building human capital in tourism and hospitality

Combining theoretical and practical viewpoints this book offers critical and reflective perspectives on competencies development, graduate employability, and the improvement of human resource management practices in the tourism and hospitality industry.

Objev podobné jako Building Human Capital in Tourism and Hospitality

This timely, expert-led book brings together the latest academic and practitioner insights on AI technology within the hospitality and tourism industries.The disruptive nature of AI is captured in a logically structured and accessible way, with global case studies covering the latest technological developments in AI via a wide range of detailed, ‘real world’ examples designed to help the reader understand how this complex subject area is applied in industry. Topics covered include privacy concerns, AI in hotels, personalization of the guest experience, travel planning, virtual assistants and recommendation systems, sustainability, blockchain, AR, VR, IoT, smart destinations and big data analytics, amongst others. Chapters also include insights on governmental policies, environmental sustainability, social change, and how these impact and interact with AI technologies within the context of tourism and hospitality.This volume is of pivotal interest to students, scholars and academics in the fields of tourism, hospitality, business, management, human geography, social sciences and sustainability, as well as those with an interest in AI technology more generally.

Objev podobné jako The Role of Artificial Intelligence in the Tourism and Hospitality Sector

A fully revised and updated new edition of this bestselling and a unique text that explains not only the theory behind the importance of customer service but also acts as a guidebook for those wishing to put this theory into practice. In essence it is the ‘whys’ and ‘hows’of customer service. Fully updated with current statistics, trends, and examples, it is full of references to all the latest research from both academic and practitioner literature. Chapters cover important topics such as the financial and behavioural consequences of customer service, consumer trends influencing service, developing and maintaining a service culture, managing service encounters, the importance of market research, building and maintaining customer relationships, providing customer service through the servicescape, the impact of technology on customer service, the importance of service recovery, and promoting customer service internally and externally.The third edition of this book – like the first and second - is easy to read, very current, and full of references to all the latest research. Chapters cover important topics such as the financial and behavioral consequences of customer service, consumer trends influencing service, developing and maintaining a service culture, managing service encounters, the importance of market research, building and maintaining customer ... Unknown localization key: "more"

Objev podobné jako Customer Service for Hospitality and Tourism - Simon Hudson, Louise Hudson

příbory CAPITAL s potiskem měst
bag in box
Chardonnay bag in box
příčníky ROOF RACK IN 1 pro vozidla s hagusy
škrabadlo pro kočky INGA béžové
exkluzivní hodiny Made in Italy
certifikované ručníky OEKO-TEX MADE IN GREEN
povlečení s certifikátem MADE IN GREEN
certifikovaná osuška OEKO-TEX MADE IN GREEN
zmrzlinovač s funkcí Re-spin a Mix-In
WC kování s fixačním systémem FIX IN
povlečení s certifikátem OEKO-TEX MADE IN GREEN
designové hodiny Made in Italy
povlečení Glow in the Dark pro fanoušky
podsedák pro kočky Cat in Black
kvalitní saténové povlečení made in Czechia

Learn how to apply and embed sustainable travel business practices, and report data against global benchmarks such as the UN's Sustainable Development Goals, with this new postgraduate textbook.

Objev podobné jako Sustainable Tourism and Hospitality Management - Dr Brooke Hansen

This introductory text provides readers with a robust understanding of tourism and its industries, including how destinations are developed, marketed and managed, and how tourism impacts communities, environments and economies. The authors discuss the critical issues affecting 21st century tourism, such as sustainability, the climate crisis, globalisation, community, technology, the environment and the sharing economy. The text has been fully updated in light of the Covid-19 pandemic and its notable, and in some cases lasting, impacts on the tourism industry. The text features new mini-case studies (snapshots) and international case studies from countries around the globe including USA, Saudi Arabia, India, China, New Zealand, Australia, Namibia and the UK. It discusses the latest trends in transport, hospitality, attractions and the travel trade and includes examples from major tourism companies including Trip.com, TUI and Airbnb. The book is suitable for students who are starting their tourism studies as part of their college or university education. Clare Inkson is a Senior Lecturer in Tourism and Course Leader of BA Tourism with Business at the University of Westminster, London. Lynn Minnaert is the Academic Director and Clinical Associate Professor at New York University’s Jonathan M. Tisch Center for Hospitality and Tourism.

Objev podobné jako Tourism Management - Clare Inkson, Lynn Minnaert

Tourism can be a challenging subject for students because it is both dynamic and susceptible to economic turbulence and shifts in trends. Tourism: A Modern Synthesis is an essential textbook for tourism students seeking a clear and comprehensive introduction to their studies that addresses these challenges. The authors apply a business approach to the subject, reflecting developments in the teaching and content of university courses, and the text covers both key principles and contemporary themes and issues at a global scale.Among the new features and topics included in this fifth edition are:New and fully updated case studies to reflect current trends and emerging markets including Africa and Asia.Up-to-date content on disruptive technologies such as Airbnb, low-cost airlines, the e-travel revolution and future developments.Current debates in sustainable tourism including the anti-tourism movement, plastic use and the Sustainable Development Goals.New content on evolving topics such as future employment, human resource management in tourism and generational marketing.Fully updated statistics and data.A brand-new Companion Website including an instructor’s manual, supplementary case studies, weblinks, multiple choice questions and PowerPoint slides.This is the ideal guide to tourism for students across all levels, serving as a point of reference throughout a programme of study.

Objev podobné jako Tourism - Stephen J. Page, Joanne Connell

Smart cities are cities which use different types of electronic methods and sensors to collect data. The gathered information and data is then used to manage assets, resources and services efficiently to improve the operations across the city. This book provides a new insight for the current issues and opportunities in smart cities and related concepts in the next generation of urban evolution. The smart cities of tomorrow engage locals, visitors, governments and businesses in the intelligent, collaborative and connected ecosystem. To this end, the goal of this book is to provide better understanding of city services but also enhancing and evaluating the local and visitor experience and city decision-making processes by creating livable environments and business solutions. With international contributions from well-respected and international academics, it brings state-of-art knowledge on marketing management (and related areas e.g., urban studies) from a new modern perspective within the smart cities. Via academic research and international case studies, it discusses issues such as:•Smart tourists in smart cities•The evolution of the smart city•Smart trends in the tourism and hospitality industry•Smart sports in smart cities•Creating a smart tourist destinations•What does it mean for the locals – the smart city as a proposal to improve the ... Unknown localization key: "more"

Objev podobné jako Smart Cities and Tourism

Human resources are the most important and costliest assets in businesses of any nature and size, no matter where they are based in the world. Talent management is a key managerial function in MNCs and other organisations with a global presence, but its importance in small businesses and start-ups cannot be overlooked.At its most basic level, managing people in small businesses encompasses compliance with the applicable labour laws, hiring, and creating a channel for dealing with employee issues. The price of not having the right employees in a small business can be extremely high. Workers who are inefficient or in the wrong role can have critical consequences on the sustainability of a small business. While most entrepreneurs focus on marketing, finance, operations, and customers in their initial stages, this means that they at times fail to establish and address their HR function and the associated challenges that, if overcome, may help the organisation to meet all of its targets. This book aims to highlight these HR challenges and shed new light on how to answer them.

Objev podobné jako Managing Human Resources In Smes And Start-ups: International Challenges And Solutions

Memmler's The Human Body in Health and Disease, Fourteenth Edition is a textbook for introductory-level allied health and nursing students who need a basic understanding of anatomy and physiology, the interrelationships between structure and function, and the effects of disease on body systems. The features and content specifically meet the needs of those who may be starting their health career preparation with little or no science background. The Fourteenth Edition has been revised and updated where needed to improve organization of the material and to reflect current scientific thought.

Objev podobné jako Memmler's the Human Body in Health and Disease, Enhanced Edition - Barbara Janson, BA, MSEd Cohen, Kerry L. Hull

A groundbreaking new work that sheds light on case studies of linguistic human rights around the world, raising much-needed awareness of the struggles of many peoples and communities The first book of its kind, the Handbook of Linguistic Human Rights presents a diverse range of theoretically grounded studies of linguistic human rights, exemplifying what linguistic justice is and how it might be achieved. Through explorations of ways in which linguistic human rights are understood in both national and international contexts, this innovative volume demonstrates how linguistic human rights are supported or violated on all continents, with a particular focus on the marginalized languages of minorities and Indigenous peoples, in industrialized countries and the Global South. Organized into five parts, this volume first presents approaches to linguistic human rights in international and national law, political theory, sociology, economics, history, education, and critical theory. Subsequent sections address how international standards are promoted or impeded and cross-cutting issues, including translation and interpreting, endangered languages and the internet, the impact of global English, language testing, disaster situations, historical amnesia, and more. This essential reference work: Explores approaches to linguistic human rights in countries of great demographic diversity and conflictCovers cases of linguistic human rights ... Unknown localization key: "more"

Objev podobné jako The Handbook of Linguistic Human Rights

Do you find mastering research and statistical methods in the vast field of social sciences daunting? This book serves as an accessible introduction, guiding you through the core concepts needed to navigate data with confidence. From designing a study to presenting results, this text goes back to basics and provides a modern approach to understanding statistics.This first edition also offers: Comprehensive Coverage: Explores essential statistical methods relevant to social sciences, from descriptive statistics to spatial and temporal pattern analysis. An Accessible Writing Style: Engages students with a science communication approach, simplifying complex concepts. Visual Learning: Utilises figures and graphics to enhance understanding, making data presentation a key focus. Global Relevance: Includes examples with broad global applicability.With an array of online resources, this book is a must-have resource for building foundational skills in research and statistics as a beginner social scientist.

Objev podobné jako Exploring Data and Statistics in the Social Sciences - Tom Pering

"Toyota Kata gets to the essence of how Toyota manages continuous improvement and human ingenuity, through its improvement kata and coaching kata. Mike Rother explains why typical companies fail to understand the core of lean and make limited progress—and what it takes to make it a real part of your culture."—Jeffrey K. Liker, bestselling author of The Toyota Way"[Toyota Kata is] one of the stepping stones that will usher in a new era of management thinking."—The Systems Thinker"How any organization in any industry can progress from old-fashioned management by results to a strikingly different and better way."—James P. Womack, Chairman and Founder, Lean Enterprise Institute"Practicing the improvement kata is perhaps the best way we''ve found so far for actualizing PDCA in an organization."—John Shook, Chairman and CEO, Lean Enterprise InstituteThis game-changing book puts you behind the curtain at Toyota, providing new insight into the legendary automaker''s management practices and offering practical guidance for leading and developing people in a way that makes the best use of their brainpower.Drawing on six years of research into Toyota''s employee-management routines, Toyota Kata examines and elucidates, for the first time, the company''s organizational routines--called kata--that power its success with continuous improvement and adaptation. The ... Unknown localization key: "more"

Objev podobné jako Toyota Kata: Managing People for Improvement, Adaptiveness and Superior Results - Mike Rother

The first book to show how the concept of bodily organs emerged and how ancient tools influenced conceptualizations of human anatomy and its operations.  Medicine is itself a type of technology, involving therapeutic tools and substances, and so one can write the history of medicine as the application of different technologies to the human body. In Tools and the Organism, Colin Webster argues that, throughout antiquity, these tools were crucial to broader theoretical shifts. Notions changed about what type of object a body is, what substances constitute its essential nature, and how its parts interact. By following these changes and taking the question of technology into the heart of Greek and Roman medicine, Webster reveals how the body was first conceptualized as an “organism”—a functional object whose inner parts were tools, or organa, that each completed certain vital tasks. He also shows how different medical tools created different bodies.  Webster’s approach provides both an overarching survey of the ways that technologies impacted notions of corporeality and corporeal behaviors and, at the same time, stays attentive to the specific material details of ancient tools and how they informed assumptions about somatic structures, substances, and inner processes. For example, by ... Unknown localization key: "more"

Objev podobné jako Tools and the Organism - Colin Webster

A uniquely broad and fair-minded guide to making immigration policy ethical.Immigration is now a polarizing issue across most advanced democracies. But too much that is written about immigration fails to appreciate the complex responses to the phenomenon. Too many observers assume imaginary consensus, avoid basic questions, or disregard the larger context for human migration. In Borders and Belonging, Hiroshi Motomura offers a complex and fair-minded account of immigration, its root causes, and the varying responses to it. Taking stock of the issue''s complexity, while giving credence to the opinions of immigration critics, he tackles a series of important questions that, when answered, will move us closer to a more realistic and sustainable immigration policy. Motomura begins by affirming a basic concept--national borders--and asks when they might be ethical borders, fostering fairness but also responding realistically to migration patterns and to the political forces that migration generates. In a nation with ethical borders, who should be let in or kept out? How should people forced to migrate be treated? Should newcomers be admitted temporarily or permanently? How should those with lawful immigration status be treated? What is the best role for enforcement in immigration policy? To what extent does the arrival ... Unknown localization key: "more"

Objev podobné jako Borders and Belonging - Hiroshi Motomura

Your perfect companion to building confident assessment in teaching and learning in higher education. Assessment is a central part of teaching and learning in higher education and an area in which many university teachers lack confidence. Designed to work across academic disciplines, this is a practical, theory-informed resource for anyone in the higher education sector. It offers an in-depth view of assessment, exploring current practice and contemporary challenges. It offers guidance on contextual assessment design and the teaching that can support this, alongside a deep dive on marking, feedback and common assessment challenges. The final third of the book offers practical templates for a wide range of common assessment types including case studies, competence portfolios, essays and dissertations. Rachel Forsyth is an educational developer who works at Lund University, Sweden.

Objev podobné jako Confident Assessment in Higher Education - Rachel Forsyth

Artificial Intelligence (AI) in Tourism, Hospitality and Event: Revolutionising Experiences provides in-depth insights, practical examples, and best practices tailored specifically for professionals and academics in the fields of tourism, hospitality and events. It goes beyond theoretical concepts and to explore the real-world implementation of AI technologies, highlighting their potential impact and benefits within the industry. This industry-specific focus makes it a valuable resource that explains and harnesses the power of AI in the context of tourism and hospitality. •A comprehensive resource that combines theoretical knowledge with practical relevance. •Covers a vast overview of AI applications, encompassing various subtopics such as personalized recommendations, chatbots, revenue management, and destination management. •Includes dedicated sections with real-world case studies showcasing successful AI implementations in the industry. •Analyses the lessons learned from AI-driven projects and identifies best practices and strategies that can be adopted in the industry. •Offers practical recommendations for and from industry professionals on harnessing the power of AI in their businesses. With an experienced team of contributors from both academia and industry, each chapter is written in a user friendly style with pedagogic features such as chapter objectives, vignettes and real life case studies and summaries.

Objev podobné jako Artificial Intelligence in Tourism, Hospitality and Events: Revolutionising Experiences

In Research Methods in Tourism, Hospitality and Events Management, the authors use a step-by-step approach to guide students through the whole research process, from initial ideas, through to writing up and presenting the findings. Coverage of the Internet and the digital environment as a space to carry out research has been included, and the use of technology in analysis such as SPSS, NVivo and Qualtrics is covered alongside the more traditional ‘by-hand’ methods. Hints, tips, exercises as well as end-of-chapter case studies demonstrate real challenges and practical examples from a variety of settings to help students understand how to manage and present their own research. The book is complemented by examples of tourism destinations from Spain, Switzerland, Italy and India, and a selection of PowerPoint slides for lecturers. Suitable for undergraduate and foundation degree students undertaking a research project in Tourism, Hospitality or Events Management.

Objev podobné jako Research Methods in Tourism, Hospitality and Events Management - Susan Horner, Natalie Semley, Paul Brunt

Addressing technology and social transformation in tourism, hospitality and gastronomy, this text presents research and case studies, on the practices adopted within the industry. It provides insight in to these areas of growing study interest and is a resource for those researching within the areas of tourism development and hospitality.

Objev podobné jako Technology and Social Transformations in Hospitality, Tourism and Gastronomy

A presentation of human-animal relationships in the fields of tourism, leisure and local development in Latin America. Via multi-disciplinary theory, methodology, empirical and ethical approaches, it presents relationships from co-created interspecies experiences, welfare and conservation to conflicting interactions for both humans and animals.

Objev podobné jako Human-Animal Relations in Tourism, Leisure and Development

This book explores the roles that control, abuse, bullying and family violence can play within the tourism system. While it is generally understood that such behaviours are significant issues in society, the correlation between these types of behaviour and tourism has not been assessed in scholarly circles. The volume sets out to explain each of these behaviours within tourism industries using autoethnography as its method. This book reveals the heightened risk of family violence during family events, sporting events and in the tourism system, and explains that risks continue and can even increase after separating from a perpetrator of family violence. This is an important and under-researched area in the tourism and events literature and will be of interest to researchers and practitioners in these fields, as well as family violence, social work, health and law.You can see the author''s blog post about her work here:Â https://channelviewpublications.wordpress.com/2023/03/22/the-dark-side-of-family-tourism/

Objev podobné jako Control, Abuse, Bullying and Family Violence in Tourism Industries - Elisa Zentveld

Inspire your students to develop their knowledge of the hospitality and catering industry and improve their cooking skills with this new textbook from the UK''s Number 1 Hospitality & Catering publisher*. This textbook combines easily digestible content with engaging activities and exam-style questions to help students develop the knowledge, skills and exam technique they need for units 1 and 2 of the updated qualification (for first teaching September 2022).- Introduce each topic with clear summaries and keyword definitions presented in an easily digestible format- Reinforce understanding with ''Knowledge check'' questions and scaffolded activities - Improve confidence with guidance on even the most complex practical skills- Prepare for assessment with exam-style questions and mock controlled assessment activities alongside expert guidance from authors Bev Saunder and Yvonne Mackey - Explore what it''s like to work in the vibrant hospitality and catering industry from a range of business case studies*according to Nielsen sales data

Objev podobné jako WJEC Level 1/2 Vocational Award in Hospitality and Catering - Bev Saunder, Yvonne Mackey

Tourist travel has become part of the lifestyle of Western industrial society. For today’s travelers, recreation and curiosity, experiencing the world and gaining status have been the main motivations, whereas generating income or profit has been the focus of the more or less professional service providers who still style themselves ''hosts''. But the benefits of tourism also have their drawbacks – not least for the local residents who do not participate in tourism but are affected by traffic, high prices in restaurants and housing. Another loser is unprotected nature, the environment, as tourism infrastructure eats up the landscape. As with any industry, there are downsides to a business where the sun always seems to shine. This book examines the many contradictions, in hopes of promoting more conscious, responsible forms of tourism.

Objev podobné jako Tourism - About Traveling and Vacationing in our Time - Kurt Luger

In the contemporary world of guaranteed change, shopping remains a constant in the tourism experience, even though its forms, measures, functions and manifestations are continuously evolving. This book offers traditional perspectives on shopping and tourism and updates current thinking in relation to experiences, and internal and external forces that affect retail change and shopping behaviour. It also examines how technology and changes in travel create new retail spaces, virtual spaces and retailscapes in tourism contexts. The volume provides a global perspective, with empirical examples being utilised from many parts of the world in a series of conceptually driven chapters on current issues, opportunities, challenges and paradigms in the relationship between shopping and tourism.

Objev podobné jako Contemporary Perspectives on Shopping, Retail and Tourism

'One of the clearest and most important studies to be published on education, worldwide, in many decades' Danny DorlingDoes the education system make better people? Why are so many – teachers and students alike – stressed and dissatisfied? Do we need to revive real education?Ideally, education is about the pursuit of truth, beauty and morality. But in the last few decades, a perilous fixation with human capital – skills, knowledge and aptitudes required for the labour market – has trampled over curricula, schools and universities. Rather than learning how to think critically about the world, from cradle to grave students are trained to be more effective workers, to make more money, and to serve an hegemonic ideology. Teachers and researchers are pressed to serve those goals. In this concluding book in his series on the commons, Guy Standing shows us how education – intrinsically a common public good – has been enclosed, privatised, financialised and corrupted, turned into an instrument of societal control, not human emancipation, weakening democracy, not strengthening it. Human Capital charts how the education industry largely serves commercial interests, not its teachers and students, and considers how to revive its lost values, to save society for the ... Unknown localization key: "more"

Objev podobné jako Human Capital - Standing Guy

This book analyses marginalisation and human rights in Southeast Asia and offers diverse approaches in understanding the nuances of marginalisation and human rights in the region.Throughout the region, a whole range of similarities and differences can be observed relating to the Southeast Asian experience of human rights violation, with each country maintaining particular aspects reflecting the variability of the use and abuse of political power. This book explores the distinct links between marginalisation and human rights for groups exposed to discrimination. It focuses on ethnic minorities, children, indigenous peoples, migrant workers, refugees, academics, and people with disabilities. This book highlights the disparities in attainment and opportunity of marginalised and minority groups in Southeast Asia to their rights. It examines how marginalisation is experienced, with case studies ranging from a regional approach to country context. Paying attention to how broader socio-economic and political structures affect different people’s access to, or denial of, their fundamental human rights and freedoms, the book argues that tackling human rights abuses remains a major hurdle for the countries in Southeast Asia.Providing a broader conceptual framework on marginalisation and human rights in Southeast Asia and a new assessment of these issues, this book will be of interest ... Unknown localization key: "more"

Objev podobné jako Marginalisation and Human Rights in Southeast Asia

Why have state-building projects across the MENA region proven to be so difficult for so long? Following the end of the Ottoman Empire in the early 1920s, the countries of the region began a violent and divisive process of state formation. But a century later, state-building remains inconclusive. This book traces the emergence and evolution of state-building across the MENA region and identifies the main factors that impeded its success: the slow end of the Ottoman Empire; the experience of colonialism; and the rise of nationalistic and religious movements. The authors reveal the ways in which the post-colonial state proved itself authoritarian and formed on the model of the colonial state. They also identify the nationalist and Islamist movements that competed for political leadership across the nascent systems, enabling the military to establish a grip on the security apparatus and national economies. Finally, in the context of the Arab Spring and its conflict-filled aftermath, this book shows how external powers reasserted their interventionism. In outlining the reasons why regional states remained hollow and devoid of legitimacy, each of the contributors shows that recent conflicts and crises are deeply connected to the foundational period of one century ago. Edited by Mohammad-Mahmoud ... Unknown localization key: "more"

Objev podobné jako State-Building in the Middle East and North Africa

The COVID-19 global pandemic has triggered health insecurity, food insecurity, and economic insecurity among many others in South Asia. It has profound impact on every sector of human activities ranging from the economic to environment. There is a need for a critical study of the implications of the COVID-19 pandemic for human security in order to fathom the emerging theoretical and policy issues in the region. Hence, the book provides an understanding of the consequences of the COVID-19 global pandemic for human security in South Asia. This intellectually stimulating book provides a critical analysis and insights on this contemporary challenge to policy makers, health professionals, academics, students, researchers, NGO workers working with health, human security and anyone interested in health and human security in South Asia. The book covers major human security areas, i.e. health security, food security, economic security, and environment issue. The role of regional cooperation and global health governance is also covered in the domain of COVID-19.

Objev podobné jako Covid-19 Global Pandemic and Aspects of Human Security in South Asia - Delwar Hossain, Shariful Islam

This text introduces tourism students to concepts drawn from critical theory, cultural studies and the social sciences. It does so with a light and readable touch, highlighting the ideas that underlie contemporary critical tourism studies in a practical and engaging way. Specifically, the authors examine how post-structuralist thought has led to a re-imagining of power relationships and the ways in which they are central to the production and consumption of tourism experiences. Eleven clear, relevant chapters provide an accessible introduction to tourism defining, explaining and developing the key issues and methods in this exciting field. These topics include:• Regulating Tourism• Commodifying Tourism• Embodying Tourism• Performing Tourism• Tourism and the Everyday• Tourism and the Other• Tourism and the Environment• Tourism and the Past• Tourism Mobilities• Researching TourismA strong teaching text, this will be well received by lecturers seeking an authoritative, multi-disciplinary book on contemporary tourism and by students who want a practical, grounded introduction which understands their learning and research needs.

Objev podobné jako Understanding Tourism - Dan Knox, Kevin Hannam

Will robots take over as hotel staff? How has the rise of social media impacted upon tourism marketing? Will trust in travel be regained following the pandemic? For answers to these and many other contemporary tourism questions, look no further than this fourth edition of Essentials of Tourism. Maintaining its concise, lively and accessible style for students, key updates to this edition include: New content related to the impact of Covid-19 on tourism, changing government policy, VR tourism and the metaverse, climate change, sustainable tourism and the Sustainable Development Goals (SDGs) A range of new case studies and examples showing how tourism theory can be applied in varied and international contexts A focus on both technology and skills and employability for the tourism sector in every chapter A recommended ‘classic paper’ per chapter marking key milestones in tourism thinking Essentials of Tourism is essential reading for all tourism students looking for the very latest coverage of the field and industry. Chris Cooper is Professor in the School of Events, Tourism and Hospitality Management at Leeds Beckett University, UK. He was awarded the UNWTO Ulysses Medal for his contribution to tourism education and policy. Â

Objev podobné jako Essentials of Tourism - Chris Cooper

Harness the power of social capital to improve the efficacy and efficiency of healthcare organizations Written by Thomas Lee, Chief Medical Officer at Press Ganey, Social Capital in Healthcare describes a new and powerful framework for improving healthcare, arguing that managers should approach the work of building trust, teamwork, and high reliability with the same intensity and discipline as CFOs use when managing the finances of their organizations. Lee's powerful framework integrates management priorities such as safety, quality, patient experience, and workforce resilience/burnout/loyalty, demonstrating through data that these “silos” are in fact intertwined, and the work of improving them is best taken on with a single focus: improving social capital. In this book, readers will learn about: Key social capital themes in healthcare, including trust, respect, connectedness, and teamworkThe necessity of social capital in healthcare due to changes in medicine, patients, and societyBuilding social capital through transitivity, reciprocity, bridging connections, and driving the right valuesSocial capital initiatives at institutions such as the Mayo Clinic, Houston Methodist, and Vanderbilt University Medical Center Drawing upon deeply respected work from sociology, psychology, and business strategy, Social Capital in Healthcare earns a well-deserved spot on the bookshelves of all forward-thinking healthcare executives, managers, and ... Unknown localization key: "more"

Objev podobné jako Social Capital in Healthcare - Thomas H. Lee

Social tourism is at a pivotal point. Over the past decade, there has been increased interest and research into social tourism issues, and as a result there is now much greater evidence on the important role that social tourism can play in providing significant benefits for the people supported through social tourism schemes. However, despite these advances and awareness of the benefits of tourism participation in most countries, there is still much confusion and ambiguity about the definition, role, and purpose of social tourism.This comprehensive volume reflects recent shifts in social tourism research by focusing on target groups and the benefits or constraints of these groups in holiday participation. The authors explore the diversity of issues, theories and social contexts that are relevant to social tourism research, offering a range of quantitative and qualitative methods and experimental designs as well as various policy and practice contexts to address policy issues. They also highlight opportunities for greater intensity of research on the importance of policy in advancing social tourism and to stress the fundamental role that social tourism can play in achieving strategic policy goals towards enhancing wellbeing, citizenship, and quality of life in the future.This book was originally published as ... Unknown localization key: "more"

Objev podobné jako Social Tourism at the Crossroads

UN peace operations are increasingly asked to pursue stabilization mandates with lofty expectations of being able to stabilize conflict zones, achieve national reconciliation, and rebuild state legitimacy. This book investigates the relationship between UN stabilization mandates and the concept of ‘human security’.The book is divided into three parts. Part I outlines the emergence of stabilization and other trends in peacekeeping practice and outlines an analytical framework of human security. Part II applies the analytical framework to case studies of MINUSMA, MINUSCA, and UNMISS examining issues, such as human rights, empowerment, protection, and vulnerability. In Part III the book draws out several concerns that arise from stabilization mandates, including the militarisation of UN peace operations and the consequences under international humanitarian law, the risks of close cooperation with the host state and engagement in counter-terror activities, and the potential clash between peacebuilding activities and militarisation.The book will be a valuable resource for academics, policymakers and practitioners working on UN peacekeeping generally, and those specifically looking at stabilization, from the perspective of international relations, international law, peace and conflict studies, security studies and human rights.

Objev podobné jako Stabilization and Human Security in UN Peace Operations - Alexander Gilder

Marx''s Capital is one of the most important texts of the modern era. The three volumes, published between 1867 and 1883, changed the destiny of countries, politics and people across the world - and continue to resonate today. In this book, David Harvey lays out their key arguments.In clear and concise language, Harvey describes the architecture of capital according to Marx, placing his observations in the context of capitalism in the second half of the nineteenth century. He considers the degree to which technological, economic and industrial change during the last 150 years means Marx''s analysis and its application may need to be modified. Marx''s trilogy concerns the circulation of capital: volume I, how labour increases the value of capital, which he called valorisation; volume II, on the realisation of this value, by selling it and turning it into money or credit; volume III, on what happens to the value next in processes of distribution. The three volumes contain the core of Marx''s thinking on the workings and history of capital and capitalism. David Harvey explains and illustrates the profound insights and enormous analytical power they continue to offer in terms that, without compromising their depth and complexity, will appeal ... Unknown localization key: "more"

Objev podobné jako Marx, Capital and the Madness of Economic Reason - Harvey David

The Power of New Urban Tourism explores new forms of tourism in urban areas with their social, political, cultural, architectural and economic implications. By investigating various showcases of New Urban Tourism within its social and spatial frames, the book offers insights into power relations and connections between tourism and cityscapes in various socio-spatial settings around the world.Contributors to the volume show how urban space has become a battleground between local residents and visitors, with changing perceptions of tourists as co-users of public and private urban spaces and as influencers of the local economies. This includes different roles of digital platforms as resources for access to the city and touristic opportunities as well as ways to organise and express protest or shifting representations of urban space. With contemporary cases from a wide disciplinary spectrum, the contributors investigate the power of New Urban Tourism in Africa, Asia, the Americas, Europe and Oceania. This focus allows a cross-cultural evaluation of New Urban Tourism and its dynamic, and changing conception transforming and subverting cities and tourism alike.The Power of New Urban Tourism will be of great interest to academics, researchers and students in the fields of cultural studies, sociology, the political sciences, economics, history, ... Unknown localization key: "more"

Objev podobné jako The Power of New Urban Tourism

This book explores the future(s) of food tourism in 2075 and beyond. It uses the principles of multiple futures to demonstrate, analyse and examine different pathways that food tourism may take using the principles of scenario planning. It aims to provide a comprehensive account of the phenomena of food tourism future(s) and presents an analysis and discussion on the key topics relating to the future(s) of food tourism using the process of scenario planning. It demonstrates an application of scenario planning as a theory-building framework for food tourism and presents four scenarios representing different pathways, theories, drivers, trends and concepts associated with food tourism in the future. This is a timely and important volume given the issues of global food supply, climate change, authenticity, changing diets and the rise of food tourism as the core of the experience economy.

Objev podobné jako 2075 – The Future(s) of Food Tourism

Examines how temporality manifests in and impacts tourism in different parts of the world looking at climate, culture and/or structural conditions of the tourism operation. It looks at the reasons and causes for temporality within tourism and how this effects both the industry, the consumer and the environment.Divided into four parts, Tourism: A temporal analysis looks at:* The dimensions and relationships between time and tourism: the causal reasons for seasonality in tourism, links between seasonal variations and visitation and why people travel when they do.* The operational dimensions of temporality: the challenges of ''peak season'' and ''low season'', pricing, planning, managing the labour demands and yield systems.* Strategic responses to temporal variation: the role of temporality/seasonal variation as a policy issue, the role of festivals and events in combatting temporality and the effect of social media.* The End of Temporality?: the rise of ''year-round '' tourism, its enablers and its’ resulting effects both positive nad negative in the industry, the environments and the economy.With contributions from international experts from academia and industry, this text uses case students and vignettes throughout to contextualise the theory and enabling students to have a better understanding in order to critique and question the issues ... Unknown localization key: "more"

Objev podobné jako Tourism

 Patient safety, patient and family experience, and staff wellbeing are the joint responsibility of anyone working within health and social care. An understanding of how Humans Factors and Ergonomics can improve our interactions with systems and processes can often lead to improved patient and staff outcomes.If you are responsible for implementing Human Factors and Ergonomics programmes within a health and social care setting – or if you just want to understand more about how the principles of human factors might apply to your role – this practical introduction will help you navigate your way around Human Factors and Ergonomics approaches within the healthcare setting.Key features include:Aligned to the Chartered Institute of Ergonomics and Human Factors professional competencies, this book shows how these can be framed within real-life practice.Packed with case studies and helpful tips you can use in your day-to-day practice.Clear structure showing the different levels of a system with specific chapters on organisation, people, equipment and environment.Fully illustrated to facilitate your learningÂ

Objev podobné jako Human Factors and Ergonomics in Health and Social Care - Helen Vosper, Mark Sujan, Laura Pickup, Ken Catchpole

This book proposes that sustainable marketing should be founded on a higher level of consciousness, governed by the Eastern ethical principles of dharma and karma. It suggests a socially responsible, integrated marketing strategy to boost transformational heritage tourism.The book puts forward a framework to promote and inspire transformative heritage tourism from a sustainable marketing perspective. Drawing on examples from different parts of the world such as Thailand, China, the USA, India, Australia, the United Kingdom, Spain, and Hong Kong, it takes a unique approach by integrating elements associated with distributive justice, procedural justice, morally motivated existentialist authentic experiences and the well-being of visited and visiting environments. The book pivots on the planning and marketing of heritage of communities such as local, descendent and indigenous across eight broad themes: (1) promotion and sustainable branding of heritage tourism; (2) empowerment of indigenous communities; (3) authenticity and conservation of heritage; (4) safeguarding of art, culture and cultural landscapes; (5) economic viability for the host communities; (6) interpretation and resolution of dissonant heritage representations; (7) stimulating audience engagement and co-created mindful spaces and; (8) facilitating moral consciousness and stimulating lasting inner transformation in guests and hosts. Scholars can replicate and/or test the proposed guided ... Unknown localization key: "more"

Objev podobné jako Sustainable Marketing of Transformative Heritage Tourism

This book critically explores sport-related tourism drawing on the fields of sport management, the sociology of sport, consumer behaviour, sports marketing, economic, urban and sports geography, and tourism studies. It presents multidisciplinary perspectives of sport tourism, as structured by the geographical concepts of space, place and environment. The volume offers a comprehensive update of the discussions presented in the two previous editions, recognising the significant growth in sub-elite participation sports and addresses spectator-based sport events, participation-based sport events, active sport, and sport heritage activities. It aims to advance theoretical thinking on the subject of sport tourism development and critical thinking on the interplay of local and global forces in sport and tourism development. It continues to be an important text for students and researchers in tourism studies, human geography, sports geography, sociology of sport, sports management, sports marketing and history of sport.

Objev podobné jako Sport Tourism Development - James Higham, Tom Hinch

Tourism Dynamics: New perspectives and changing directions provides theoretical and practical insights with a multi-disciplinary and inter-disciplinary approach to the study of tourism and emerging topics that will change the future of the industry, either positively or negatively. It offers a platform for critical discussion and examines emergent controversies within the tourism industry including the growth of alternative business models (e.g. sharing economy business models), travel in light of climate change and human resource ethics given the increasing adoption of artificial intelligence (AI), data and algorithms.With contributions from an international body of academic experts, each chapter highlights and critiques emerging insights and is underpinned with a thorough theoretical and practical knowledge.Issues discussed include risk management awareness; well-being in tourism; the online purchasing process; volunteer tourism; destination resilience and competitiveness and much more.Tourism Dynamics: New perspectives and changing directions is a must have volume for all tourism and hospitality students and educators, enabling students to enhance their critical thinking skills and educators to reflect on the influences of new directions on the industry.

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A practical and nuanced tour of the Indonesian technology markets In Venture Capital in Emerging Markets: Lessons from Indonesia’s Digital Decade, a team of veteran investors and entrepreneurs delivers an insightful and practical new take on how to capitalize on opportunities in the world’s last big emerging tech market. The authors pull back the curtain on the evolution of Indonesia’s technology boom and look ahead to the next generation of investment and venture opportunities in an economy growing at 5% annually. The book demystifies key Indonesian market dynamics and players, explaining its history, regulatory landscape, and idiosyncrasies. It also examines successful ventures in the market and sheds light on substantial growth opportunities on the digital frontier. You’ll also find: Detailed case studies of companies and market-tailored innovationsA comprehensive guide on how to wisely deploy capital and interact with local stakeholdersA unique and informed glimpse into the next ten years in the Indonesian tech sector Perfect for international and institutional investors, pension and endowment investment professionals, professionals working at global tech conglomerates, private equity firms, and family offices, Venture Capital in Emerging Markets is also a must-read for high-net-worth individuals and anyone else interested in a nuanced and deep understanding of ... Unknown localization key: "more"

Objev podobné jako Venture Capital in Emerging Markets - Adrian Li, Leighton Cosseboom

Developed from the successful Portuguese textbook Teoria do Turismo, Tourism Theory provides clear and thorough coverage of all aspects of tourism theory for students and researchers of tourism. It examines general concepts in tourism; disciplines and topics; the tourist; intermediation, distribution and travel; and the tourism destination.

Objev podobné jako Tourism Theory - Alexandre Panosso Netto, Guilherme Lohmann

Hospitality Marketing is an introductory textbook which shows readers how to apply the principles of marketing within the hospitality industry.The fourth edition contains examples and case studies exemplifying how ideas and concepts discussed within its chapters can be successfully applied to a real-life work situation, with an emphasis throughout on topical issues such as sustainable marketing, corporate social responsibility and relationship marketing. It also describes the impact that the Internet has had on both marketing and hospitality, using a variety of tools including a wide range of Internet learning activities. This fourth edition has been updated to include:New content on social media marketing, user-generated content, group-buying behaviour, franchising, internationalization, non-predictable factors affecting sales and marketing such as COVID-19, the role of marketing in creating a competitive advantage and the role of events and experiences in marketingNew extensive exploration of the role of technology in marketing including the use of artificial intelligence, service robots and the metaverse to develop and deliver service and/or to measure customer experienceUpdated online resources including a PowerPoint deck, a test bank of questions and added links to YouTube and Instagram contentNew/updated international case studies including many more from Asian and African destinationsThis book is written specifically ... Unknown localization key: "more"

Objev podobné jako Hospitality Marketing - David Bowie, Buttle Francis, Dogan Gursoy

The relationship between tourism and communication is intricate and is demonstrated in the cultural context of the Western world. This book unveils the synergy between these two domains, highlighting how communication taps into humanity's innate desire for movement, ultimately catalysing consciousness expansion and cultural evolution.

Objev podobné jako Communication and Tourism - Dr Michael Tsangaris

A New York Times #1 BestsellerAn Amazon #1 BestsellerA Wall Street Journal #1 BestsellerA USA Today BestsellerA Sunday Times BestsellerA Guardian Best Book of the 21st CenturyWinner of the Financial Times and McKinsey Business Book of the Year AwardWinner of the British Academy MedalFinalist, National Book Critics Circle Award“It seems safe to say that Capital in the Twenty-First Century, the magnum opus of the French economist Thomas Piketty, will be the most important economics book of the year—and maybe of the decade.”—Paul Krugman, New York Times“The book aims to revolutionize the way people think about the economic history of the past two centuries. It may well manage the feat.”—The Economist“Piketty’s Capital in the Twenty-First Century is an intellectual tour de force, a triumph of economic history over the theoretical, mathematical modeling that has come to dominate the economics profession in recent years.”—Steven Pearlstein, Washington Post“Piketty has written an extraordinarily important book…In its scale and sweep it brings us back to the founders of political economy.”—Martin Wolf, Financial Times“A sweeping account of rising inequality…Piketty has written a book that nobody interested in a defining issue of our era can afford to ignore.”—John Cassidy, New Yorker“Stands a fair chance of becoming the ... Unknown localization key: "more"

Objev podobné jako Capital in the Twenty-First Century - Thomas Piketty

Research in Personnel and Human Resources Management is designed to promote theory and research on important substantive and methodological topics in the field of human resources management.

Objev podobné jako Research in Personnel and Human Resources Management

This practical book explains the key ideas that tourism practitioners and decision-makers must know to understand Smart Technologies, and the management principles supporting them. Real-life cases are provided to illustrate the true dimension of the "smart" phenomenon and the new frontiers that are yet to open in the coming years.

Objev podobné jako Managing the Smart Revolution in Tourism Firms - Dr Francisco Navarro-Meneses

The Routledge Companion to Media and Human Rights offers a comprehensive and contemporary survey of the key themes, approaches and debates in the field of media and human rights.The Companion is the first collection to bring together two distinct ways of thinking about human rights and media, including scholarship that examines media as a human right alongside that which looks at media coverage of human rights issues. This international collection of 49 newly written pieces thus provides a unique overview of current research in the field, while also providing historical context to help students and scholars appreciate how such developments depart from past practices.The volume examines the universal principals of freedom of expression, legal instruments, the right to know, media as a human right, and the role of media organisations and journalistic work. It is organised thematically in five parts:Communication, Expression and Human RightsMedia Performance and Human Rights: Political ProcessesMedia Performance and Human Rights: News and JournalismDigital Activism, Witnessing and Human RightsMedia Representation of Human Rights: Cultural, Social and Political.Individual essays cover an array of topics, including mass-surveillance, LGBT advocacy, press law, freedom of information and children’s rights in the digital age. With contributions from both leading scholars and emerging ... Unknown localization key: "more"

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Most of the struggles for equitable schooling, including multicultural curricula and culturally responsive teaching, have largely taken place on a local or national stage, with little awareness of how international human rights standards might support these struggles. Human Rights and Schooling explores the potential of human rights frameworks to support grassroots struggles for justice and examines the impact that human rights and child rights education can make in the lives of students, including the most marginalized. The author, Audrey Osler, examines the theory, research, and practice linking human rights to education in order to broaden the concept of citizenship and social studies education. Bringing scholarship and practice together, the text uses concrete examples to illustrate the links between principles and ideals and actual efforts to realize social justice in and through education. Osler anchors her examination of human rights in the U.N Convention on the Rights of the Child, as well as the U.N. Declaration on Human Rights Education and Training. Book Features: Supports teachers in their everyday struggles for social justice. Contributes to theory and practice in human rights education. Advocates for greater international solidarity and cooperation in multicultural education. Explores how the concept of child rights can strengthen ... Unknown localization key: "more"

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For decades, framing an issue as a ‘human rights’ issue carried certain power and effect in politics and international relations, one that has been challenged by the recent rise of populist political forces. Ford explores the recent impact of populist politics on the universalist human rights project, in particular, how scholars have framed and responded to this challenge.Ford offers a provocation to the human rights movement. Rather than ‘what have populists done to human rights?’, it asks ‘how did we, the human rights movement, do this to ourselves?’ How did fundamental protections for all become so easily scapegoated as ‘us and them,’ as claims of small, often foreign, minorities? Did human rights lose some vital connection to ordinary people’s interests, their value taken as obvious and self-explanatory?Looking forward, the book asks how – in a post-truth ‘fake news’ world – we might reimagine human rights as underpinning human flourishing as well as important constraints on public and private concentrations of power. Traversing relevant scholarly literature on the future of human rights and zooming out to look at wider patterns of political and diplomatic discourse, this book will speak to policymakers, diplomats, journalists, and human rights advocates – and all interested ... Unknown localization key: "more"

Objev podobné jako Human Rights and Populism - Jolyon Ford