managing hospitality organizations michael c sturman robert c ford

Managing Hospitality Organizations: Achieving Excellence in the Guest Experience, Third Edition takes students on a journey through the evolving service industry. Each chapter focuses on a core principle of hospitality management and is packed with practical advice, examples, and cases from some of the best companies in the service sector. Authors Robert C. Ford and Michael Sturman emphasize the critical importance of focusing on the guest and creating an unforgettable customer experience. Whether your students will be managing a neighborhood café, a convention center, or a high-end resort hotel, they will learn invaluable skills for managing the guest experience in today’s ultracompetitive environment. Included with this title: LMS Cartridge: Import this title’s instructor resources into your school’s learning management system (LMS) and save time. Don’t use an LMS? You can still access all of the same online resources for this title via the password-protected Instructor Resource Site.

Objev podobné jako Managing Hospitality Organizations - Michael C. Sturman, Robert C. Ford

Managing hospitality experiences is a crucial part of the hospitality business and industry alike. While many textbooks cover the management of hospitality services, this text focuses specifically on experiences, while also providing a full and detailed insight into the ways in which experiences are designed and delivered. Using examples from the gamut of hospitality, this book explores issues around people, services and spaces. It covers management issues such as marketing, human resources, operations, quality management, facilities management, project management and strategy, while considering hospitality operations within their wider geo-social and geo-environmental settings. This book includes a range of important contemporary topics, such as sustainability, resilience and ethics; supported throughout by learning objectives, case studies, review questions, links to videos and further reading suggestions.This book: Emphasises experiences within hospitality, providing students with a focused and applicable text.Includes numerous international industry case studies to illustrate how hospitality organisations manage experiences; these real-life scenarios provide key teaching points. Provides wider theoretical principles to develop the field of hospitality and place it within an industry context. An invaluable read for undergraduate students of hospitality and event management, this textbook also provides an overview for postgraduate students and those studying further education courses in hospitality ... Unknown localization key: "more"

Objev podobné jako Managing Hospitality Experiences

Covering the fundamentals of organizational behaviour, as well critically reflecting on the institutions and practices of business life, the seventh edition of Managing and Organizations has been updated to include:• A new chapter on Managing Diversity and Inclusion written by Martyna Sliwa, Professor of Business Ethics and Organisation Studies at Durham University Business School.• A new chapter on Managing Motivation—what drives individuals and teams to excel.• New and revamped case studies and examples from well-known organizations such as Nike, Tiffany, Nokia, Walmart and OpenAI.• An increased focus on sustainability and ethics, demonstrating how organizations can thrive whilst protecting people and planet.  This textbook is essential reading for anyone studying organizational behaviour at undergraduate or postgraduate level.Stewart Clegg is Professor at the University of Sydney, Australia and Emeritus Professor at the University of Technology Sydney, Australia.Tyrone S. Pitsis is Professor of Strategic Projects at the University of York, UKMatt Mount is Associate Professor of Strategy at the University of Adelaide, Australia.

Objev podobné jako Managing and Organizations - Stewart R Clegg, Matthew Mount, Tyrone S. Pitsis

sběratelská kachnička Michael Myers
PVC figurka Michael Myers kachna
Michael Myers mini figurka TUBBZ
sběratelská figurka Tubbz Michael Myers
Halloween kachnička Michael Myers první edice
omezená edice Tubbz Michael Myers
Michael Kors Pour Homme parfémovaná voda 30 ml
luxusní parfémovaná voda Michael Kors
Michael Kors Bradshaw MK5735 pánské hodinky
luxusní hodinky Michael Kors s chronografem
voděodolné hodinky Michael Kors Bradshaw
ikonická kolekce Bradshaw od Michael Kors
matující korektor Tom Ford
ochranná lišta hrany kufru FORD FOCUS III 5-dveř
ochrana hran zavazadlového prostoru FORD FOCUS
nerezová lišta pro FORD FOCUS III hatchback

Human Resource Management in the Hospitality Industry: A Guide to Best Practice takes a ‘process’ approach and provides the reader with an essential understanding of the purpose, policies and processes concerned with managing an enterprise’s workforce within the current business and social environment.Since the ninth edition of this book there have been many significant developments in this field and this new edition has been completely revised and updated in the following ways:Extensively updated content to reflect recent issues and trends relevant to the hospitality industry including: changing labour market profiles and the ‘gig’ economy, the digital transformation of HRM practices, employer branding developments, talent management strategies, employee well-being considerations, and contemporary concerns over diversity, gender and harassment at work.Five new chapters on: organizational culture, modern labour markets, emotions and well-being, careers in hospitality, and digital HRM.New international case studies throughout to explore key issues and show real-life applications of HRM in the hospitality industry.Written in a user-friendly style, each chapter includes international examples, bulleted lists, guides to further reading and exercises to test knowledge.

Objev podobné jako Human Resource Management in the Hospitality Industry - Michael J. Boella, Steven Goss-Turner

In this fourth edition of the bestselling business book Managing Humans, author Michael Lopp continues to draw leadership advice from some of the most important software companies of our modern age. Educational stories from companies such as Apple, Slack, and Pinterest detail the experiences of bright software engineers in an ever-changing industry.This revised edition of Managing Humans expands on the previous editions'' explorations of management essentials including handling stress, building diverse teams, running inclusive meetings, and how to lead in times of crisis. The education of a great leader never stops, and Lopp applies crucial insights to help continue your never-ending leadership education. Whether it is approaching a myriad of engineering personalities or handling unexpected conflict, you will come away with the wisdom to handle any team situation.The engineering culture of a company can determine the difference between a product''s ultimate success or failure. Managing Humans is here to guide managers and aspiring managers into the intimidating world of people and their vastly different personalities. Handle conflict, infuse innovation into your approach, and be the most confident manager you can be after reading this book."It is so satisfying to read the work of an author who articulates something we know, ... Unknown localization key: "more"

Objev podobné jako Managing Humans - Michael Lopp

Is your business playing it safe&#8212or taking the right risks?If you read nothing else on managing risk, read these 10 articles. We''ve combed through hundreds of Harvard Business Review articles and selected the most important ones to help your company make smart decisions and thrive, even when the future is unclear.This book will inspire you to:Avoid the most common errors in risk managementUnderstand the three distinct categories of risk and tailor your risk-management processes accordinglyEmbrace uncertainty as a key element of breakthrough innovationAdopt best practices for mitigating political threatsUpgrade your organization''s forecasting capabilities to gain a competitive edgeDetect and neutralize cyberattacks originating inside your companyThis collection of articles includes "Managing Risks: A New Framework," by Robert S. Kaplan and Anette Mikes; "How to Build Risk into Your Business Model," by Karan Girotra and Serguei Netessine; "The Six Mistakes Executives Make in Risk Management," by Nassim N. Taleb, Daniel G. Goldstein, and Mark W. Spitznagel; "From Superstorms to Factory Fires: Managing Unpredictable Supply-Chain Disruptions," by David Simchi-Levi, William Schmidt, and Yehua Wei; "Is It Real? Can We Win? Is It Worth Doing?: Managing Risk and Reward in an Innovation Portfolio," by George S. Day; “Superforecasting: How to Upgrade Your Company''s Judgment," ... Unknown localization key: "more"

Objev podobné jako HBR's 10 Must Reads on Managing Risk (with bonus article "Managing 21st-Century Political Risk" by Condoleezza Rice and Amy Zegart) - Philip E. Tetloc

Modrý RC model Ford GT v měřítku 1:14 s dálkovým ovládáním je vhodný pro děti od 6 let. Auto disponuje funkčními předními a zadními světly a ovládá se ve všech směrech. Pro provoz je potřeba 5x AA baterií do auta a 2x AA baterií do vysílačky, které nejsou součástí balení.

• Funkční přední a zadní světla pro realistickou jízdu
• Kvalitní zpracování a výborné jízdní vlastnosti
• Snadné ovládání všech směrů (vpřed, vzad, vlevo, vpravo)
• Autentický model ikonického sportovního vozu v měřítku 1:14

Objev podobné jako RC auto Ford GT (1:14) blue

Tento světlomet TYC je náhradní díl určený výhradně pro pravou stranu vozidel Ford Transit Custom a Tourneo Custom vyrobených od dubna 2012. Jedná se o hlavní světlomet typu projector s elektrickým motorkem pro nastavení výšky světla. Díly jsou kompatibilní s verzemi autobus i furgon.

• Přesná kompatibilita s modely Ford Transit Custom/Tourneo Custom 2012-2016
• Konstrukce typu projector pro lepší světelný výkon
• Integrovaný elektrický motorek pro nastavení výšky světla
• Přímá náhrada za originální světlomet - snadná montáž

Objev podobné jako TYC FORD TRANSIT CUSTOM 2012-2016 HLAVNÍ SVĚTLOMET PROJECTOR PRAVÁ STRANA ELEKTRICKÝ S MOTORKEM S DE (20-15315-05-2)

Přední světlomet ACI pro Ford Fusion (JU_) kombi vyrobený mezi srpnem 2002 a prosincem 2012. Určen pro pravou stranu vozu a vybavený žárovkou H4. Nahrazuje opotřebované originální světlomety s nedostatečnou svítivostí.

• Přesná kompatibilita s Ford Fusion (JU_) kombi 08/2002-12/2012
• Kompletní sestava včetně elektricky ovládaného bílého blinkru a motorku
• Vylepšená svítivost oproti opotřebovaným originálním světlům
• Jednoduchá montáž na pravou stranu vozu

Objev podobné jako ACI FORD FUSION 02- 1/03-5/07 přední světlo H4, bílý blikač (el.ovládané+motorek) P (1810964)

Model Bburago Ford GT 2019 No.9 Heritage Edition v měřítku 1:32 je sběratelský předmět s kovovou karosérií a kvalitním potiskem. Dodává se na plastovém podstavci v unikátním balení. Je vhodný pro děti od 6 let díky odolné konstrukci.

• Kvalitní detailní zpracování s kovovou karosérií
• Příznivá cena pro sběratelské modely
• Autentický tampónový potisk kvalitní barvou
• Vhodné pro děti od 6 let jako edukativní hračka

Objev podobné jako Bburago 1:32 Ford GT 2019 No.9 Heritage Edition

Ochranná lišta Alu-Frost chrání hrany kufru vozu FORD FOCUS III 5-dveřový před poškrábáním. Výrobek je vyroben z nerezového materiálu a slouží jako stylový doplněk. Montáž je přizpůsobena konkrétnímu modelu vozu.

• Chrání hrany kufru před poškrábáním při nakládání
• Stylový nerezový design zvyšuje vzhled vozu
• Snadná montáž bez nutnosti vrtání
• Dokonalé uchycení pro model FORD FOCUS III 5-dveřový

Objev podobné jako Alu-Frost Kryt prahu pátých dveří - nerez FORD FOCUS III 5-dvéř. (25-3643)

Plastový model RC auta Ford Mustang Mach 1 v měřítku 1:24 s červeným provedením. Auto umožňuje dálkové ovládání se základními směry jízdy a funkčními světly. Vhodné pro děti od 3 let, vyžaduje 3x AA baterie do auta a 2x AA do ovladače.

• Kvalitní zpracování a inovativní jízdní vlastnosti
• Ergonomický ovladač pro snadné ovládání
• Funkční přední a zadní světla pro realistický vzhled
• Gumová kola zajišťující dobrou přilnavost

Objev podobné jako Epee RC Auto Ford Mustang Mach 1 1:24 červené

Alltoys RC Ford Mustang v měřítku 1:14 je dálkově ovládaný model s autentickým designem. Disponuje světelnými efekty a ovládáním na frekvenci 27 MHz s dosahem až 15 metrů. Maximální rychlost činí 8,4 km/h.

• Detailně propracovaný model ikonického Mustangu
• Světelné efekty pro autentický zážitek z jízdy
• Dálkové ovládání na 27 MHz s jízdou všemi směry
• Vhodný pro venkovní i vnitřní použití

Objev podobné jako Alltoys 1:14 RC Ford Mustang červený

Model obytného pick-upu Ford F150 od německého výrobce Siku věrně kopíruje skutečné vozidlo. Obsahuje funkční prvky jako otevírací dveře kabiny a vytahovací markýzu, včetně doplňkového vybavení. Splňuje přísné bezpečnostní normy a je určen pro děti od 3 let.

• Precizní model kultovního Fordu F150 s otevíracími dveřmi kabiny
• Praktické vybavení včetně stolu, židlí a vytahovací markýzy
• Vysoká kvalita a bezpečnost odpovídající evropským normám
• Vhodné pro děti od 3 let díky robustnímu kovovému provedení

Objev podobné jako SIKU Blister 1693 SIKU Blister obytný Pick-up Ford F150

RC model Ford GT v měřítku 1:24 s dálkovým ovládáním. Auto má funkční světla a dosah 10 metrů. Je určeno pro děti od 3 let a vyžaduje 3x AA baterie do auta a 2x AA do ovladače.

• Funkční přední a zadní světla pro realistický zážitek
• Stabilní ovládání na frekvenci 2,4 GHz s dosahem 10 metrů
• Bezpečný plastový model vhodný pro děti od 3 let
• Jednoduché ovládání směrů jízdy (vpřed/vzad/vlevo/vpravo)

Objev podobné jako Rastar RC auto 1:24 Ford GT červené

Model Ford Mustang RTR v měřítku 1:64 od Hot Wheels. Autíčko má aerodynamický tvar a akční polepy. Je vyrobeno z kombinace kovu a plastu a je vhodné pro děti od 5 let.

• Autentický vzhled věrný originálu
• Aerodynamické tvary a akční polepy
• Prémiové zpracování z kovu a plastu
• Vhodné pro sběratele i hru od 5 let

Objev podobné jako Mattel Hot Wheels prémiové auto velikáni Ford Mustang RTR

Tom Ford Noir Extreme Parfum z roku 2022 je intenzivnější a odvážnější varianta původní parfémované vody. Kombinuje kořeněné tóny zázvoru a kardamomu se svěžím citrusem, jemnou růží, vanilkou a dřevitými tóny guajaku a cedru. Je určen mužům, kteří preferují výrazné a kultivované vůně.

• Intenzivnější a smyslnější verze Noir Extreme
• Bohatá kompozice s kořeněnými, svěžím a dřevitými tóny
• Dlouhotrvající parfémová koncentrace
• Luxusní design a prezentace

Objev podobné jako Tom Ford Noir Extreme - parfém 100 ml

Stavebnice LEGO 76470 představuje ikonické létající auto Ford Anglia z filmu Harry Potter a Tajemná komnata. Model obsahuje 868 dílků a umožňuje otevírání dveří i kufru s funkcí vystřelování zavazadel. Součástí jsou figurky Harryho Pottera, Rona Weasleyho a sovy Hedviky.

• Autentické detaily slavného auta Weasleyových z filmu
• Funkční prvky jako otevírání dveří a vystřelování zavazadel
• Obsahuje figurky Harryho Pottera, Rona a sovy Hedviky
• Digitální návod v aplikaci LEGO Builder pro snadné stavění

Objev podobné jako LEGO® 76470 Kouzelné létající auto Ford Anglia™

TUBBZ Michael Myers je 5,5 cm vysoká sběratelská PVC figurka v podobě kachničky. Představuje ikonickou postavu z hororové série Halloween s charakteristickými detaily. Figurka není určena pro použití ve vodě.

• Autentický design s ikonickým nožem a chladným pohledem
• Kompaktní velikost 5,5 cm pro snadné vystavení
• Vyrobeno z kvalitního PVC pro dlouhou životnost
• Ideální doplněk pro sběratele hororové tematiky

Objev podobné jako Tubbz kachnička malá Halloween - Michael Myers

Tubbz kachnička představuje Michaela Myerse z filmové série Halloween v humorném pojetí. Figurka je vyrobena z vinylu, měří 9 cm a je oficiálně licencována. Není určena pro použití ve vodě a je vhodná pro děti od 6 let.

• Oficiálně licencovaná figurka s autentickým designem
• Detailní zpracování charakteristických rysů postavy
• První edice s vysokou sběratelskou hodnotou
• Vyrobeno z kvalitního vinylového materiálu

Objev podobné jako Tubbz kachnička Halloween Michael Myers (první edice)

Michael Kors Pour Homme je parfémovaná voda pro muže s osvěžující citrusovou vůní doplněnou dřevitými a kořenitými tóny. Formát 30 ml je vhodný pro každodenní nošení. Vůně podporuje sebevědomí a je ideální pro aktivní muže.

• Svěží citrusová vůně osvěžující mysl
• Elegantní kombinace dřevitých a kořenitých tónů
• Vhodná pro každodenní nošení a dobrodružství
• Luxusní design a kvalitní zpracování

Objev podobné jako Michael Kors Pour Homme parfémovaná voda pro muže 30 ml

Do you have the right strategy to lead your company into the future?Get more of the management ideas you want, from the authors you trust, with HBR''s 10 Must Reads on Strategy (Vol. 2). We''ve combed through hundreds of Harvard Business Review articles and selected the most important ones to help you combat new competitors and define the best strategy for your company.With insights from leading experts including Michael E. Porter, A.G. Lafley, and Clayton M. Christensen, this book will inspire you to:Choose a strategy that meets the demands of your competitive environmentIdentify the signals of disruption and take steps to avoid itUnderstand lean methodology and how it is changing businessTransform your products and services into platformsInstill your strategy with creativity and purposeGenerate value for your company, while also contributing to societyThis collection of articles includes "Your Strategy Needs a Strategy," by Martin Reeves, Claire Love, and Philipp Tillmanns; "Transient Advantage," by Rita Gunther McGrath; "Bringing Science to the Art of Strategy," by A.G. Lafley, Roger L. Martin, Jan W. Rivkin, and Nicolaj Siggelkow; "Managing Risks: A New Framework," by Robert S. Kaplan and Anette Mikes; "Surviving Disruption," by Maxwell Wessel and Clayton M. Christensen; "The Great Repeatable Business Model," ... Unknown localization key: "more"

Objev podobné jako HBR's 10 Must Reads on Strategy, Vol. 2 (with bonus article "Creating Shared Value" By Michael E. Porter and Mark R. Kramer) - Lafley A.G., Harvard Bu

Applied Sport Management Skills, Fourth Edition With HKPropel Access, takes a practical approach for teaching students how to become strong leaders and managers in the world of sport. Organized around the central management functions of planning, organizing, leading, and controlling, and addressing the Commission on Sport Management Accreditation (COSMA) Common Professional Component topics and North American Society for Sport Management (NASSM) guidelines, the fourth edition has been extensively updated with hundreds of new references and sport examples.The text employs a three-pronged approach for teaching management theory, putting theories into practice, and developing students’ management skills. Timely discussions and case studies address the impacts of COVID-19; Black Lives Matter initiatives; name, image, and likeness rules; women in executive positions; corporate social responsibility; data analytics; and more.While other texts focus on learning about sport management, Applied Sport Management Skills enables students to apply the principles while developing the skills to become effective sport managers. Interactive online learning tools available through HKPropel complement activities found in each chapter:Flash-card activities help students learn key terms.Self-assessments, which ask students to identify their strengths and weaknesses and plan to improve shortcomings, are now assignable, trackable, and automatically scored.Applying the Concepts quizzes, which challenge students to identify ... Unknown localization key: "more"

Objev podobné jako Applied Sport Management Skills - David C. Kimball, Robert N. Lussier

Managing Change in Organizations, second edition, explores a broad range of perspectives on change management, encouraging critical reflection and making sense of a complex field of theories. Its unique approach, based around three key perspectives of change, will help you to understand: ·        How change is accomplished – the tool perspective ·        What change means for those involved – the process perspective ·        Why change is initiated (and whether it is necessary) – the critical perspective Updated throughout to include new examples, case studies and exercises, this essential text offers you the chance to learn pragmatic tools for managing change, as well as gain an in-depth understanding of different theories and their values. Stefan Sveningsson is Professor of Business Administration at the School of Economics and Management, Lund University. Nadja Sörgärde is Senior Lecturer in Business Administration at the School of Economics and Management, Lund University.

Objev podobné jako Managing Change in Organizations - Nadja Sorgarde, Stefan Svenningson

In Managing Change in Organizations, Stefan Sveningsson and Nadja Sörgärde explore a broad range of perspectives on change management, encouraging critical reflection and making sense of a complex field of theories.  Their unique approach based around three key perspectives of change will help students understand: How change is accomplished – the tool perspective What change means for those involved – the process perspective And Why is change initiated (and is it necessary) – the critical perspective This focus on the common how, what and why questions offers students the chance to learn pragmatic tools for managing change, as well as gain an in-depth understanding of different theories and their value.The book is complemented by a range of online resources including PowerPoint Slides, Multiple Choice Questions, and a selection of SAGE Business Cases and journal articles.Stefan Sveningsson is Professor of Business Administration at the School of Economics and Management, Lund University, Sweden.Nadja Sörgärde is a Senior Lecturer at the School of Economics and Management, Lund University, Sweden.Â

Objev podobné jako Managing Change in Organizations - Nadja Sorgarde, Stefan Svenningson

DVD film Zabití Jesseho Jamese zbabělcem Robertem Fordem [2007]. Český dabing. České titulky. Dolby Digital. Když přátelství s legendárním Jesse Jamesem nepřinese slávu, Robert Ford zvolí temnou cestu. Posedlost slávou nezná hranice. Kolem roku 1880 zná celá Amerika jméno Jesse James. Je to nejznámější národní psanec, kterého pronásleduje zákon v deseti státech. Veřejnost ho považuje za hrdinu srovnatelného s Robinem Hoodem. A Robert Ford? Tohle jméno nezná nikdo. Zatím. Právě to hodlá ambiciózní devatenáctiletý mladík změnit. Spřátelí se s Jessem a přidá se k jeho gangu. Když mu ani to nepřinese vytouženou slávu, vymyslí jiný způsob, jak se proslavit. Z přátelství vzniká rivalita a z touhy po slávě smrtelná posedlost.

Objev podobné jako Zabití Jesseho Jamese zbabělcem Robertem Fordem (DVD)

From the United Nations to the International Bureau of Weights and Measures, the principles of international organizations affect all of our lives. The principles these organizations live by represent, at least in part, the principles all of us live by. This book quantifies international organizationsÂ’ affiliation with particular principles in their constitutions, like cooperation, peace and equality.Offering a sophisticated statistical and legal analysis of these principles, the authors reveal the values contained in international organizationsÂ’ constitutions and their relationship with one another. When these organizations are divided into groups, like regional versus universal organizations, many new, seemingly contradictory, interpretations of international organizations law emerge. Through elaborate network representations, radar charters, k-clusters analyses and scatter plots, this book offers an unprecedented insight into the principles and values of international organizations.

Objev podobné jako The Values of International Organizations - Bryane Michael, Natasha Pushkarna, James D. Fry

Everyone leads projects. Learn how to manage them more effectively.If you read nothing else on leading projects large and small, read these 10 articles. We''ve combed through hundreds of Harvard Business Review articles and selected the most important ones to help you manage initiatives that will inspire your people, tackle your biggest challenges using agile, and prepare yourself and your organization for a world driven by projects.This book will inspire you to:Reap benefits from your initiatives more quicklyBecome a better project sponsorKill initiatives that aren''t performingNavigate the politics of innovation projectsKeep AI and digital transformation on trackPrepare for the next generation of project management toolsThis collection of articles includes "The Project Economy Has Arrived," by Antonio Nieto-Rodriguez; "Too Many Projects," by Rose Hollister and Michael D. Watkins; "Increase Your Return on Failure," by Julian Birkinshaw and Martine Haas; "How to Navigate the Politics of an Innovation Project," by Brian Uzzi; "Cultural Change That Sticks," by Jon R. Katzenbach, Ilona Steffen, and Caroline Kronley; "Agile at Scale," by Darrell K. Rigby, Jeff Sutherland, and Andy Noble; "For an Agile Transformation, Choose the Right People," by Rob Cross, Heidi K. Gardner, and Alia Crocker; "Discovery-Driven Digital Transformation," by Rita McGrath and Ryan ... Unknown localization key: "more"

Objev podobné jako HBR's 10 Must Reads on Managing Projects and Initiatives - Harvard Business Review, Michael D. Watkins, Jeff Sutherland, Antonio Nieto-Rodriguez, Rita

This much-anticipated sequel to the acclaimed fan-favorite novel Suicide Notes is a funny, touching look at what happens when you give up trying to be someone people want you to be and become exactly who you are.Jeff spent forty-five days in the psych ward of a hospital after a suicide attempt. Now that he’s home and has accepted that he’s gay, he’s ready to reenter his life feeling stronger and more comfortable being his true self than ever before.But it’s hard to come back to an old life when you have a new perspective on it. Returning to school is complicated, and his mother’s anxiety isn’t helping. Jeff will also have to figure out how to reconnect with his best friend, Allie, whose boyfriend he kissed before he went to the hospital. To make things even more complicated, a fellow patient from the ward suddenly appears at school, which brings up all kinds of mixed emotions for Jeff.Luckily, he’s got new friends from a local community center for queer youths to help him through it all. And some may turn out to be more than just friends…***"Generous, wry, and big-hearted. A touching and riotous journey through the legacies of pain ... Unknown localization key: "more"

Objev podobné jako Every Star That Falls - Ford Michael Thomas

Robert the Bruce (1274–1329) famously defeated the English at Bannockburn and became the hero king responsible for Scottish independence. In this fascinating new biography of the renowned warrior, Michael Penman focuses on Robert’s kingship in the fifteen years that followed his triumphant victory and establishes Robert as not only a great military leader but a great monarch.  Robert faced a slow and often troubled process of legitimating his authority, restoring government, rewarding his supporters, accommodating former enemies, and controlling the various regions of his kingdom, none of which was achieved overnight. Penman investigates Robert’s resettlement of lands and offices, the development of Scotland’s parliaments, his handling of plots to overthrow him, his relations with his family and allies, his piety and court ethos, and his conscious development of an image of kingship through the use of ceremony and symbol. In doing so, Penman repositions Robert within the context of wider European political change, religion, culture, and national identity as well as recurrent crises of famine and disease.

Objev podobné jako Robert the Bruce - Michael Penman

Film na DVD - Kolem roku 1880 zná celá Amerika jméno Jesse James. Je to nejznámější národní psanec, kterého pronásleduje zákon v deseti státech. Kolem roku 1880 zná celá Amerika jméno Jesse James. Je to nejznámější národní psanec, kterého pronásleduje zákon v deseti státech. Veřejnost ho považuje za hrdinu srovnatelného s Robinem Hoodem. A Robert Ford? Tohle jméno nezná nikdo. Zatím. Právě to hodlá ambiciózní devatenáctiletý mladík změnit. Spřátelí se s Jessem a přidá se k jeho gangu. Když mu ani to nepřinese vytouženou slávu, vymyslí jiný způsob, jak se proslavit. Z přátelství vzniká rivalita a z touhy po slávě smrtelná posedlost. Zajímavost: Na produkci se podílel RIDLEY SCOTT, v hlavních rolích září BRAD PITT (vítěz ceny pro nejlepšího herce na filmovém festivalu v Benátkách) v roli Jesseho a CASEY AFFLECK jako mladíček, který za proslulost zaplatí vlastní lidskostí.

Objev podobné jako Zabití J.J.zbabělcem Robertem Fordem - DVD (W02580)

Kniha patří do řady automobilových příruček nazvané "Jak na to?". Příručka popisuje údržbu a opravy automobilu Ford Fiesta, Ford Fusion a Mazda 2 a je vhodná pro profesionály i amatéry. Publikace obsahuje přibližně 800 obrázků, 50 tabulek a elektrických schémat.

Objev podobné jako Ford Fiesta Ford Fusion Mazda 2 2002-2008 - Robert M. Jex

How companies are using lean development to revolutionize their product and service offerings—vital lessons any business leader can use as an engine of innovationHow did Ford Motors use Lean Development to pull off one of the most impressive corporate turnarounds in history? Largely by avoiding the mistakes that so many companies make when in a death spiral. They looked beyond manufacturing efficiency to change the very fundamentals of how they developed vehicles.In Designing the Future, Lean product development expert James Morgan and world-renowned Lean guru Jeffrey K. Liker reveal why so many companies have achieved only moderate success with Lean in operations, with a limited impact on their overall business. They take you through the process of bringing the best of Lean management to your enterprise—in order to link your business strategy to superior value designed for customers. The authors provide an actionable approach to building a better future for your business fueled by an iterative, integrated process that relies on simultaneous engineering, linking strategy and vision.They illustrate how to empower skilled and talented people to make collaboration and innovation a habit—hour to hour and day to day. It’s the secret of full implementation of Lean—and this groundbreaking guide takes ... Unknown localization key: "more"

Objev podobné jako Designing the Future: How Ford, Toyota, and other World-Class Organizations Use Lean Product Development to Drive Innovation and Transform Their Busin

Sustainability in the Hospitality Industry, Third Edition, is the only book available to introduce students to economic, environmental and socially sustainable issues specifically facing the industry as well as exploring ideas, solutions and strategies of how to manage operations in a sustainable way. Since the second edition of this book, there have been many important developments in this field and this latest edition has been updated in the following ways:Updated content including sustainable food systems, hotel energy solutions, impacts of technology, water and food waste management, green hotel design, certification and ecolabelling systems and the evolving nature of corporate social responsibility strategies.New chapters exploring environmental accounting and the internalization of externalities as well as the management of accessibility in hospitality.Updated and new international case studies with reflective questions throughout to explore key issues and show real-life operational responses to sustainability within the hospitality industry.This accessible and comprehensive account of Sustainability in the Hospitality Industry is essential reading for all students and future managers in the hospitality industry.

Objev podobné jako Sustainability in the Hospitality Industry - Joseph S. Chen, Willy Legrand, Philip Sloan

For courses in Hospitality Marketing, Tourism Marketing, Restaurant Marketing, or Hotel Marketing. Marketing for Hospitality and Tourism, 6e is the definitive source for hospitality marketing courses. Taking an integrative approach, this highly visual, four-color book discusses hospitality marketing from a team perspective, examining each hospitality department and its role in the marketing mechanism. These best-selling authors are known as leading marketing educators and their book, a global phenomenon, is the most frequent adoption for the course. Developed with extensive student and professor reviews, this edition includes new coverage of social media, discussion of current industry trends, and hands-on application assignments.

Objev podobné jako Marketing for Hospitality and Tourism, Global Edition - Philip Kotler, James Makens, Seyhmus Baloglu, John Bowen

Avoid the most common mistakes made by hospitality owners and managers. Running an independent hospitality business is complex, whether it’s a hotel or restaurant, and mistakes will cost you money – or your reputation. Star Quality Hospitality will give you the key to running a safe and profitable establishment.Covering everything from the culture and structure of your business and operational solutions to common problems, to looking after your staff and wowing your guests, this book provides clear guidance and solutions to produce optimum results and improve profitability.Understand how to:• Take the next step in your hospitality journey• Develop and implement your business strategy• Select the right suppliers, keep your staff engaged and make every guest an advocate for your business• Evaluate and act on key industry trends• Measure your business success to remain profitable

Objev podobné jako Star Quality Hospitality - Monica Or

At a fundamental level, the purpose of leadership is to connect with and inspire the hearts and minds of others to become their absolute best so they can ultimately give the best of themselves at work, at home, and in their communities. How do we do that? Taylor Scott draws on his 20 plus years of experience working at hospitality industry leaders like Disney Parks and Resorts, Gaylord Hotels and Resorts, and The Cosmopolitan of Las Vegas, to provide an inviting, accessible fable about adopting a spirit of generosity. Give Hospitality tells the story of Summer Grace, who after leaving a toxic workplace that lacked inclusivity lands a new role at Kauwela Resorts -- the home of five core values that empower its people to thrive. Her story charts how leaders in any industry can bring those values to life by purposefully giving compassion, encouragement, kindness, hospitality, and leadership. Be inspired to embrace the game-changing power of giving and receiving hospitality, which in turn makes us happier, improves our health, strengthens our social bonds, evokes feelings of gratitude, and has a positive ripple effect in our communities. Learn actionable principles for cultivating an environment where employees are happier and more ... Unknown localization key: "more"

Objev podobné jako Give Hospitality - Taylor Scott

Jacques Derrida explores the ramifications of what we owe to others. Hospitality reproduces a two-year seminar series delivered by Jacques Derrida at the École des hautes études en sciences sociales in Paris between 1995 and 1997. In these lectures, Derrida asks a series of related questions about responsibility and “the foreigner”: How do we welcome or turn away the foreigner? What does the idea of the foreigner reveal about kinship and the state, particularly in relation to friendship, citizenship, migration, asylum, assimilation, and xenophobia? Central to his project is a rigorous distinction between conventional, finite hospitality, with its many conditions, and the aspirational idea of hospitality as something offered unconditionally to the stranger. This volume collects the second year of the seminar, which considers an Islamic problematic of hospitality, the relevance of forgiveness, and the work of Emmanuel Levinas.

Objev podobné jako Hospitality, Volume II - Jacques Derrida

Hospitality Marketing is an introductory textbook which shows readers how to apply the principles of marketing within the hospitality industry.The fourth edition contains examples and case studies exemplifying how ideas and concepts discussed within its chapters can be successfully applied to a real-life work situation, with an emphasis throughout on topical issues such as sustainable marketing, corporate social responsibility and relationship marketing. It also describes the impact that the Internet has had on both marketing and hospitality, using a variety of tools including a wide range of Internet learning activities. This fourth edition has been updated to include:New content on social media marketing, user-generated content, group-buying behaviour, franchising, internationalization, non-predictable factors affecting sales and marketing such as COVID-19, the role of marketing in creating a competitive advantage and the role of events and experiences in marketingNew extensive exploration of the role of technology in marketing including the use of artificial intelligence, service robots and the metaverse to develop and deliver service and/or to measure customer experienceUpdated online resources including a PowerPoint deck, a test bank of questions and added links to YouTube and Instagram contentNew/updated international case studies including many more from Asian and African destinationsThis book is written specifically ... Unknown localization key: "more"

Objev podobné jako Hospitality Marketing - David Bowie, Buttle Francis, Dogan Gursoy

Prepare future managers with an understanding of HR skills. Managing Human Resources gives future managers a solid business understanding of human resource management skills. The approach used in this text makes human resources relevant to anyone who has to deal with HR issues in the workplace, even those who do not hold the title of manager. The 8th Edition is updated to include new introductory vignettes, new case studies, and a focus on emerging trends in HR.

Objev podobné jako Managing Human Resources, Global Edition - David Balkin, Robert Cardy, Luis Gomez-Mejia

As the popularity of the national parks grows, so do the challenges in managing them. This book, uses diverse crowdsourcing postings by park visitors to introduce readers to the issues facing the parks, discusses how they are managed and guides the process of planning informed and responsible visits to these iconic places

Objev podobné jako Conversations About Visiting and Managing the National Parks - Robert Manning, Dr Elizabeth E. Perry

Artificial Intelligence (AI) in Tourism, Hospitality and Event: Revolutionising Experiences provides in-depth insights, practical examples, and best practices tailored specifically for professionals and academics in the fields of tourism, hospitality and events. It goes beyond theoretical concepts and to explore the real-world implementation of AI technologies, highlighting their potential impact and benefits within the industry. This industry-specific focus makes it a valuable resource that explains and harnesses the power of AI in the context of tourism and hospitality. •A comprehensive resource that combines theoretical knowledge with practical relevance. •Covers a vast overview of AI applications, encompassing various subtopics such as personalized recommendations, chatbots, revenue management, and destination management. •Includes dedicated sections with real-world case studies showcasing successful AI implementations in the industry. •Analyses the lessons learned from AI-driven projects and identifies best practices and strategies that can be adopted in the industry. •Offers practical recommendations for and from industry professionals on harnessing the power of AI in their businesses. With an experienced team of contributors from both academia and industry, each chapter is written in a user friendly style with pedagogic features such as chapter objectives, vignettes and real life case studies and summaries.

Objev podobné jako Artificial Intelligence in Tourism, Hospitality and Events: Revolutionising Experiences

•Discusses the social and cultural dimensions of entrepreneurship; •Includes case studies from a wide range of Hospitality and Tourism sectors; •Industry perspectives and examples included to contextualise the theory.Entrepreneurship in Hospitality and Tourism: a global perspective second edition provides a new and definitive overview of the vital role and effective practice of entrepreneurship in one of the most dynamic industry sectors in the world. The highly qualified international team of contributors ensures a global perspective. The editors clearly outline the key theoretical perspectives and go on to cover the various types of entrepreneurship. Fully informed by the latest research, it incorporates: •different country contexts; •the social and cultural dimensions of entrepreneurship; •case studies from a wide range of Hospitality and Tourism sectors; •Industry perspectives and examples included.

Objev podobné jako Entrepreneurship in Hospitality and Tourism

Inspire your students to develop their knowledge of the hospitality and catering industry and improve their cooking skills with this new textbook from the UK''s Number 1 Hospitality & Catering publisher*. This textbook combines easily digestible content with engaging activities and exam-style questions to help students develop the knowledge, skills and exam technique they need for units 1 and 2 of the updated qualification (for first teaching September 2022).- Introduce each topic with clear summaries and keyword definitions presented in an easily digestible format- Reinforce understanding with ''Knowledge check'' questions and scaffolded activities - Improve confidence with guidance on even the most complex practical skills- Prepare for assessment with exam-style questions and mock controlled assessment activities alongside expert guidance from authors Bev Saunder and Yvonne Mackey - Explore what it''s like to work in the vibrant hospitality and catering industry from a range of business case studies*according to Nielsen sales data

Objev podobné jako WJEC Level 1/2 Vocational Award in Hospitality and Catering - Bev Saunder, Yvonne Mackey

This timely, expert-led book brings together the latest academic and practitioner insights on AI technology within the hospitality and tourism industries.The disruptive nature of AI is captured in a logically structured and accessible way, with global case studies covering the latest technological developments in AI via a wide range of detailed, ‘real world’ examples designed to help the reader understand how this complex subject area is applied in industry. Topics covered include privacy concerns, AI in hotels, personalization of the guest experience, travel planning, virtual assistants and recommendation systems, sustainability, blockchain, AR, VR, IoT, smart destinations and big data analytics, amongst others. Chapters also include insights on governmental policies, environmental sustainability, social change, and how these impact and interact with AI technologies within the context of tourism and hospitality.This volume is of pivotal interest to students, scholars and academics in the fields of tourism, hospitality, business, management, human geography, social sciences and sustainability, as well as those with an interest in AI technology more generally.

Objev podobné jako The Role of Artificial Intelligence in the Tourism and Hospitality Sector

True leadership is about character – this is the key to winning ‘the right way’. In a world where we’re bombarded by messages of ‘winning at any cost’, dishonest politicians, CEOs committing fraud, disgraced military commanders and cheating athletes, integrity matters more than ever. The Character Edge explains the powerful role character plays in trust, culture and leadership, and offers readers tools to exercise and strengthen their own.Reaching from the battlefield to the classroom and beyond, former superintendent of West Point Robert Caslen and professor of psychology Dr. Michael Matthews, explore the vital link between strong character and strong leadership, and explain why the latter cannot exist without the former.‘Caslen and Matthews show how and why this fundamental inner architecture of leadership can – and must – be built.'' Jim Collins, bestselling author of Good to Great.

Objev podobné jako The Character Edge - Robert L. Caslen Jr., Michael D. Matthews

Paradise, Massachusetts, is gearing up for the busy summer season when a spate of car thefts places its quiet, tourist-friendly reputation in jeopardy. Jesse Stone fears an automobile theft gang has set up shop in town, and the silver-tongued, heavy-handed police chief vows to put a stop to their activity. Almost as soon as he starts tackling this threat, another materializes: one of a more personal nature. An old enemy, hell-bent on revenge, is fresh out of prison. Thus begins a tale of proactive policing and personal paranoia, in which Stone finds himself defending himself, his patch and - before long - his latest squeeze. In Killing the Blues, Michael Brandman combines all of Parker''s tried and tested ingredients to create a highly enjoyable and authentic Jesse Stone thriller.

Objev podobné jako Robert B. Parker's Killing the Blues - Robert B. Parker, Michael Brandman

A curatorial situation is always one of hospitality. It implies invitations to artists, artworks, curators, audiences, and institutions; people and objects are received, welcomed, and temporarily brought together. It offers resources for material and physical support while also responding to a need for recognition, respect, or attention. Finally, and very importantly, a curatorial situation operates in the space between an unconditional acceptance of the other and exclusions legitimized through various rules and regulations. This publication analyzes, from the perspective of hospitality, the curatorial within the current sociopolitical context through key topics concerning immigration, conditions along borders, and accommodations for refugees. The contributions in this volume, by international curators, artists, critics, and theoreticians, deal with conditions of decontextualization and displacement, encounters between the local and the foreign, as well as the satisfaction of basic human needs. Hospitality: Hosting Relations in Exhibitions is the third volume in the Cultures of the Curatorial book series.Copublished with Kulturen des Kuratorischen, Hochschule für Grafik und Buchkunst LeipzigContributorsBeatrice von Bismarck, Nanne Buurman, Maja Ćirić, Alice Creischer, Andrea Fraser, Lorenzo Fusi, Wiebke Gronemeyer, Erik Hagoort, Anthony Huberman, Thomas Locher, Benjamin Meyer-Krahmer, Dieter Roelstraete, Stefan Römer, Jörn Schafaff, Andreas Siekmann, Ruth Sonderegger

Objev podobné jako Cultures of the Curatorial 3 – Hospitality: Hosting Relations in Exhibitions - Beatrice Von Bismarck, Benjamin Meyer–krahmer

Expert guidance on how to grow innovation and optimize already-successful areas of established organizations Transforming Legacy Organizations provides real-world advice and research-based information on how to grow innovation by employing new technologies, improving processes, and establishing a culture of creativity and forward momentum. Conventional business wisdom views innovation as the biggest advantage startups have over large, established organizations, often referred to as legacy organizations. This belief is false, especially when considering that 70% of all startups fail within 20 months of their first venture round. The truth is innovation initiatives of legacy organizations have far better chances of succeeding. Organizations with superior resources—money, customers, suppliers, data, employees, infrastructure—can overcome challenges from new entrepreneurial ventures: knowing how to leverage their underutilized advantage is key for achieving sustained, long-term innovation success. Author Kris Oestergaard has been teaching established organizations around the world for over 15 years. Transforming Legacy Organizations illustrates how to best pursue innovation to create future success. This book helps leaders to: Incorporate proven strategies and research-based information into your organization’s overall innovation initiativesUse new technologies to improve processes and increase innovationLearn to capitalize on your organization’s existing resources to beat startups at their own gameTransform innovative concepts into specific ... Unknown localization key: "more"

Objev podobné jako Transforming Legacy Organizations - Kris Østergaard

International Organizations and the Law addresses the laws relating to international organizations, their undertakings and the ways in which specific international organizations function and interact with one another.Assuming little background knowledge of international law, the book brings together key issues in international law and the history of international organizations in a cohesive manner, providing readers with a clear understanding of international organizations’ law in context. It addresses topics such as:organization functions and structuremembership and membership powersthe rights of international organizationsdispute settlement in international organizationstermination of an international organization.The second edition has been fully revised and updated to include coverage of the COVID-19 pandemic and its impact on the functions of international organizations; the invasion of Ukraine and the stresses placed on the UN, NATO and the international community; increased efforts in the climate change sector; and the overhaul of the NAFTA system and the impact of Brexit.Written in an accessible and engaging way, this book is ideal reading for students new to the law of international organizations and as a reference for those active in fields impacted by international organizations.

Objev podobné jako International Organizations and the Law - Alexandra R. Harrington