managing hospitality experiences

Managing hospitality experiences is a crucial part of the hospitality business and industry alike. While many textbooks cover the management of hospitality services, this text focuses specifically on experiences, while also providing a full and detailed insight into the ways in which experiences are designed and delivered. Using examples from the gamut of hospitality, this book explores issues around people, services and spaces. It covers management issues such as marketing, human resources, operations, quality management, facilities management, project management and strategy, while considering hospitality operations within their wider geo-social and geo-environmental settings. This book includes a range of important contemporary topics, such as sustainability, resilience and ethics; supported throughout by learning objectives, case studies, review questions, links to videos and further reading suggestions.This book: Emphasises experiences within hospitality, providing students with a focused and applicable text.Includes numerous international industry case studies to illustrate how hospitality organisations manage experiences; these real-life scenarios provide key teaching points. Provides wider theoretical principles to develop the field of hospitality and place it within an industry context. An invaluable read for undergraduate students of hospitality and event management, this textbook also provides an overview for postgraduate students and those studying further education courses in hospitality ... Unknown localization key: "more"

Objev podobné jako Managing Hospitality Experiences

Managing Hospitality Organizations: Achieving Excellence in the Guest Experience, Third Edition takes students on a journey through the evolving service industry. Each chapter focuses on a core principle of hospitality management and is packed with practical advice, examples, and cases from some of the best companies in the service sector. Authors Robert C. Ford and Michael Sturman emphasize the critical importance of focusing on the guest and creating an unforgettable customer experience. Whether your students will be managing a neighborhood café, a convention center, or a high-end resort hotel, they will learn invaluable skills for managing the guest experience in today’s ultracompetitive environment. Included with this title: LMS Cartridge: Import this title’s instructor resources into your school’s learning management system (LMS) and save time. Don’t use an LMS? You can still access all of the same online resources for this title via the password-protected Instructor Resource Site.

Objev podobné jako Managing Hospitality Organizations - Michael C. Sturman, Robert C. Ford

Artificial Intelligence (AI) in Tourism, Hospitality and Event: Revolutionising Experiences provides in-depth insights, practical examples, and best practices tailored specifically for professionals and academics in the fields of tourism, hospitality and events. It goes beyond theoretical concepts and to explore the real-world implementation of AI technologies, highlighting their potential impact and benefits within the industry. This industry-specific focus makes it a valuable resource that explains and harnesses the power of AI in the context of tourism and hospitality. •A comprehensive resource that combines theoretical knowledge with practical relevance. •Covers a vast overview of AI applications, encompassing various subtopics such as personalized recommendations, chatbots, revenue management, and destination management. •Includes dedicated sections with real-world case studies showcasing successful AI implementations in the industry. •Analyses the lessons learned from AI-driven projects and identifies best practices and strategies that can be adopted in the industry. •Offers practical recommendations for and from industry professionals on harnessing the power of AI in their businesses. With an experienced team of contributors from both academia and industry, each chapter is written in a user friendly style with pedagogic features such as chapter objectives, vignettes and real life case studies and summaries.

Objev podobné jako Artificial Intelligence in Tourism, Hospitality and Events: Revolutionising Experiences

Sustainability in the Hospitality Industry, Third Edition, is the only book available to introduce students to economic, environmental and socially sustainable issues specifically facing the industry as well as exploring ideas, solutions and strategies of how to manage operations in a sustainable way. Since the second edition of this book, there have been many important developments in this field and this latest edition has been updated in the following ways:Updated content including sustainable food systems, hotel energy solutions, impacts of technology, water and food waste management, green hotel design, certification and ecolabelling systems and the evolving nature of corporate social responsibility strategies.New chapters exploring environmental accounting and the internalization of externalities as well as the management of accessibility in hospitality.Updated and new international case studies with reflective questions throughout to explore key issues and show real-life operational responses to sustainability within the hospitality industry.This accessible and comprehensive account of Sustainability in the Hospitality Industry is essential reading for all students and future managers in the hospitality industry.

Objev podobné jako Sustainability in the Hospitality Industry - Joseph S. Chen, Willy Legrand, Philip Sloan

For courses in Hospitality Marketing, Tourism Marketing, Restaurant Marketing, or Hotel Marketing. Marketing for Hospitality and Tourism, 6e is the definitive source for hospitality marketing courses. Taking an integrative approach, this highly visual, four-color book discusses hospitality marketing from a team perspective, examining each hospitality department and its role in the marketing mechanism. These best-selling authors are known as leading marketing educators and their book, a global phenomenon, is the most frequent adoption for the course. Developed with extensive student and professor reviews, this edition includes new coverage of social media, discussion of current industry trends, and hands-on application assignments.

Objev podobné jako Marketing for Hospitality and Tourism, Global Edition - Philip Kotler, James Makens, Seyhmus Baloglu, John Bowen

Avoid the most common mistakes made by hospitality owners and managers. Running an independent hospitality business is complex, whether it’s a hotel or restaurant, and mistakes will cost you money – or your reputation. Star Quality Hospitality will give you the key to running a safe and profitable establishment.Covering everything from the culture and structure of your business and operational solutions to common problems, to looking after your staff and wowing your guests, this book provides clear guidance and solutions to produce optimum results and improve profitability.Understand how to:• Take the next step in your hospitality journey• Develop and implement your business strategy• Select the right suppliers, keep your staff engaged and make every guest an advocate for your business• Evaluate and act on key industry trends• Measure your business success to remain profitable

Objev podobné jako Star Quality Hospitality - Monica Or

Human Resource Management in the Hospitality Industry: A Guide to Best Practice takes a ‘process’ approach and provides the reader with an essential understanding of the purpose, policies and processes concerned with managing an enterprise’s workforce within the current business and social environment.Since the ninth edition of this book there have been many significant developments in this field and this new edition has been completely revised and updated in the following ways:Extensively updated content to reflect recent issues and trends relevant to the hospitality industry including: changing labour market profiles and the ‘gig’ economy, the digital transformation of HRM practices, employer branding developments, talent management strategies, employee well-being considerations, and contemporary concerns over diversity, gender and harassment at work.Five new chapters on: organizational culture, modern labour markets, emotions and well-being, careers in hospitality, and digital HRM.New international case studies throughout to explore key issues and show real-life applications of HRM in the hospitality industry.Written in a user-friendly style, each chapter includes international examples, bulleted lists, guides to further reading and exercises to test knowledge.

Objev podobné jako Human Resource Management in the Hospitality Industry - Michael J. Boella, Steven Goss-Turner

At a fundamental level, the purpose of leadership is to connect with and inspire the hearts and minds of others to become their absolute best so they can ultimately give the best of themselves at work, at home, and in their communities. How do we do that? Taylor Scott draws on his 20 plus years of experience working at hospitality industry leaders like Disney Parks and Resorts, Gaylord Hotels and Resorts, and The Cosmopolitan of Las Vegas, to provide an inviting, accessible fable about adopting a spirit of generosity. Give Hospitality tells the story of Summer Grace, who after leaving a toxic workplace that lacked inclusivity lands a new role at Kauwela Resorts -- the home of five core values that empower its people to thrive. Her story charts how leaders in any industry can bring those values to life by purposefully giving compassion, encouragement, kindness, hospitality, and leadership. Be inspired to embrace the game-changing power of giving and receiving hospitality, which in turn makes us happier, improves our health, strengthens our social bonds, evokes feelings of gratitude, and has a positive ripple effect in our communities. Learn actionable principles for cultivating an environment where employees are happier and more ... Unknown localization key: "more"

Objev podobné jako Give Hospitality - Taylor Scott

Jacques Derrida explores the ramifications of what we owe to others. Hospitality reproduces a two-year seminar series delivered by Jacques Derrida at the École des hautes études en sciences sociales in Paris between 1995 and 1997. In these lectures, Derrida asks a series of related questions about responsibility and “the foreigner”: How do we welcome or turn away the foreigner? What does the idea of the foreigner reveal about kinship and the state, particularly in relation to friendship, citizenship, migration, asylum, assimilation, and xenophobia? Central to his project is a rigorous distinction between conventional, finite hospitality, with its many conditions, and the aspirational idea of hospitality as something offered unconditionally to the stranger. This volume collects the second year of the seminar, which considers an Islamic problematic of hospitality, the relevance of forgiveness, and the work of Emmanuel Levinas.

Objev podobné jako Hospitality, Volume II - Jacques Derrida

Hospitality Marketing is an introductory textbook which shows readers how to apply the principles of marketing within the hospitality industry.The fourth edition contains examples and case studies exemplifying how ideas and concepts discussed within its chapters can be successfully applied to a real-life work situation, with an emphasis throughout on topical issues such as sustainable marketing, corporate social responsibility and relationship marketing. It also describes the impact that the Internet has had on both marketing and hospitality, using a variety of tools including a wide range of Internet learning activities. This fourth edition has been updated to include:New content on social media marketing, user-generated content, group-buying behaviour, franchising, internationalization, non-predictable factors affecting sales and marketing such as COVID-19, the role of marketing in creating a competitive advantage and the role of events and experiences in marketingNew extensive exploration of the role of technology in marketing including the use of artificial intelligence, service robots and the metaverse to develop and deliver service and/or to measure customer experienceUpdated online resources including a PowerPoint deck, a test bank of questions and added links to YouTube and Instagram contentNew/updated international case studies including many more from Asian and African destinationsThis book is written specifically ... Unknown localization key: "more"

Objev podobné jako Hospitality Marketing - David Bowie, Buttle Francis, Dogan Gursoy

•Discusses the social and cultural dimensions of entrepreneurship; •Includes case studies from a wide range of Hospitality and Tourism sectors; •Industry perspectives and examples included to contextualise the theory.Entrepreneurship in Hospitality and Tourism: a global perspective second edition provides a new and definitive overview of the vital role and effective practice of entrepreneurship in one of the most dynamic industry sectors in the world. The highly qualified international team of contributors ensures a global perspective. The editors clearly outline the key theoretical perspectives and go on to cover the various types of entrepreneurship. Fully informed by the latest research, it incorporates: •different country contexts; •the social and cultural dimensions of entrepreneurship; •case studies from a wide range of Hospitality and Tourism sectors; •Industry perspectives and examples included.

Objev podobné jako Entrepreneurship in Hospitality and Tourism

Inspire your students to develop their knowledge of the hospitality and catering industry and improve their cooking skills with this new textbook from the UK''s Number 1 Hospitality & Catering publisher*. This textbook combines easily digestible content with engaging activities and exam-style questions to help students develop the knowledge, skills and exam technique they need for units 1 and 2 of the updated qualification (for first teaching September 2022).- Introduce each topic with clear summaries and keyword definitions presented in an easily digestible format- Reinforce understanding with ''Knowledge check'' questions and scaffolded activities - Improve confidence with guidance on even the most complex practical skills- Prepare for assessment with exam-style questions and mock controlled assessment activities alongside expert guidance from authors Bev Saunder and Yvonne Mackey - Explore what it''s like to work in the vibrant hospitality and catering industry from a range of business case studies*according to Nielsen sales data

Objev podobné jako WJEC Level 1/2 Vocational Award in Hospitality and Catering - Bev Saunder, Yvonne Mackey

This timely, expert-led book brings together the latest academic and practitioner insights on AI technology within the hospitality and tourism industries.The disruptive nature of AI is captured in a logically structured and accessible way, with global case studies covering the latest technological developments in AI via a wide range of detailed, ‘real world’ examples designed to help the reader understand how this complex subject area is applied in industry. Topics covered include privacy concerns, AI in hotels, personalization of the guest experience, travel planning, virtual assistants and recommendation systems, sustainability, blockchain, AR, VR, IoT, smart destinations and big data analytics, amongst others. Chapters also include insights on governmental policies, environmental sustainability, social change, and how these impact and interact with AI technologies within the context of tourism and hospitality.This volume is of pivotal interest to students, scholars and academics in the fields of tourism, hospitality, business, management, human geography, social sciences and sustainability, as well as those with an interest in AI technology more generally.

Objev podobné jako The Role of Artificial Intelligence in the Tourism and Hospitality Sector

A curatorial situation is always one of hospitality. It implies invitations to artists, artworks, curators, audiences, and institutions; people and objects are received, welcomed, and temporarily brought together. It offers resources for material and physical support while also responding to a need for recognition, respect, or attention. Finally, and very importantly, a curatorial situation operates in the space between an unconditional acceptance of the other and exclusions legitimized through various rules and regulations. This publication analyzes, from the perspective of hospitality, the curatorial within the current sociopolitical context through key topics concerning immigration, conditions along borders, and accommodations for refugees. The contributions in this volume, by international curators, artists, critics, and theoreticians, deal with conditions of decontextualization and displacement, encounters between the local and the foreign, as well as the satisfaction of basic human needs. Hospitality: Hosting Relations in Exhibitions is the third volume in the Cultures of the Curatorial book series.Copublished with Kulturen des Kuratorischen, Hochschule für Grafik und Buchkunst LeipzigContributorsBeatrice von Bismarck, Nanne Buurman, Maja Ćirić, Alice Creischer, Andrea Fraser, Lorenzo Fusi, Wiebke Gronemeyer, Erik Hagoort, Anthony Huberman, Thomas Locher, Benjamin Meyer-Krahmer, Dieter Roelstraete, Stefan Römer, Jörn Schafaff, Andreas Siekmann, Ruth Sonderegger

Objev podobné jako Cultures of the Curatorial 3 – Hospitality: Hosting Relations in Exhibitions - Beatrice Von Bismarck, Benjamin Meyer–krahmer

Managing Difficult People In A Week is a simple and straightforward guide to being a better manager, giving you everything you need to know in just seven short chapters. From preventing difficult behaviour to managing conflict, you''ll discover the insider secrets you need to know in order to successfully manage difficult people.This book introduces you to the main themes and ideas of managing difficult people, giving you a basic knowledge and understanding of the key concepts, together with practical and thought-provoking exercises. Whether you choose to read it in a week or in a single sitting, Managing Difficult People In A Week is your fastest route to success:Sunday: Understanding and preventing difficult behaviourMonday: Developing your skills for managing difficult peopleTuesday: More advanced skills for managing difficult peopleWednesday: Managing specific types of difficult behaviourThursday: Feedback that works and critical converstionsFriday: Managing conflictSaturday: Getting support and escalating issuesABOUT THE SERIESIn A Week books are for managers, leaders, and business executives who want to succeed at work. From negotiating and content marketing to finance and social media, the In A Week series covers the business topics that really matter and that will help you make a difference today. Written in straightforward English, each ... Unknown localization key: "more"

Objev podobné jako Managing Difficult People in a Week - David Cotton

With contributions from the star faculty of Cornell University's School of Hotel Administration, this title offers the thinking on the best practices and strategies for hospitality management. It offers advice you need to develop and manage a multinational career and become a leader in the hospitality industry.

Objev podobné jako The Cornell School of Hotel Administration on Hospitality

In Research Methods in Tourism, Hospitality and Events Management, the authors use a step-by-step approach to guide students through the whole research process, from initial ideas, through to writing up and presenting the findings. Coverage of the Internet and the digital environment as a space to carry out research has been included, and the use of technology in analysis such as SPSS, NVivo and Qualtrics is covered alongside the more traditional ‘by-hand’ methods. Hints, tips, exercises as well as end-of-chapter case studies demonstrate real challenges and practical examples from a variety of settings to help students understand how to manage and present their own research. The book is complemented by examples of tourism destinations from Spain, Switzerland, Italy and India, and a selection of PowerPoint slides for lecturers. Suitable for undergraduate and foundation degree students undertaking a research project in Tourism, Hospitality or Events Management.

Objev podobné jako Research Methods in Tourism, Hospitality and Events Management - Susan Horner, Natalie Semley, Paul Brunt

25 top chefs across the UK share their recipes for mince, transforming the frugal kitchen staple into delicious and affordable recipes.Organised in chapters by the types of mince found in a regular supermarket or your local butchers, from beef, venison and pork to turkey, chicken and lamb, the recipes found in these pages cover the much-loved classics as well as some unexpected delights utilising the humble mince. Recipes include: Tom Kerridge’s classic beef burger; Angela Hartnett’s lasagne; Atul Kochhar’s keema paratha; Niklas Ekstedt’s Swedish meatballs; Thomasina Miers’ speedy chilli con carne; Simon Rimmer’s gochujang meatloaf; Heston Blumenthal’s mince and chips; Saiphin Moore’s stir-fried chicken mince; Poppy O’Toole’s Asian-style potato skins, and many more besides.From Saturday nights in to speedy weeknight dinners, the recipes in the book will help keep costs down and family meals delicious.With recipe contributions donated from 25 of the UK’s most-loved chefs, including Tom Kerridge, Angela Hartnett, Raymond Blanc, Andrew Wong, Anna Haugh, James Martin and Simon Rimmer, 100% of royalties from the sale of this book will go to Hospitality Action to help offer vital support to all those who work within the hospitality industry in the UK.

Objev podobné jako Miracle Mince - Hospitality Action

Addressing technology and social transformation in tourism, hospitality and gastronomy, this text presents research and case studies, on the practices adopted within the industry. It provides insight in to these areas of growing study interest and is a resource for those researching within the areas of tourism development and hospitality.

Objev podobné jako Technology and Social Transformations in Hospitality, Tourism and Gastronomy

Hospitality Finance and Accounting provides a uniquely concise, accessible and comprehensive introduction to hospitality, finance and accounting from a managerial perspective. By avoiding unnecessary jargon and focusing on the essentials, this book offers a crucial breakdown of an often overly-complex subject area.

Objev podobné jako Hospitality Finance and Accounting

A fully revised and updated new edition of this bestselling and a unique text that explains not only the theory behind the importance of customer service but also acts as a guidebook for those wishing to put this theory into practice. In essence it is the ‘whys’ and ‘hows’of customer service. Fully updated with current statistics, trends, and examples, it is full of references to all the latest research from both academic and practitioner literature. Chapters cover important topics such as the financial and behavioural consequences of customer service, consumer trends influencing service, developing and maintaining a service culture, managing service encounters, the importance of market research, building and maintaining customer relationships, providing customer service through the servicescape, the impact of technology on customer service, the importance of service recovery, and promoting customer service internally and externally.The third edition of this book – like the first and second - is easy to read, very current, and full of references to all the latest research. Chapters cover important topics such as the financial and behavioral consequences of customer service, consumer trends influencing service, developing and maintaining a service culture, managing service encounters, the importance of market research, building and maintaining customer ... Unknown localization key: "more"

Objev podobné jako Customer Service for Hospitality and Tourism - Simon Hudson, Louise Hudson

Fully revised and updated, the second edition of this important text contains brands new cases studies and a completely new chapter devoted to AI. Based on theory and practice, it takes the reader through the four major areas in which value is created in the hotel industry (distribution; buildings; procurement and operations) and this is used as a overreaching framework to address the specific sustainability challenges both faced in each area as well as the sustainable best practices in each. It analyses environmental, economic and social value in the industry, and what can be done to maximise the good for all the stakeholders in the long term. In an accessible and structured manner, it delivers: •A clear focus on the four major areas in which value is created in the hotel industry- distribution; buildings; procurement and operations; •A clear description and analysis of the key sustainability challenges faced in each area; •A wide range of international industry cases;•Chapters structured with clear introductions, summaries and learning outcomes. It is an ideal text for students on bachelors and masters courses in Hospitality Management, Hotel Management and Tourism Management and for practitioners in the hospitality sector.

Objev podobné jako Sustainable Value Creation in Hospitality

Is your business playing it safe&#8212or taking the right risks?If you read nothing else on managing risk, read these 10 articles. We''ve combed through hundreds of Harvard Business Review articles and selected the most important ones to help your company make smart decisions and thrive, even when the future is unclear.This book will inspire you to:Avoid the most common errors in risk managementUnderstand the three distinct categories of risk and tailor your risk-management processes accordinglyEmbrace uncertainty as a key element of breakthrough innovationAdopt best practices for mitigating political threatsUpgrade your organization''s forecasting capabilities to gain a competitive edgeDetect and neutralize cyberattacks originating inside your companyThis collection of articles includes "Managing Risks: A New Framework," by Robert S. Kaplan and Anette Mikes; "How to Build Risk into Your Business Model," by Karan Girotra and Serguei Netessine; "The Six Mistakes Executives Make in Risk Management," by Nassim N. Taleb, Daniel G. Goldstein, and Mark W. Spitznagel; "From Superstorms to Factory Fires: Managing Unpredictable Supply-Chain Disruptions," by David Simchi-Levi, William Schmidt, and Yehua Wei; "Is It Real? Can We Win? Is It Worth Doing?: Managing Risk and Reward in an Innovation Portfolio," by George S. Day; “Superforecasting: How to Upgrade Your Company''s Judgment," ... Unknown localization key: "more"

Objev podobné jako HBR's 10 Must Reads on Managing Risk (with bonus article "Managing 21st-Century Political Risk" by Condoleezza Rice and Amy Zegart) - Philip E. Tetloc

ITIL(R) 4 Managing Professional CoursewareITIL 4 Managing Professional (ITIL MP) consists of four modules and is the next level of ITIL 4 to be released after ITIL 4 Foundation. ITIL MP targets IT practitioners working within technology and digital teams across businesses. The Managing Professional (MP) stream provides practical and technical knowledge about how to run successful IT-enabled services, teams and workflows. The Managing Professional Transition module is designed to allow ITIL v3 candidates to easily transition to ITIL 4. They can get the ITIL 4 Managing Professional designation through one course and one exam. The material includes;¢ Updated glossaries with highlighted changes for 'Create, Deliver & Support', 'Drive Stakeholder Value' and 'Direct, Plan & Improve'¢ New diagram packs with annotations for 'Create, Deliver & Support', 'Drive Stakeholder Value' and 'Direct, Plan & Improve'¢ Updated syllabi with highlighted changes for 'Create, Deliver & Support', 'Drive Stakeholder Value' and 'Direct, Plan & Improve'¢ The 'High Velocity IT' manuscript, syllabus, glossary and diagram pack remain unchanged¢ Practices Overviews and the product brochure remain unchanged¢ An up-to-date Quick Reference Guide with all the information you need¢ Updated Core Manuscripts, for 'Create, Deliver & Support', 'Drive Stakeholder Value' and 'Direct, Plan & Improve'¢ While ... Unknown localization key: "more"

Objev podobné jako ITIL(R) 4 Managing Professional Courseware - Learning Solutions E.A.

Managing people is fraught with challenges—even if you''re a seasoned manager. Here''s how to handle them.If you read nothing else on managing people, read these 10 articles (featuring “Leadership That Gets Results,” by Daniel Goleman). We''ve combed through hundreds of Harvard Business Review articles and selected the most important ones to help you maximize your employees'' performance.HBR''s 10 Must Reads on Managing People will inspire you to:Tailor your management styles to fit your peopleMotivate with more responsibility, not more moneySupport first-time managersBuild trust by soliciting inputTeach smart people how to learn from failureBuild high-performing teamsManage your bossThis collection of best-selling articles includes: featured article "Leadership That Gets Results" by Daniel Goleman, "One More Time: How Do You Motivate Employees?" "The Set-Up-to-Fail Syndrome," "Saving Your Rookie Managers from Themselves," "What Great Managers Do," "Fair Process: Managing in the Knowledge Economy," "Teaching Smart People How to Learn," "How (Un)ethical Are You?" "The Discipline of Teams," and "Managing Your Boss."

Objev podobné jako HBR's 10 Must Reads on Managing People (with featured article "Leadership That Gets Results," by Daniel Goleman) - Daniel Goleman, Kim W.Chan, Harvard

Build vital connections to accelerate your career success Managing Up is your guide to the most valuable 'soft skill' your career has ever seen. It's not about sucking up or brown-nosing; it's about figuring out who you are, who your boss is, and finding where you meet. It's about building real relationships with people who have influence over your career. Managing up is good for you, good for your boss, and good for the organization as a whole. This book gives you strategies for developing these all-important connections and building more than rapport; you become able to quickly assess situations, and determine which actions will move you forward; you become your own talent manager, and your boss's top choice for that new opportunity. As a skill, managing up can do more for your career than simply 'networking' ever could—and this book shows you how. Real-world strategies give you a set of actionable steps, supplemented by expert advice from a top leadership consultant that helps you get on track to advancement. It's never too early or too late to start adjusting your alignment, and this book provides the help you need to start accelerating your trajectory. Develop robust relationships with influential ... Unknown localization key: "more"

Objev podobné jako Managing Up - Mary Abbajay

NEC Managing Reality: A Practical Guide to Applying NEC3 is a series of books written by NEC experts well versed in using the NEC `at the coal face’ that explain how the NEC can be used to optimum benefit in everyday environments. The second edition includes full updates to each of the five books: Introduction to the engineering and construction contract; Procuring an engineering and construction contract; Managing the contract; Managing change; Managing procedures. This new edition focuses solely on NEC3, with new practical examples from across the world. Sections on disallowable cost, defects, roles/responsibilities and schedule of cost components have been expanded and enhanced.

Objev podobné jako Managing Reality, Second edition. Book 3: Managing the contract - Barry Trebes, Bronwyn Mitchell

If you are responsible for oak management, Managing Oak Forests in the Eastern United States is for you. It is the definitive practical guide for anyone interested in improving stewardship of eastern oak forests. Organized into three sections, the first section, "Background and Biology: Setting the Stage," helps you establish a solid understanding of the history and ecology of eastern oak ecosystems. It examines the question "Why do we manage oaks?" and looks at some of the challenges faced in oak management such as fire, wildlife management, and oak regeneration. It also provides a description and distribution of oak forests across the eastern United States and discusses the biology of oaks.The second section, "Silviculture: What Is in the Tool Box," gives you a practical understanding of how management can be implemented in eastern oak forests. It covers natural regeneration, artificial regeneration, and use of prescribed fires, competition control, and intermediate treatments.The third and final section, "Managing Oaks: How Do I Make It Work for Me?" helps you clarify your objectives and chart a course to bring about the desired outcomes for the forests you are managing. This section assists you in evaluating your progress in managing your oaks and what ... Unknown localization key: "more"

Objev podobné jako Managing Oak Forests in the Eastern United States

The new edition of the bestselling textbook on Innovation Management, provides a strong knowledge base and a creative and entrepreneurial management mindset Acclaimed for its practical, evidence-based tools and resources, Managing Innovation provides the knowledge base required to manage innovation, technology, and new product development. With an integrated process approach, this classic textbook helps students understand and develop the unique skill set required to manage innovation and innovation processes, in the commercial, public and social sectors. Fully updated with new data, new methods, and new approaches, the eighth edition of Managing Innovation emphasizes real-world application over abstract theory. Numerous practical and experience-tested processes, models, and tools help students develop a productive innovation management mindset, accompanied by a wealth of case studies and examples illustrating that successful innovation management is much more than managing a single aspect, such as creativity, entrepreneurship, or product development. Offering a strong empirical approach that is supportive of tailored experimentation, Managing Innovation: Integrating Technological, Market and Organizational Change, Eighth Edition, is the perfect textbook for MBA, MSc, and final-year undergraduate management and engineering courses on innovation, and a must-have resource for professional training courses, seminars, and workshops. New to this Edition: Updated chapters on digital innovation, ... Unknown localization key: "more"

Objev podobné jako Managing Innovation - Joe Tidd, John R. Bessant

The Essential Guide to Effectively Managing Developers So You Can Deliver Better Software—Now Extensively Updated “Lichty and Mantle have assembled a guide that will help you hire, motivate, and mentor a software development team that functions at the highest level. Their rules of thumb and coaching advice form a great blueprint for new and experienced software engineering managers alike.” —Tom Conrad, CTO, Pandora “Reading this book’s nuggets felt like the sort of guidance that I would get from a trusted mentor. A mentor who I not only trusted, but one who trusted me to take the wisdom, understand its limits, and apply it correctly.” —Mike Fauzy, CTO, FauzyLogic Today, many software projects continue to run catastrophically over schedule and budget, and still don’t deliver what customers want. Some organizations conclude that software development can’t be managed well. But it can—and it starts with people. In their extensively updated Managing the Unmanageable, Second Edition, Mickey W. Mantle and Ron Lichty show how to hire and develop programmers, onboard new hires quickly and successfully, and build and nurture highly effective and productive teams. Drawing on over 80 years of combined industry experience, the authors share Rules of Thumb, Nuggets of Wisdom, checklists, ... Unknown localization key: "more"

Objev podobné jako Managing the Unmanageable - Mickey Mantle, Ron Lichty

Target exam success with My Revision Notes. Our updated approach to revision will help youlearn, practise and apply your skills and understanding. Coverage of key content is combinedwith practical study tips and effective revision strategies to create a guide you can rely on tobuild both knowledge and confidence.My Revision Notes: WJEC Level 1/2 Vocational Award in Hospitality and Catering helps all students:- Develop subject knowledge by making links between topics for more in-depth exam answers- Plan and manage revision with our topic-by-topic planner and exam breakdown introduction- Build quick recall with bullet-pointed summaries at the end of each chapter- Understand key terms needed for the exam with user-friendly definitions and a glossary- Avoid common mistakes and enhance exam answers with exam tips- Improve subject-specific skills with an exam skills checkbox at the end of each chapter- Practise and apply skills and knowledge with Exam-style questions and frequent Now test yourself questions, and answer guidance online

Objev podobné jako My Revision Notes: WJEC Level 1/2 Vocational Award in Hospitality and Catering, Second Edition - Bev Saunder, Yvonne Mackey

Prepare students for success in the external assessment for WJEC Level 1/2 Vocational Award in Hospitality and Catering. This focused, write-in workbook has been written by experienced teachers and authors to provide clear guidance on the assessment criteria, with activities to support knowledge retention and application.- Provides comprehensive coverage of the specification content, so students can review their knowledge for all topic areas- Enables students to test their knowledge and understanding, as well as ensuring they can apply this knowledge effectively and confidently- Prepares students for assessment, breaking down the different question types and offering clear guidance on responses- Supports both classroom learning and independent study, with content that can be used flexibly throughout the year or for revisionAll answers for the questions included in this workbook are available online (see page 4 of the workbook for details).

Objev podobné jako WJEC Level 1/2 Vocational Award Hospitality and Catering Exam Practice Workbook - Bev Saunder, Yvonne Mackey

The COVID-19 and the onslaught of Climate Change have exposed the fragility of our lives and ecosystem. Natural disasters like asteroid impact, earthquakes, tsunamis, volcanic eruptions, floods, cyclones, etc., and pandemics like plagues, smallpox, cholera, tuberculosis, malaria, etc., have been man''s nemesis from the beginning of time. This list of public risks has now expanded to include pollutions, industrial disasters, and very many new, confusing and emerging technologies.How have governments handled these public risks? How have they convinced people to take precautions under such emergencies? What measures does one take for managing them, and for the rescue, relief, and rehabilitation of the masses? And most importantly, how does one prepare the masses to face the risks without panicking? It is argued that sermons, dictates, and discourses may not work in democratic societies. Rather, one needs a new breed of risk communicators who can enter into a dialogue with the people to prepare them for these challenges and to welcome truly beneficial new technologies.The book takes a panoramic view of the issue of risks and illustrates the challenges and opportunities of the Art and Science of Managing Public Risks. It celebrates the indomitable spirit of man, who has leveraged science to ... Unknown localization key: "more"

Objev podobné jako Art And Science Of Managing Public Risks - Dinesh Kumar Srivastava, V S Ramamurthy, Shailesh Nayak

Understand the practical steps to apply the right technological strategies for your hospitality business to ease staff and management pain points, increase efficiency and profitability and heighten the guest experience.

Objev podobné jako Tech-Enabled Hospitality - Jessica Gillingham

This fantastic Revision Guide covers everything students need to know for the Level 1/2 WJEC Vocational Award in Hospitality and Catering. It has clear study notes and explanations for both units as well as revision summaries throughout. We''ve also included tips and advice for both the controlled assessment and the written exam, so there won''t be any surprises!What''s more, a free Online Edition of the whole book is included - just use the unique code printed on the inside cover to gain access.

Objev podobné jako WJEC Level 1/2 Vocational Award in Hospitality & Catering: Revision Guide (with Online Edition) - CGP Books

Covering the fundamentals of organizational behaviour, as well critically reflecting on the institutions and practices of business life, the seventh edition of Managing and Organizations has been updated to include:• A new chapter on Managing Diversity and Inclusion written by Martyna Sliwa, Professor of Business Ethics and Organisation Studies at Durham University Business School.• A new chapter on Managing Motivation—what drives individuals and teams to excel.• New and revamped case studies and examples from well-known organizations such as Nike, Tiffany, Nokia, Walmart and OpenAI.• An increased focus on sustainability and ethics, demonstrating how organizations can thrive whilst protecting people and planet.  This textbook is essential reading for anyone studying organizational behaviour at undergraduate or postgraduate level.Stewart Clegg is Professor at the University of Sydney, Australia and Emeritus Professor at the University of Technology Sydney, Australia.Tyrone S. Pitsis is Professor of Strategic Projects at the University of York, UKMatt Mount is Associate Professor of Strategy at the University of Adelaide, Australia.

Objev podobné jako Managing and Organizations - Stewart R Clegg, Matthew Mount, Tyrone S. Pitsis

Combining theoretical and practical viewpoints this book offers critical and reflective perspectives on competencies development, graduate employability, and the improvement of human resource management practices in the tourism and hospitality industry.

Objev podobné jako Building Human Capital in Tourism and Hospitality

A hands-on, power-packed guide to managing all things money Time and money. Those are the two most important assets you have, and smart people manage both of them wisely. Managing Your Money All-in-One For Dummies is your one-stop resource to turn to when you’re ready to manage your money. It offers everything you need to confidently handle your finances. When you’re ready to create a budget, pay down debt, and scale back your expenses, you’ll find the support you need here. If you’re eyeing the future, you’ll find advice on improving your credit score, saving for college and retirement, and planning an estate. As if all of that isn’t enough, this comprehensive book covers other financial topics such as buying insurance, investing in your 401(k), and so much more. The authors of Managing Your Money All-in-One For Dummies explain how to handle your money in a way that encourages you to think and act positively, no matter what your financial situation looks like. And as you move toward financial freedom, you can come back to this book to get advice on topics that go beyond day-to-day money management, such as taking out a mortgage, investing online, and more. Get your ... Unknown localization key: "more"

Objev podobné jako Managing Your Money All-in-One For Dummies - The Experts at Dummies

This book provides an overview of Environmental, Social, and Governance (ESGs) concepts in the hospitality and tourism industry. As EGS become more prevalent as a strategic management and development tool, there is need to understand a holistic picture of ESG practices.

Objev podobné jako Environmental, Social, and Governance Strategies in the Hospitality and Tourism Industry

For courses in Introduction to Revenue Management. The first of its kind, this book was written to address the emerging course in Hospitality focused on revenue management. Based on the authors’ years of industry experience, this book includes a model for understanding the revenue management process and reveals four basic building blocks to revenue management success. With chapters dedicated to consumer behavior, economic principles, and strategic management, it outlines key processes and stages of revenue management planning. Four unique application chapters tailor concepts to specific segments of the industry and professional profiles help students learn about possibilities within the field.

Objev podobné jako Introduction to Revenue Management for the Hospitality Industry, An: Principles and Practices for the Real World - Juston Parker, Trevor Stuart-Hill,

Breeds are fascinating entities. They depend on individual breeders for their continuing existence. Although breeders may come and go, each of them is important and has the potential to make positive contributions to the breed.Multiple factors can guarantee breeders long-term successful management. These include biological aspects, consistent market demand, and the important and sometimes politically charged role of breed associations as the main advocates for breeds today.Strategies for success have been detailed in the first and second editions of Managing Breeds for a Secure Future. The third edition explores this further, providing more strategies that can assure long-term survival for breeds of livestock, poultry, and dogs.Managing Breeds for a Secure Future Third Edition is re-organized to flow better, and has additional chapters on specific protocols for maintaining breeds. It also delves more deeply into rescuing rare populations, through both theory and practice. Updates to the new edition include: biological issues, population analysis, pedigree-based analyses, managing a genetic defect, and specific rescue principles and practices.

Objev podobné jako Managing Breeds for a Secure Future 3rd Edition - D. Phillip Sponenberg

This innovative and unique textbook describes change as a socially constructed process, reinforced by the interactions of employees at all levels. Including video and audio resources, it emphasises the fact that change is an on-going phenomenon: not an event that will soon be over once the consultants have left, but a permanent feature of an adaptable organisation.This novel theoretical perspective makes it the first and only text to focus on the central role of conversations and storytelling in managing change. Strengthening the business focus of the text, this new 3rd edition includes provision of practical tools and techniques for managing change, increased coverage of sustaining change and a greater number of international examples and case studies. Managing Organizational Change is suitable for change management modules at all levels of undergraduate and postgraduate study.

Objev podobné jako Managing Organizational Change - Estefan Jabri, Muayyad Jabri

In this fourth edition of the bestselling business book Managing Humans, author Michael Lopp continues to draw leadership advice from some of the most important software companies of our modern age. Educational stories from companies such as Apple, Slack, and Pinterest detail the experiences of bright software engineers in an ever-changing industry.This revised edition of Managing Humans expands on the previous editions'' explorations of management essentials including handling stress, building diverse teams, running inclusive meetings, and how to lead in times of crisis. The education of a great leader never stops, and Lopp applies crucial insights to help continue your never-ending leadership education. Whether it is approaching a myriad of engineering personalities or handling unexpected conflict, you will come away with the wisdom to handle any team situation.The engineering culture of a company can determine the difference between a product''s ultimate success or failure. Managing Humans is here to guide managers and aspiring managers into the intimidating world of people and their vastly different personalities. Handle conflict, infuse innovation into your approach, and be the most confident manager you can be after reading this book."It is so satisfying to read the work of an author who articulates something we know, ... Unknown localization key: "more"

Objev podobné jako Managing Humans - Michael Lopp

Managing the Unmanageable empowers current and aspiring managers to unlock the full potential of their teams, by recognizing and embracing the unique qualities of top performers who thrive when given the freedom to explore beyond traditional boundaries. At its core, Managing the Unmanageable advocates for a management style that treats individuals with utmost dignity, respect, and autonomy—an approach that not only fosters their personal growth but also cultivates unwavering loyalty. It offers a fresh perspective on effective management by addressing a pervasive problem faced by managers across industries: the challenge of harnessing the full potential of exceptional employees who resist being confined by rigid rules and limitations.Mike Cecil distills the lessons learned throughout his extensive 42-year career in the construction industry, where he encountered a myriad of managers—both successful and unsuccessful. He provides relatable anecdotes, practical advice, and insightful strategies to equip management professionals with the tools they need to unleash the full potential of their teams. By embracing the principles outlined in Managing the Unmanageable, managers will be able to create an environment where top performers thrive, leading to increased productivity, employee satisfaction, and long-term success for both individuals and organizations.

Objev podobné jako Managing the Unmanageable - Mike Cecil

It is a strategic imperative for firms to remain competitive, adaptive, and capable of delivering high-quality legal services in today''s complex business environment. Partner performance is a critical issue and will become more so in the coming years as AI threatens to replace or reposition underperforming employees. The dynamic and evolving nature of the legal profession, coupled with external factors such as technology, globalisation, and economic changes, underscores the importance of performance management for law firms.Managing partner performance: Strategies for transforming underperforming partners takes a comprehensive look at how to improve underperforming partners within the legal profession. It provides insight and practical solutions for law firm leaders committed to revitalising their teams and optimising organisational success. Structured into four parts, the book systematically diagnoses underperformance, its cause and effect, how to deal with underperforming partners, and how to proactively performance manage over the long-term.From crafting individualised improvement plans to implementing mentoring and coaching programs to unlock untapped potential, the book addresses skill development and continuous professional growth through training, while also emphasising the crucial role of effective communication in improving internal dynamics and client relationships.Strategic role redefinition is discussed to align partners'' strengths with organisational goals, while motivation and engagement ... Unknown localization key: "more"

Objev podobné jako Managing Partner Performance - Jonathan Middleburgh, Nick Jarrett-Kerr

You Can Learn to Handle the Onslaught of Internal and External Pressures Does anxiety get in the way of your ability to be an effective leader? Is your inability to notice when you and those around you are anxious keeping you "stuck" in chronic unhealthy patterns? In Managing Leadership Anxiety, pastor and spiritual growth expert Steve Cuss offers powerful tools to help you move from being managed by anxiety to managing anxiety.You''ll develop the capacity to notice your anxiety and your group''s anxiety. You will increase your sensitivity to the way groups develop systemic anxiety that keeps them trapped. Your personal self-awareness will increase as you learn how self gets in the way of identifying and addressing issues.Managing Leadership Anxiety offers valuable principles to those who are hungry to understand the source of the anxiety in themselves and in the people with whom they relate. Readers will be empowered to take back control of their lives and lead in mature and vibrant ways.

Objev podobné jako Managing Leadership Anxiety - Steve Cuss

Position yourself for success.Get more of the management ideas you want, from the authors you trust, with HBR''s 10 Must Reads on Managing Yourself (Vol. 2). We''ve combed through hundreds of Harvard Business Review articles and selected the most important ones to help you stay engaged, be productive, and continue to grow throughout your working life.With insights from leading experts including Susan David, Joseph Badaracco, and Laura Morgan Roberts, this book will inspire you to:Identify your purpose and translate it into actionMake time to learn&#8212and stay relevant in a world of rapid changeTurn your strengths into superpowersSpend more time on the work that mattersTackle even your toughest decisions with confidenceReduce burnout from collaborationTake a stand for yourself and for othersThis collection of articles includes "From Purpose to Impact," by Nick Craig and Scott A. Snook; "Learning to Learn," by Erika Andersen; "Making Yourself Indispensable," by John H. Zenger, Joseph R. Folkman, and Scott K. Edinger; "Make Time for the Work That Matters," by Julian Birkinshaw and Jordan Cohen; "Collaboration Without Burnout," by Rob Cross, Scott Taylor, and Deb Zehner; "Emotional Agility," by Susan David and Christina Congleton; "How to Tackle Your Toughest Decisions," by Joseph L. Badaracco; "How Dual-Career Couples ... Unknown localization key: "more"

Objev podobné jako HBR's 10 Must Reads on Managing Yourself, Vol. 2 (with bonus article "Be Your Own Best Advocate" by Deborah M. Kolb) - Harvard Business Review, Rob Cr

The bestselling guide to managing organisational change, with over 650,000 copies sold, is now revised and updated for today''s rapidly changing workplace where change is a constant. In a landscape of big mergers, global teams and evolving technology, it''s more important than ever for employees and managers to be adaptable to change. When restructuring hits the workplace, the actual situational shifts are often not as hard to work through as the psychological components that accompany them. Successful organisational change takes place when employees have a clear purpose, a plan for, and a part to play in their changing surroundings. For 25 years, Managing Transitions has been the go-to resource for managers to navigate tumultuous times. Now, this essential book has been updated to address new trends and challenges in today''s work cultures, including generational differences, inclusivity, cross-functional teams, remote and work-from-home colleagues, and more.It includes a new foreword by Patrick Lencioni, best-selling author of The Five Dysfunctions of a Team.

Objev podobné jako Managing Transitions - William Bridges, Susan Bridges

Take charge of your own success.If you read nothing else on managing yourself, read this book. We''ve chosen a new selection of current and classic Harvard Business Review articles that will help you understand your strengths, clarify your personal goals and direction, and build a career you’re proud of.This book will inspire you to:Manage your time, energy, and stress effectivelyUse a growth mindset to expand your networkDefine, develop, and communicate your personal brandBuild your skills and keep learningNavigate conflict with confidenceAlign your professional goals with your personal valuesThis collection of articles includes: "Managing Oneself," by Peter F. Drucker; "You Don''t Find Purpose—You Build It," by John Coleman; "How to Define, Develop, and Communicate Your Personal Brand," by Rachel Montanez; "Building an Ethical Career," by Maryam Kouchaki and Isaac H. Smith; "Learning to Learn," by Erika Andersen; "You Need Many Leadership Voices—Not Just One," by Amy Jen Su; "Manage Your Energy, Not Your Time," by Tony Schwartz and Catherine McCarthy; "Outsmart Your Own Biases," by Jack B. Soll, Katherine L. Milkman, and John W. Payne; "Happiness Traps," by Annie McKee; "The Hidden Toll of Microstress," by Rob Cross and Karen Dillon; "How to Build a Broader Network Within Your Company," Ko ... Unknown localization key: "more"

Objev podobné jako HBR's 10 Must Reads on Managing Yourself, Updated and Expanded - Peter F. Drucker, Harvard Business Review, Amy Gallo, Amy Jen Su, Clayton M. Christen

Bring out their best.If you read nothing else on managing people, read this book. We''ve chosen a new selection of current and classic Harvard Business Review articles that will help you earn your people''s trust, build successful teams, and coach employees to help them reach their potential.This book will inspire you to:Balance the competing priorities of managing both up and downIdentify the most common sources of conflict—and learn how to resolve themFine-tune your management style using emotional intelligenceNavigate the challenges of dispersed and hybrid teamsCultivate high engagement without overwork or burnoutFind—and keep—the best peopleThis collection of articles includes: "Leadership That Gets Results," by Daniel Goleman; "The Power of Small Wins," by Teresa M. Amabile and Steven J. Kramer; "The Leader as Coach," by Herminia Ibarra and Anne Scoular; "Superbosses Aren''t Afraid to Delegate Their Biggest Decisions," by Sydney Finkelstein; "The Set-Up-to-Fail Syndrome," by Jean-Francois Manzoni and Jean-Louis Barsoux; "The Overcommitted Organization," by Mark Mortensen and Heidi K. Gardner; "Global Teams That Work," by Tsdeal Neeley; "Four Types of Team Conflict—and How to Resolve Them," by Randall S. Peterson, Priti Pradhan Shah, Amanda J. Ferguson, and Stephen L. Jones; "Why Employees Quit," by Ethan Bernstein, Michael B. Horn, and Bob Moesta; ... Unknown localization key: "more"

Objev podobné jako HBR's 10 Must Reads on Managing People, Updated and Expanded - Daniel Goleman, Marcus Buckingham, Harvard Business Review, Linda A. Hill, Tsedal Neele