including sustainable food systems, hotel energy solutions, impacts of technology, water and food waste management, green hotel design, certification and ecolabelling systems and the evolving nature of corporate social responsibility strategies.New chapters exploring environmental accounting and the internalization of externalities as well as the management of accessibility in hospitality.Updated and new international case studies with reflective questions throughout to explore key issues and show real-life operational responses to sustainability within the hospitality industry.This accessible and comprehensive account of Sustainability in the Hospitality Industry is essential reading for all students and future managers in the hospitality industry.
Objev podobné jako Sustainability in the Hospitality Industry - Joseph S. Chen, Willy Legrand, Philip Sloan